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FragranceBuy

Overview

FragranceBuy has a rating of 4.7 stars from 7,056 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.

service
462
value
309
shipping
310
returns
121
quality
303
This company responds to reviews on average within 2 days
+127
How would you rate FragranceBuy?
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Washington
1 review
0 helpful votes
Follow Anthony B.
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FraganceBuy is the BEST!
March 26, 2025

I have used FragranceBuy multiple times to add fragrances to my collection. Their prices and selection are the best around, hands down! I am a customer for life and will always use their site for fragrance additions in the future. Awesome selection, unbeatable price!

Date of experience: March 16, 2025
Canada
1 review
0 helpful votes
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Great customer service
March 20, 2025

The team is fantastic at responding to issues, had an issue with UPS (which is completely outside of Frgrance buy controls) and they took it upon themselves to resolve it in a very quick manner.I appreciate the service

Date of experience: March 11, 2025
Canada
1 review
0 helpful votes
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Great shopping experience as always
April 13, 2025

Always a positive experience shopping at fragrance buy. Items ship on time and are well packaged. Fragrances are competitively priced, no complaints there.

Date of experience: April 3, 2025
Canada
1 review
0 helpful votes
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Not happy
April 21, 2025

I spend a lot of money with FB each year and u guys never even send a sample to me. So cheap. And when i purchase from other places i get samples. And your delivery not good anymore...

Date of experience: April 11, 2025
FragranceBuy K. FragranceBuy Rep
3 weeks ago

Hello, we truly apologize for the lack of samples in your recent orders and for the poor delivery service. We sincerely apologize for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy. Ca and we kindly await your response.

Best regards,
The FragranceBuy Team

New Mexico
1 review
0 helpful votes
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Found a gem 💎
March 14, 2025

I received very nice fragrances, very affordable prices and packaged with such care as to rival any of the other online fragrance companies I've purchased from before.

I mean that. Customer service was outstanding and I am more than very satisfied, I'm impressed.

Date of experience: March 4, 2025
Canada
1 review
0 helpful votes
Follow Soroush M.
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Make sure you do your research before pulling the trigger. I place an order but immediately asked to cancel it cause I wanted a another item added. So I asked to combine them to pay less shipping. They replied "late" after a few days and said it's too late to cancel even though they shipped it 3 days later after the email response. Overall good online prices. They use UPS and it's very unreliable. But that's any service company in Canada right now.

Date of experience: March 3, 2025
FragranceBuy K. FragranceBuy Rep
2 months ago

Hello Soroush, we truly apologize for the difficulties you experienced with the cancellation and shipping for this order. We sincerely apologize for the frustration, inconvenience and disappointment this has caused you. We kindly reached out on help@fragbuy.ca and we kindly await your response.

Best regards,
The FragranceBuy Team

Canada
1 review
0 helpful votes
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Excellent prices
March 18, 2025

I was able to purchase a famous cologne at a significant discount. On top of that, the help team was quick and responsive with regards to a change in the delivery. Will definitely buy from here again!

Date of experience: March 8, 2025
Illinois
1 review
0 helpful votes
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Always great prices and good packaging
April 17, 2025

Ordered five fragrances... always have great prices. The packaging is very good and the product was in perfect shape when it arrived. Can't go wrong with FragranceBuy!

Date of experience: April 7, 2025
Canada
1 review
0 helpful votes
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Great Price well packaged items'
April 8, 2025

Super slick packaging arrived with my items safe and in perfect condition. Everything was exactly like expected but with such an amazing price. Well done - I am going to be a return customer.

Date of experience: March 29, 2025
New York
1 review
1 helpful vote
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Exactly what i wanted
April 3, 2025

After searching for 1 million prive, was not able to find it. So i went with the Milano Prive because i was told it was clone of 1 million. For me, it doesnt last long at all and am what ever about it because Fragrancebuy had such great prices and fast shipping. Was my first time using this website and even though they are in Canada, shipping/taxes are a little high(not their fault), i will continue to buy from them. I enjoyed the little personalized box my perfume came in, very well packed and taken care of. I do recommend this site for low prices on many perfumes. As for customer service, i dont know how they are since i didnt have to contact them

