FragranceBuy has a rating of 4.7 stars from 7,055 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
I don't want to go a day without a great fragrance wafting around me - and FragranceBuy helps me find the best of perfumes at the least prices. I've always had excellent service from them & will continue my patronage of this well-run Canadian business.
I always know I'm going to get fast reliable service - which makes purchasing here stress-free with no issues. Also good prices & quality brands.
So picturesque of the Bethlehem gifts of gold, frankincense and Myrrh.
Product remained as described, the bottle and packaging remained unaffected by shipping.
Excellent product and service! Accurate description and convenient purchase on website.
My order arrived on time without any damages. Everything was packed well and all items were delivered.
OK, so I live in Pennsylvania in the US and this came in about a week after they sent it out so the shipping was very fast and I am super happy with that! My perfume smells exactly as described and good quality! My perfume also lasts very long as well so it is definitely legit! All around great experience. Thank you
Got a great deal on Triumph of Bacchus. Orders take about a week to arrive but is worth it given the discount. I always receive a sample of something different which is a nice addition. The boxes are sturdy and packaged well which keeps my fragrances safe.
Always a pleasure... never been disappointed! Thank you!
Colognes arrived packaged well, and on time! No fuss
The ordering process was very smooth with relevant updates. The range of products and their prices was amazing.
Bons produits tels que decrits mais le temps que ca a pris pour recevoir mon colis etait lent. Le livreur est venu mais eu lieu de le deposer devant la porte il l a repris. Il fallait les appeler et ils nous ont dit que l on devrait signer en ligne un document pour recevoir le colis sans notre signature ca a pris encore quelques jours. DOnc les delais etaient vraiment lents.
Mi pedido llegó pero la caja llegó vacía sin el perfume en su interior, la experiencia es terrible y lo peor es que fragbuy no me ayuda no me responde al caso. Me estafaron
Fantastic price, and my order arrived very quick and and packaged well
Have been purchasing from this site for over a year and I am happy that my goods are coming much faster 😄
Genuine products. Always get what I ordered and well packaged.
I mean come on now (I need f i f t y c h a r a c t e r s)
Besides the great discounts, the delivery times are insane. If you put an order in in the morning, chances are that they ship it that very morning. Brilliant stuff.
Fragrance Buy has good customer service and good products...and some time great discounted products.not all the time but some time the price can be better than other discounted stores. The good thing about fragrance buy they alway have authentic perfumes.and so far I haven't have any issue with the service. So keep it up Fragrance Buy... I am giving 4 star because most of the time they don't have the products available.
I've been able to find scents at Fragrance Buy that I can't find anywhere else and at very competitive prices. But I really apreciate that my order ships right away. I've had other vendors take more than a month.
Received my package in perfect condition and love my scent! Smells just like I remember it from my younger days.
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on help@fragbuy.ca Warm regards, The FragranceBuy Team
Answer: Yes, Fragrancebuy Canada is known for selling 100% authentic products. They take pride in sourcing genuine fragrances directly from trusted distributors, so you can shop with confidence. Many fragrance enthusiasts rely on Fragrancebuy for their extensive collection of designer and niche perfumes, and the site's reputation speaks for itself. With their quality guarantee and customer-focused approach, Fragrancebuy ensures that every product you receive is the real deal.
Hello Juan, we're truly sorry to hear you did not receive your order and we sincerely apologize for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy. Ca and we kindly await your response.
Best regards,
The FragranceBuy Team