FragranceBuy has a rating of 4.7 stars from 7,045 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Its was my first order but certainly not the last! Delivery was within a few days and everything was just perfect. Would have appreciated a few complimentary samples tho!
Delivery was good and they provided tracking info. They had the frag I have been looking for. Only downside was this review set up. Last time I do this.
There were a few perfumes I ordered by accident and I always get a refund, very happy about that. The ones I do get usually arrive in perfect condition.
We ordered a few perfumes and they were delivered within 2 days. Amazing prices and a great selection to choose from. Highly recommend to everyone interested in buying perfumes!
Like a good smelling cologne...easy to navigate site,
Good selection, items well packaged for delivery, and pretty good turnaround from shipping and receiving my order
I've been purchasing scents from fragrance buy for 6 years and haven't had a problem. Great customer service. Fast shipping. Great products and great prices.
My order was delivered as shown online. They can use some improvement with customer communications and tracking but in the end they delivered as promised.
Everything is always packaged very well and the shipping is faster than you would think. Also, the prices are usually WAY better than other retailers.
10/10 Would highly recommend! Excellent communication about pricing and product availability, product was just as described. Shipping was lightning fast and packaged securely. Standing ovation
I have had nothing but great experiences with Fragrance Buy. They consistently have the most competitive fragrance prices and everything arrives on time and intact.
Always had a pleasant experience with fragbuy although I received a bottle without a feeder tube once but they quickly gave me a refund after I made them aware of it overall I have got about 75% of my collection so far from fragbuy with one mishap
Overall I am quite satisfied
I truly enjoyed my experience with Fragrance Buy! They have the best selection and they have the lowest prices. You always have peace of mind knowing that you are buying authentic Fragrances.
The selection here is top notch, discontinued fragrances, new fragrances, clone houses, they're all here. The customer service is quick and great as well. Will always buy from here. You should too.
First time order. The order was shipped at a reasonable time and arrived perfect without any issues. Packing was perfect nothing broke or tore. I will definitely order from fragrance by again.
Excellent customer service! They reached out to me to resolve a problem I had with a fragrance without me even asking. They were very helpful and kind!
Thank you Gary and Ashley
I have a large collection of top name brands. But let me tell you the scents I purchased are some of the best I've ever bought. What a great company to find what you want!
Fragrance buy is the best in the game the prices are unbelievable and the delivery is so fast it should be called frag prime. The company is fantastic just need to start giving out samples.
Great deals, fast shipping, always great.
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In my latest purchase, I was expecting more samples or at least something from a house well known
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on help@fragbuy.ca Warm regards, The FragranceBuy Team
Answer: Yes, Fragrancebuy Canada is known for selling 100% authentic products. They take pride in sourcing genuine fragrances directly from trusted distributors, so you can shop with confidence. Many fragrance enthusiasts rely on Fragrancebuy for their extensive collection of designer and niche perfumes, and the site's reputation speaks for itself. With their quality guarantee and customer-focused approach, Fragrancebuy ensures that every product you receive is the real deal.