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FragranceBuy

How would you rate FragranceBuy?
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Arizona
1 review
0 helpful votes
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Great
March 27, 2023

Great fragrances and an even greater price. Shipping was absolutely great everything qas packaged very well

Date of experience: March 27, 2023
South Carolina
1 review
0 helpful votes
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Excellent!
September 8, 2023

Timely delivery with tracking and great prices! I am a repeat customer - always satisfied with FragranceBuy.ca.

Date of experience: September 8, 2023
Canada
1 review
0 helpful votes
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Received it quickly with great packaging
March 3, 2024

Only downside is there is buying 5 items for free shipping but otherwise great packaging so no products is safe. Also genuine products so kudos!

Date of experience: March 3, 2024
Arkansas
1 review
0 helpful votes
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Always a beautiful experience!
September 10, 2022

I love all my purchases from Fragrancebuy, always beautiful experience and the products are always authentic!

Date of experience: September 10, 2022
Canada
1 review
0 helpful votes
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Fast and smooth purchase
April 30, 2023

I love this company. Super fast shipping. Everything arrives in great condition. I highly recommend FragranceBuy

Date of experience: April 30, 2023
Tennessee
1 review
0 helpful votes
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Great purchase experience as always
January 8, 2024

Great prices, great packaging, and always receive package within 3 days of it clearing the border to the U.S.A.

Date of experience: January 8, 2024
California
1 review
0 helpful votes
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Great fragrances with fast shipping to the US
October 18, 2022

I have ordered from FragranceBuy multiple times and always get great customer service and fast shipping.

Date of experience: October 18, 2022
Canada
1 review
0 helpful votes
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Excellence all around!
December 11, 2022

From website, ordering, delivery time, and the product, Fragbuy has been amazing every time.
Thank you!

Date of experience: December 11, 2022
Georgia
1 review
0 helpful votes
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Amazing
December 19, 2023

Easy to order, found a gem and paid a great price for it. Shipped out quick, came quick and product was awesome. My new site for sure!

Date of experience: December 19, 2023
West Virginia
1 review
0 helpful votes
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Five Stars
April 3, 2024

Always delivers stellar quality products 👍🏾👍🏾never fails never disappoints I really appreciate your products.

Date of experience: March 24, 2024
Canada
1 review
0 helpful votes
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Best prices
May 20, 2024
Updated review

If you're in Canada and want the best prices on fragrance along with a quick turnaround Fragbuy is your guy

Date of experience: May 10, 2024

The red box
February 3, 2023
Previous review

Love that it comes quickly - you know what it is and the pull tab makes it easy to open

Date of experience: February 3, 2023
Maryland
1 review
0 helpful votes
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I ordered 5 items, and one was not what I ordered. I ordered this for my birthday gift. I emailed more than 5 times and left 3 voice mails no one reached out or emailed back. After several emails, they replied to me that they were busy because of black Friday. Offred me a $10 gift card or they can arrange a free return for a full refund (which is not an option at all) rather than send me the exact item I ordered even though I have mentioned to them I ordered this for my wife's birthday gift.
After I replied to that email I had to wait 2 days to get a reply. I had to send a follow-up email to get a reply back. The funny thing is on that email they mentioned this - (We have attached a prepaid return label along with this email as promised. Once the returned item is dropped off at a USPS location and scanned in, we will be sure to send out the order. Kindly print, paste and drop via your closest post office at your earliest convenience. Please include the order number in the package, and email us once the item is dropped off and we'll begin the replacement process)

So basically I have to do all these things to get my item shipped instead of sending the item they missed. To me sounds like I'm the one who made the mistake. It's better to order from Amazon even though it's $2 more rather than doing all the print, labeling it, drop-offs, and emailing back to them.
Customer satisfaction 0 and very unprofessional.
Not even bother to help,
Very disappointed and this is my 1st time putting out a bad review for a seller/company.

Update - The issue was recovered very professionally. Larry was great and very professional and helpful. I will shop again from this site.

Date of experience: December 6, 2022
Colorado
1 review
0 helpful votes
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Star man Nebula, good service.
April 28, 2023

My order for star man nebula was shipped promptly and did not take long to arrive. My order was packed very securely and the item arrived perfect.

Date of experience: April 28, 2023
Canada
1 review
0 helpful votes
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Great service!
June 3, 2023

Site was easy to use, order shipped out very quickly and came super well packaged! Very happy with my order and will order again in the future.

Date of experience: June 3, 2023
Pennsylvania
4 reviews
0 helpful votes
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Best place to buy fragrance!
July 17, 2024
Updated review

Super selection & amazing price! Only criticism us complicated point-redemption process!

Date of experience: July 7, 2024

Best place to purchase fragrance
December 5, 2022
Previous review

Amazing selection (including rare, discontinued & limited-edition), fantastic prices, easy to navigate website & quick shipping! What's not to love! Actually one thing I don't love - having toi buy 5 items for free shipping!

Date of experience: December 5, 2022
Georgia
1 review
0 helpful votes
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Great fragrance
July 17, 2024

Fragrance buy great seller solved my shipping issue fast thanks

Date of experience: July 7, 2024
Washington
2 reviews
0 helpful votes
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Great service!
January 17, 2023

I received my order quickly, well packed and intact. I could not ask for better service. I highly recommend.

Date of experience: January 17, 2023
Canada
1 review
0 helpful votes
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GOAT
July 17, 2024

I love shopping here! Great customer service! Fast shipping! Authentic quality products!

Date of experience: July 7, 2024
Canada
1 review
0 helpful votes
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Fantastic
July 17, 2024

Quality products, exceptional logistics and fair pricing

Date of experience: July 7, 2024
Canada
1 review
0 helpful votes
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Quick delivery
December 27, 2022

Easy to order. Fast delivery. Ordered 2 days before Xmas and got package on Xmas eve Saturday. Secure package.

Date of experience: December 27, 2022

Overview

FragranceBuy has a rating of 4.6 stars from 7,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

service
478
value
310
shipping
311
returns
121
quality
304
This company responds to reviews on average within 3 days

Instant Feedback

45 reviews
+127