Overview
FragranceBuy has a rating of 4.7 stars from 7,054 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Great prices and you can be sure it is the genuine fragrance. Great selection and reliable shipping.
Ordered two frags and they arrived quick and safe. I have been a repeat customer and will continue to do so
I purchased the larger bottle of this fine fragrance and FragranceBuy was good to deal with. I'm satisfied with my purchase. They went out of their way to make sure I was pleased. Good on them. I will buy from them again. Thanks, Gary.
There is no better place to get top tier fragrances and customer service than FragranceBuy. I have never had an issue with them.
Leading up to Christmas, during a postal strike. I rate my experience 5/5! No line ups, not frustration, no scrambling, fantastic deals, no delays, no shipping confusion, no time lost. My experience, my transaction with FragranceBuy was amazing. I'll be back!
Amazing experience, will be here again! Everything was shipped perfectly and quickly considering it had to cross the border.
I love fragrance buy. Their service is amazing and Gary is always awesome with his customer service. I love that I can buy my perfumes for a fraction of the cost and the shipping is fast too
I love shopping on FragranceBuy because they have all the latest products, great prices and shipping is fast.
The fragrance was not damaged or anything. The delivery did take a little too long and they left it outside in the snow but everything else was fine.
Love my new fragrance. I found Fragrance Buy through a YouTuber and glad I did! Lucianno Melody is high quality and also quite affordable!
Where do I start. Every bill I get seems like it's wrong so I email and they send me a completely different bill than the one on my account. Which seems to be correct but it doesn't look correct on my account. I've asked them multiple times to fix this they have told me that they can't because of the platform they use which is nonsense. They finally come back with a response saying they'll do something about it but it sounded like a response from the liberal government. A lot of words on all the plans they have to deal with this but no actual plan. Then there is the ridiculous shipping times, this one was excessive it took me two weeks to get my package. I asked them what was going on because my package made it to Barrie then it went backwards to Woodbridge by Vaughn. When I asked them what was going on they told me they had reached out to Fed Ex, but I didn't get a response back for 2 full days, then I asked them again what was going on I didn't get a response for another full day. They got a hold of me about 2 hours before the package finally showed up on my doorstep with no explanation of what happened just that I would be getting my package today. Then I open my package, and even though I paid for the insurance and their deal is that you would get a niche sample and a normal sample for the insurance I got no samples in my package. The samples aren't the biggest deal but they are the icing on the cake for a terrible experience.
Fragrancebuy was kind enough to handle my issue through their customer service!
I purchased the Boadicea Victorious Blue Sapphire. Fragrance Buy had the best selection of this fragrance for a great price. Not only that I wasn't expecting delivery of it as quickly as it was received. Appreciate the price and quickness of the delivery and enjoying the scent thus far. Will be using Frafrance Buy a lot more.
Great price and great packaging of the fragrance just the shipping through FedEx got delayed for a few days past the delivery date.
Very refreshing, love it specially after bath, I've used this fragrance for years and will keep using it.
Price, products, selection and shipping are top notch. No one else puts it all together like Fragrance Buy.
Thank you
I've done a number of orders with Fragrancebuy and all items have arrived quickly, safely, and a great price.
My order arrived missing one of the fragrances, Boss Bottled Absolu. Fragrance buy refunded the money, I would have preferred the fragrance, but it's out of stock.
All products at the best price and delivered on time. Fragrancebuy.ca is my absolute favorite fragrance discounter.
I found CDNIT Limited Edition Parfum at a great price. Also, found a hard to get Khadlaj. This is the best discounter hands down.
Never had a problem with Fragrancebuy and have already spent hundreds of dollars in the last few months. Not many other websites can compete with their pricing and even though they're in Canada their shipping is still faster than most others.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ryan, we truly apologize for the ongoing issues you've faced and for the frustration and inconvenience this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team