FragranceBuy Reviews Summary
FragranceBuy has a rating of 4.8 stars from 7,119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
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I have been buying from your website for years. Thank you for the great service.
It was a great experience. I wanted the largest eau de parfum of ysl opium, and they had it for a great price. I also wanted to try some elizabeth taylor fragrances because i'm just in the mood for vintage full coverage c-word lately. I don't want to smell like a baked desert like all modern fragrances are giving. I want to smell like a high class hwoman. A full coverage c-word. I want spicy amber florals. I want 20+notes. I want to be reminded of everyone's grandma. Smoking cigarettes and their real fur coats while holding a grandchild. Anyway. This site is great. I wish i would have tried it sooner. The only thing i would want is chanel. But i know that's just a chanel thing, not a fragrancebuy. Ca thing. The bureaucracy of chanel. 25-50% off everything at the bay, EXCEPT the chanel. What can you do?
As soon as i received my package i called you but got a recording saying best way to reach us us by email so i sent you an email 8 days ago and this is the response i got! WTF
Terrible customer service
Very great and fantastic service, I would definitely recommend to anyone who wants great fragrances at a very reasonable and great prices
I've never been disappointed with the service. Delivery is always fast. The packaging is excellent and the selection and prices are very competitive
Very impressed with price and shipping speed. Well packaged produce. First time buyer
I always go to Fragrance buy for my favorite fragrances. They never disappoint, always ships on time and quality selections at an affordable price point.
Great place to buy perfume, quick shipping, lots of options
I am absolutely thrilled with every interaction possible regarding your website…your customer service is speedy, the product you offer are impressive, the prices are spectacular. The only caveat is… I wish your return policy was better. I wish I could've returned a product that I was completely unsatisfied with, yet I had opened it up. How would I know if I'm happy with a product or not unless I test it?
According to your policies and procedures, even if I'm completely unhappy with your product, I can't return it unless it's unopened🤦🏻🤷🏻
Always the best price and great selection! I would recommend this company for all your fragrance purchases
You guys don't give samples with purchases unlike other fragrance sellers. It wouldn't hurt to include one to three samples in an order. Yes your service is top notch and your fragrances are original but there's always room to do better with customers, especially returning ones
Hello Omogbolahan, we truly apologize for the lack of samples in your recent orders and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy. Ca and we kindly await your response.
Best regards,
The FragranceBuy Team
I definitely purchased more perfumes. Fast delivery and packaging
Perfumes were well packaged, I received it within 3 business days. Since I never bought from Frangrancebuy I was a bit hesitant to buy, I was worried if the perfume was genuine. Hey guess what?
It is. I recommend this site..
I'm a regular customer and I'm always getting a great service and good deals.
The buying experience is drama-free with FragranceBuy, which is what you want. They're really consistent in being expedite to ship once you order - some other sites may take 1-2 weeks to fulfill your order without giving you any warning when you're ordering. This time around I had to research how tariffs were impacting and they had a page with all the details right there to help. And then once it ships, whatever service level they have with FedEx just works.
I had trued to buy from you previously but problems with addresses made it impossible. This time I used PayPal. It was very easy and received my products in a timely manner. Fed ex also made it easy although I missed delivery and had to go and pick it up.
Very pleased with my purchase. Of two Atelier perfumes they are not easy to find.
Ordered a cologne for my son for his birthday. It was $300 at our local store and $132 here. It was a no brainer for tge exact same thing
Dealing with this company is a breeze. Excellent service and great packaged products
Shipping is fast, products are packaged well, and arrive always on time.
From the business
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Brian, we sincerely apologize for the misunderstanding regarding our return policy and for any frustration, inconvenience or disappointment this has caused. We kindly reached out on help@fragbuy. Ca and we kindly await your response.
Best regards,
The FragranceBuy Team