business logo of FragranceBuy

FragranceBuy

Overview

FragranceBuy has a rating of 4.7 stars from 7,028 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

service
454
value
308
shipping
310
returns
121
quality
302
This company responds to reviews on average within 2 days
+127
How would you rate FragranceBuy?
grey star
grey star
grey star
grey star
grey star
Maryland
1 review
0 helpful votes
Follow Patrick K.
Unfollow Patrick K.
Send Message
Share Review
Report Review

Fast shipping and excellent packaging
October 5, 2022

After seeing a couple of fragrance channels on YouTube, Gent Scents and Chaos Fragrances do reviews and linking a cologne I wanted to try, I decided to give this site a chance. I ordered from about 4 different fragrance sites and the packaging at Fragrance Buy is the best, very fast for a Canadian company and a Sunday delivery. Excellent prices and selection, definitely will be using in the fut.

Date of experience: October 5, 2022
California
1 review
0 helpful votes
Follow Francisco M.
Unfollow Francisco M.
Send Message
Share Review
Report Review

Good customer support
July 30, 2024
Updated review

My product was stolen and I never recipient it. You helped me recover my loss.

Date of experience: July 20, 2024

Problem resolved
June 14, 2024
Previous review

I had a problem with my order and they guided me every step of the way. My issue was resolved very promptly. Excellent customer service

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
Follow Maria Q.
Unfollow Maria Q.
Send Message
Share Review
Report Review

Lovely experience!
February 18, 2023

I requested an email when item back in stock and I got it! And the added perk was that it was up for sale for the email people before than the rest of the public so I was guaranteed the stock, sort of speak… And the. The shipping was rather quick considering Im in NY and you guys in Canada and I didnt pay extra fees for customs or anything so 10 out of 10!

Date of experience: February 18, 2023
Canada
1 review
0 helpful votes
Follow Ryan P.
Unfollow Ryan P.
Send Message
Share Review
Report Review

Great Experience
January 21, 2024

They had provided good service, fast shipping and threw in a free sample of a cologne i was looking to get, great experience will definitely be buying again

Date of experience: January 21, 2024
Canada
1 review
0 helpful votes
Follow Alan A.
Unfollow Alan A.
Send Message
Share Review
Report Review

Highly Satisfied
September 5, 2024

Great packaging and arrived before estimated time, great service and great collections

Date of experience: August 26, 2024
Maryland
1 review
0 helpful votes
Follow Edward X.
Unfollow Edward X.
Send Message
Share Review
Report Review

Great selection and great prices
April 8, 2024

My first time ordering from FragaranceBuy will not be my last. Selection was great, with most items in stock. Prices were very good and free shipping on 5 or more items is a huge plus.

Date of experience: March 29, 2024
Canada
1 review
0 helpful votes
Follow Sophie I.
Unfollow Sophie I.
Send Message
Share Review
Report Review

Perfume
September 5, 2024

I sent an email and they never responded this is ordinary but the perfume was perfect

Date of experience: August 26, 2024
Canada
1 review
0 helpful votes
Follow Taras G.
Unfollow Taras G.
Send Message
Share Review
Report Review

Amazing best discounter especially for Canada
September 5, 2024

Came in 6 days from the day I ordered amazing packaging

Date of experience: August 26, 2024
Canada
1 review
0 helpful votes
Follow Hamid Z.
Unfollow Hamid Z.
Send Message
Share Review
Report Review

Best!
August 4, 2024
Updated review

Big inventory. Delivery on time! Never got disappointed!

Date of experience: July 25, 2024

Nice perfumes
June 23, 2024
Previous review

I got the perfumes that I was looking for a long time. Glad they had in stock. Btw nice service. Got the items in 2-4 business days.

Date of experience: June 13, 2024
Canada
1 review
0 helpful votes
Follow Graham T.
Unfollow Graham T.
Send Message
Share Review
Report Review

Very pleased
August 4, 2024

My order came fast and efficiently but I wish they stopped using styrofoam in the packaging

Date of experience: July 25, 2024
Texas
1 review
0 helpful votes
Follow aneudis c.
Unfollow aneudis c.
Send Message
Share Review
Report Review

Good shopping experience.
August 4, 2024

They are responsible, with attentive and very reliable orders, thank you

Date of experience: July 25, 2024
Florida
1 review
0 helpful votes
Follow Carlos X.
Unfollow Carlos X.
Send Message
Share Review
Report Review

Great price and shipping
November 27, 2022

I've bought from FragranceBuy multiple times and I've had nothing but a wonderful experience with them. They have great prices for both niche and designer fragrances. In my most recent purchase (Mancera - Intense Cedrat Boise), they even sent me a vial sample of Parfums de Marly Pegasus. Love them!