Date of experience: March 24, 2025
Canada
1 review
0 helpful votes
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I ordered 2 perfumes and Its been more that 3 weeks. I havent received it yet. Its showing sitting at Fedex facility from last 2 weeks. Tried calling them but no response. I didnt expect thid From Fragbuy Canada. I thought its a legit website to order perfume but looks like my money is wasted. VERY DISSAPPOINTED

Date of experience: April 3, 2025
FragranceBuy K. FragranceBuy Rep
4 weeks ago

Hello Ranbir, we truly apologize for your package being lost in transit and we sincerely apologize for the frustration, inconvenience and disappointment this has caused. Please rest assured, we've issued a full refund. We kindly reached out on help@fragbuy. Ca and we kindly await your response.

Best regards,
The FragranceBuy Team

Canada
1 review
0 helpful votes
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Always reliable and amazing prices
March 25, 2025

This is always my go to place to buy all my perfumes. The prices are always fair and the service is very reliable. I know that from the time I place my order to the time I'm wearing it is only ever going to be a max of 1 week, which is amazing. The staff is always very helpful and respond to any inquires regarding brands, shipping and availably. I have been a customer for over a decade and I'll continue to use this site forever. Thanks so much for always providing such amazing service and always having the latest perfumes in stock.

Date of experience: March 15, 2025
Canada
1 review
0 helpful votes
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Best place for perfumes shopping
March 13, 2025

I love shopping from this online store. Their prices are highly competitive and sometimes unbeatable. I have ordered multiple times from this store and never had any issues with any product. They always send authentic perfumes and their delivery is fast and reliable. Very satisfied customer for past 3 years!

Date of experience: March 3, 2025
Canada
1 review
0 helpful votes
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Amazing online service!
March 12, 2025
Updated review

This is truly one of the best online perfume shops I have ever used! Very good service, the best prices on perfumes and an incredible branded box for delivery!
Overall, my entire experience with FragranceBuy.com I would describe in one word - Amazing!

Date of experience: March 2, 2025

Great perfume shopping experience. Will definitely do it again!
February 1, 2025
Previous review

Excellent selection of original perfumes, very nice discounts, fast delivery, excellent customer support, and the best personalized box for transporting your order!

Date of experience: January 11, 2025
Canada
1 review
0 helpful votes
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Adore your service
March 15, 2025

I received all my items in excellent condition. I know middle eastern fragrances take a bit to come in to their own but for some reason I responded too quickly in reviewing. 2 I didn't think that would work, but I was just going to resell myself. Thankfully I didn't, because I now adore them, and considering buying the fragrance it's duping. I tried to update the review, but couldn't. But no worries. But I've been researching buying some niche fragrances, and will most likely buy some in the future after trying some samples.

Date of experience: March 5, 2025
Canada
1 review
0 helpful votes
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I'm a loyal customer
April 18, 2025

I have been shopping for perfume at this website for many years now and have never been disappointed. The products are authentic and the shipping is quick. Highly recommend them to everyone.

Date of experience: April 8, 2025
Canada
1 review
0 helpful votes
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Bottle leaking and bad smell
April 17, 2025

Bottle must be defected or just poor quality because it leaks perfume everywhere. The leak must have changed the smell of the fragrance because it smells very bad.

Date of experience: April 7, 2025
FragranceBuy K. FragranceBuy Rep
3 weeks ago

Hello Salem, we truly apologize for the defective fragrance you received and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy. Ca and we kindly await your response.

Best regards,
The FragranceBuy Team

Canada
1 review
0 helpful votes
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Great team at Fragrancebuy!
February 11, 2025

Haven't had to get in touch with customer service yet because all is always good with my orders! Good job Fragrancebuy!

Date of experience: February 1, 2025
Florida
1 review
0 helpful votes
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Great product
January 24, 2025

Excellent service, quick turnaround! Product was t damaged. It was delivered to me on time. I will continue to use this service for any and all future purchases

Date of experience: January 14, 2025
Indiana
1 review
0 helpful votes
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Great site!
April 8, 2025

I've made multiple purchases from this site. I can rely on the items to be authentic and the packaging to be very good so my products don't get damaged on the way. Highly recommended!

Date of experience: March 29, 2025