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FragranceBuy

How would you rate FragranceBuy?
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Indiana
1 review
0 helpful votes
Follow Ariel Z.
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Amazing
October 21, 2023

I ordered this for a friend of mine and it was amazing, I expected it to be here late since I forgot to order it but I received it a few days early a round a week for shipping which is very fast since I'm in the us and this is a Canadian website. Overall more than pleased with the experience they have especially with their loyalty program it's even better.

Date of experience: October 21, 2023
Canada
1 review
0 helpful votes
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Great online fragrance store
July 8, 2024
Updated review

Very happy with the service, no problem with anything on my first 5-6 orders usually on my door step in a week or so and packaging is very good. Highly recommend using fragrancebuy.ca

Date of experience: June 28, 2024

Delivered in a week or so
March 3, 2024
Previous review

All products were as described very happy and great price

Date of experience: March 3, 2024
Canada
1 review
0 helpful votes
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Great place to buy fragrances but…
January 28, 2023

I have placed 41 orders so far but half of those have had problems with the Shippie - their courier service - for the unprofessional service they provide. So it's been easy to buy but uncertain delivery.

Date of experience: January 28, 2023
New Jersey
1 review
0 helpful votes
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The Best Place For My Fragrance Needs
September 16, 2022

Honestly, this is the best place for all your designer/niche fragrance needs. They have the best prices and considering they ship from Canada, it arrives quite quickly. They have a great rewards program and I've used it quite a bit. No question, this is the place!

Date of experience: September 16, 2022
Virginia
1 review
0 helpful votes
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So far so good
February 23, 2023

Got few bottles from fragrance buy and the experience was good. They got a variety of products at a very good price and the process of ordering and getting the product at your door step is well organized. Thumbs up

Date of experience: February 23, 2023
Canada
1 review
0 helpful votes
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Fast Delivery. Questionable Promotion
April 21, 2024
Updated review

I ordered Ralph's Club Elixir and Stronger with You Absolutely and the products smell great and the delivery was fast. My concern was with the Easter Hunt promotion. Even though I got the 25% discount, by the time shipping and GST were added, I only saved a few dollars. I should have been able to add the free shipping code as an Eau 'Collector' but won't let me.

Date of experience: April 11, 2024

Simply Exceptional!
March 13, 2023
Previous review

Exceptional Selection. Exceptional Service. Exceptional Presentation. Fast Delivery. The best site to purchase colognes in Canada. My only cons are the numbers of bottle that you need to purchase to get free shipping, and the short amount of time to use up your 'sprays' points.

Date of experience: March 13, 2023
New Jersey
1 review
0 helpful votes
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Package is late
August 8, 2023

It's been 1 day after the scheduled date and time that it was supposed to arrive. It was supposed to arrive yesterday at 10am-2:00 pm however, it's now the day after at 12:32 pm and it's still not here. When I look at tracking for the package the arrival date now says, "Pending", also, The package is still in the same location that it was yesterday morning so it didn't even move. As of right now i'm very dissatisfied with this current situation.

FragranceBuy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 9, 2023
Canada
1 review
0 helpful votes
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Ordered a few days before xmas
December 28, 2023

I ordered a perfume which was about 170 in stores. I got it for 108 with everything in. It arrived quickly and in good condition. I was surprised for ordering it 5 days before the Xmas weekend. I received it in 2 days!

Date of experience: December 28, 2023
California
1 review
0 helpful votes
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Fragrance is not exactly what I know it is.
January 12, 2024
Updated review

2 things I noticed, my bottle at the bottom had the serial number grinder off, another if the fragrance is very similar but not entirely the same, I bought a Roja Elysium at full retail price and compared that with the one I received there's a distinction between them, I don't know how it's possible maybe I lucked out and got a crappy batch. It has now made me think about future purchases.

Date of experience: December 19, 2023
FragranceBuy K. FragranceBuy Rep
over a year old

Hi Kevin, we sincerely apologize for the decoded Roja bottle received and the disappointment, frustration, and inconvenience caused.

We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.

We kindly reached out via email and kindly await your response on help@fragbuy.ca

Best regards,
The FragranceBuy Team


New Customer, long time observer
November 6, 2023
Previous review

I have been thinking of trying this site out since sometimes from other sites I have bad luck, this site however was great, my product was authentic and came safe in a secure package.