Date of experience: November 27, 2022
Canada
1 review
0 helpful votes
Follow Catherine Q.
Unfollow Catherine Q.
Send Message
Share Review
Report Review

Choco violet perfume
September 29, 2023
Updated review

This perfume is indeed beautiful and long lasting, I took off one star just because I blind bought it based on reviews, I was expecting it to be a darker chocolate, but it's more light and airy on my skin,,,as I said, it's still beautiful.

Date of experience: September 29, 2023

I love shopping here!
September 15, 2022
Previous review

I have gotten several perfumes from this site since I found out about it, the perfumes are legit and much less cost than other stores, I love that you can find beautiful perfumes, niche and designer,,, I definitely will continue to shop here!

Date of experience: September 15, 2022
Canada
1 review
0 helpful votes
Follow John B.
Unfollow John B.
Send Message
Share Review
Report Review

Yup
January 27, 2024

Great retailer
Great service
Super fast shipping but I hate that they havent sent me a sample of any sort. I have ordered several times and nothing. Very disappointed.

Date of experience: January 27, 2024
Florida
1 review
0 helpful votes
Follow Stephen T.
Unfollow Stephen T.
Send Message
Share Review
Report Review

New cologne houses for me
January 13, 2024

I have been looking to try a few different cologne houses. They had them in stock and at a good price. Very fast shipping once shipped. Will definitely be ordering from here again..

Date of experience: January 13, 2024
Canada
1 review
0 helpful votes
Follow Chad N.
Unfollow Chad N.
Send Message
Share Review
Report Review

Another solid win for FragranceBuy.
December 11, 2023

Simple straight forward experience. I keep coming back to FragranceBuy simply because they deliver as promised.

Good prices for true product and it is consistently delivered without issue.

Muchly appreciated.

Date of experience: December 11, 2023
Illinois
1 review
1 helpful vote
Follow Olayinka Z.
Unfollow Olayinka Z.
Send Message
Share Review
Report Review

Great Site Great customer service
December 15, 2023
Updated review

Speechless, wonderfully so. Quick and positive response from customer service when I had to interact with them. Most important though, the prices can't be beaten 90% of the time

Date of experience: December 15, 2023

My package was empty. Perfume box only, no fragrance.
August 14, 2023
Previous review

My package was empty. Perfume box only, no fragrance. I have never had this issue with fragrancebuy before though.

Date of experience: July 15, 2023
New York
1 review
0 helpful votes
Follow Camilo B.
Unfollow Camilo B.
Send Message
Share Review
Report Review

FRAGRANCEBUY!
December 8, 2023

Excellent customer service, good pricing. A little cheap with the samples lol but Overall great experience i will keep buying from them and also recommend to others. Good job!

Date of experience: December 8, 2023
Texas
1 review
0 helpful votes
Follow Edward V.
Unfollow Edward V.
Send Message
Share Review
Report Review

Still have not received my package
January 5, 2024

It's been over 3 weeks and have not received my package. Attempted to call and left message but no response. 1st time I've had an issue with the company

Date of experience: December 12, 2023
FragranceBuy K. FragranceBuy Rep
over a year old

Hi Edward, we sincerely apologize for the delay in receiving your order and the disappointment, frustration, and inconvenience this has caused. I'm afraid the package is now deemed lost and we issued a full refund on December 13th. We reached out via email, we await your kind response on help@fragbuy.ca

Best regards,
The FragranceBuy Team

Canada
1 review
0 helpful votes
Follow Yuvraaj Z.
Unfollow Yuvraaj Z.
Send Message
Share Review
Report Review

Amazing website
December 23, 2023

I love the collection, prices, services everything but a little work is needed on the website so that we can easily find the products.
Fav place to shop for perfumes.

Date of experience: December 23, 2023