As always, great service. I can't complain as yet. Their products have always arrived in good condition and to leakage at all. I'm a happy customer
FB has a great selection of middle eastern fragrances that are very popular at the moment. So glad I had the fragrance I was looking for!
Fragrancebuy service is very dependable and consistent!
Wife loves it. Get compliments from people. Get it. You will turn heads. Shock is amazing. Came in a well protected box too shipper was awesome
Flawless is the best way to describe all of my many purchases with fragrancebuy. They're the first ones I check when buying.
Fragrancebuy never fails! As always items shipped quickly and perfectly packaged! Not to mention pricing and selection is always great!
Best prices and biggest selection. Highly recommend A++++
Package came undamaged and came very, bottle was said to be damaged but came in perfect condition. Will 100% order from here again.
Contacted fragrance buy help buy email well before order shipped and never received a response.
Great buying from you.
Overall experiences are very very good and satisfying.
Thank you
Order was placed in USD but somehow ended up in CAD.
Needed an invoice for that purchase, finally when the invoice was sent via email, it did not indicate the amount is in CAD, so had to contact you again just to ask you to indicate on the invoice, the amount paid is in CAD instead of USD.
Kind of a headache to have to go through that process.
The cologne arrived ok and in perfect condition.
Thank you
Very happy with the delivery time and the products are original! My new go to for fragrance purchases
I spent a whole week going back and forth with fedex over the shipping restraints requiring a signature
Great prices and service! Thanks for bringing some good discontinued fragrances, really appreciate the "rare gems" area. Thanks
Authentic fragrances and quick shipping especially being from out of country. Will buy from you guys again. Thanks!
Messed up Order on Canada day, promised to fix it and then messed it up again
Doesn't fulfill Promises, ordered some perfume based on promises which was notr kept.
Great packaging, and pretty quick shipping to the US. Very pleased, and will be buying from you again
Love everything about the company, their prices, packaging, quality, fast shipping, our points earn, discounts. Everything is great.
The fragrance came quickly and smells fantastic. Very much like PDM Layton. I'm very satisfied with my purchase.
I experienced almost 4 days of shipping details!
However the packing and the product quality is top notch!
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on help@fragbuy.ca Warm regards, The FragranceBuy Team
Answer: Yes, Fragrancebuy Canada is known for selling 100% authentic products. They take pride in sourcing genuine fragrances directly from trusted distributors, so you can shop with confidence. Many fragrance enthusiasts rely on Fragrancebuy for their extensive collection of designer and niche perfumes, and the site's reputation speaks for itself. With their quality guarantee and customer-focused approach, Fragrancebuy ensures that every product you receive is the real deal.
FragranceBuy has a rating of 4.6 stars from 7,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Hi John, we truly apologize for the ongoing difficulties you faced with FedEx and the frustration and inconvenience this has caused. We kindly reached out via email and kindly await your response on help@fragbuy.ca.
Best regards,
The FragranceBuy Team