Timely delivery with tracking and great prices! I am a repeat customer - always satisfied with FragranceBuy.ca.
Only downside is there is buying 5 items for free shipping but otherwise great packaging so no products is safe. Also genuine products so kudos!
I love all my purchases from Fragrancebuy, always beautiful experience and the products are always authentic!
I love this company. Super fast shipping. Everything arrives in great condition. I highly recommend FragranceBuy
Great prices, great packaging, and always receive package within 3 days of it clearing the border to the U.S.A.
I have ordered from FragranceBuy multiple times and always get great customer service and fast shipping.
From website, ordering, delivery time, and the product, Fragbuy has been amazing every time.
Thank you!
Easy to order, found a gem and paid a great price for it. Shipped out quick, came quick and product was awesome. My new site for sure!
Always delivers stellar quality products 👍🏾👍🏾never fails never disappoints I really appreciate your products.
If you're in Canada and want the best prices on fragrance along with a quick turnaround Fragbuy is your guy
Love that it comes quickly - you know what it is and the pull tab makes it easy to open
I ordered 5 items, and one was not what I ordered. I ordered this for my birthday gift. I emailed more than 5 times and left 3 voice mails no one reached out or emailed back. After several emails, they replied to me that they were busy because of black Friday. Offred me a $10 gift card or they can arrange a free return for a full refund (which is not an option at all) rather than send me the exact item I ordered even though I have mentioned to them I ordered this for my wife's birthday gift.
After I replied to that email I had to wait 2 days to get a reply. I had to send a follow-up email to get a reply back. The funny thing is on that email they mentioned this - (We have attached a prepaid return label along with this email as promised. Once the returned item is dropped off at a USPS location and scanned in, we will be sure to send out the order. Kindly print, paste and drop via your closest post office at your earliest convenience. Please include the order number in the package, and email us once the item is dropped off and we'll begin the replacement process)
So basically I have to do all these things to get my item shipped instead of sending the item they missed. To me sounds like I'm the one who made the mistake. It's better to order from Amazon even though it's $2 more rather than doing all the print, labeling it, drop-offs, and emailing back to them.
Customer satisfaction 0 and very unprofessional.
Not even bother to help,
Very disappointed and this is my 1st time putting out a bad review for a seller/company.
Update - The issue was recovered very professionally. Larry was great and very professional and helpful. I will shop again from this site.
My order for star man nebula was shipped promptly and did not take long to arrive. My order was packed very securely and the item arrived perfect.
Site was easy to use, order shipped out very quickly and came super well packaged! Very happy with my order and will order again in the future.
Super selection & amazing price! Only criticism us complicated point-redemption process!
Amazing selection (including rare, discontinued & limited-edition), fantastic prices, easy to navigate website & quick shipping! What's not to love! Actually one thing I don't love - having toi buy 5 items for free shipping!
Fragrance buy great seller solved my shipping issue fast thanks
I received my order quickly, well packed and intact. I could not ask for better service. I highly recommend.
I love shopping here! Great customer service! Fast shipping! Authentic quality products!
Quality products, exceptional logistics and fair pricing
Easy to order. Fast delivery. Ordered 2 days before Xmas and got package on Xmas eve Saturday. Secure package.
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on help@fragbuy.ca Warm regards, The FragranceBuy Team
Answer: Yes, Fragrancebuy Canada is known for selling 100% authentic products. They take pride in sourcing genuine fragrances directly from trusted distributors, so you can shop with confidence. Many fragrance enthusiasts rely on Fragrancebuy for their extensive collection of designer and niche perfumes, and the site's reputation speaks for itself. With their quality guarantee and customer-focused approach, Fragrancebuy ensures that every product you receive is the real deal.
FragranceBuy has a rating of 4.6 stars from 7,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.