Date of experience: November 6, 2023
Tennessee
1 review
0 helpful votes
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First Order
November 14, 2022

I was quite pleased with the order. The only issue I had was the shipping time. I guess it could also be my excitement. I have recently embraced the fact that I am a frag hag. So I have been exploring several sites. Comparison shopping.

Date of experience: November 14, 2022
Canada
1 review
1 helpful vote
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Amazing customer service
January 16, 2024

I bought hacivat from nishane, it came in under a week and it's perfect. 100% legit (i work in a store that sells them i'd know), it was for a gift and the team made my order priority so that i get it asap. Super thankful will order again!

Date of experience: January 16, 2024
New Jersey
1 review
0 helpful votes
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Everything as expected as always
March 26, 2023

Everything was delivered in excellent condition less than a week from the order date which is very fast for Canada to the US. The total price for the order was $121 USD less than I would have payed on Amazon for the haul. I know because I added them all to my Amazon cart just to see. $257 for Fragrance buy and the same fragrances would have cost me $378 on Amazon.

Date of experience: March 26, 2023
Canada
1 review
2 helpful votes
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The Best Online Fragrance Store.
September 19, 2022

I'm a collector and have use all the major online stores. Fragrancebuy is the best by a mile; service and selection are second to none. I'm in Vancouver so for delivery it helps a ton that they are a Canadian company. Nice job Fragrancebuy!

Date of experience: September 19, 2022
Canada
2 reviews
1 helpful vote
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Best place to order fragrances
April 21, 2023

Need I say more fragrancebuy is very quick on delivery and I am never worried when I shop here. Everything is always in great condition and I never question authenticity. I always check here before I buy anywhere else. Shop here and you will never regret it.

Date of experience: April 21, 2023
California
1 review
0 helpful votes
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Best fragrance seller in North America
April 28, 2023

I think you guys rock! Your packaging is awesome. Your prices are awesome. Your inventory and your wide selection of different brands is why I keep coming back to you guys. I also love your reward system with the frag crew. Keep up the good work!

Date of experience: April 28, 2023
Illinois
3 reviews
0 helpful votes
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Exceptional Service
March 13, 2023

I placed a request for notification when an "out of stock" fragrance became available. I received a notification as requested, and ordered the fragrance. As I live in the states, I was very pleased to receive consistent notifications as to where my product was while in transit. The fragrance arrived timely, and unscathed.

Date of experience: March 13, 2023
Georgia
1 review
0 helpful votes
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Prices are OK
August 1, 2024

Prices are OK, packaging is very good. However shipping sometimes gets delayed. But, since these are non-essential items, I can live with it.

Date of experience: July 22, 2024
North Carolina
1 review
0 helpful votes
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Amazing Experience as Always
December 7, 2023
Updated review

Fragrancebuy has the best prices 99% of the time. I've never had issues ordering from them and have always received my packages with the utmost care. Never had any issues with leaks, cracks, etc.

I've been buying here since 2022 and plan to continue purchasing my fragrances here indefinitely.

Date of experience: December 7, 2023

Great Experience
April 27, 2023
Previous review

I've been using this site for almost a year now and have zero complaints. They have amazing deals, a great library, and shipping is fast. I use this site almost exclusively and don't plan to take my business elsewhere anytime soon.

Date of experience: April 27, 2023
Canada
1 review
0 helpful votes
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Very good service
July 15, 2024

Very good service Very good service Very good service Very good service Very good service Very good service Very good service Very good service Very good service Very good service Very good service Very good service Very good service Very good service Very good service Very good service Very good service Very good service Very good service Very good service Very good service Very good service

Date of experience: July 5, 2024
California
1 review
0 helpful votes
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Awesome
January 4, 2023

Great service, all my products came in great conditions. Delivery was on time and overall was a great experience, after this order I placed another order right away and I am already working on my third order

Date of experience: January 4, 2023

Overview

FragranceBuy has a rating of 4.6 stars from 7,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

service
479
value
311
shipping
312
returns
122
quality
305
This company responds to reviews on average within 2 days

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45 reviews
+127