website thubmnail of FragranceBuy

FragranceBuy

How would you rate FragranceBuy?
grey star
grey star
grey star
grey star
grey star
Mexico
1 review
1 helpful vote
Follow Victoria N.
Unfollow Victoria N.
Send Message
Share Review
Report Review

Very disappointed
May 24, 2025

I ordered many different parfumes including a few testers. One parfume arrived scratched and all of them was super hot in temperature. Probably they were long time in hot car. When I sprayed them, all of them smelled weird and rotten, not sure if overheating them was the reason. But definitely didn't smell like quality original Parfume.

Date of experience: May 14, 2025
Hong Kong
1 review
0 helpful votes
Follow e L.
Unfollow e L.
Send Message
Share Review
Report Review

Negative follow up
June 17, 2025

Ordered on early May, delivery should be on mid of May but i missed the delivery time without further notification, so I request the CS team reroute the parcel to specific collection center for myself pick up on 23 May. However, CS team and delivery team did not reroute to the correct address that I confirmed previously, they even send it to limited service post office without notice me until I found out while I passed by the collection center randomly. After discovered their huge mistake with those back and forth emails around 20 days, my parcel still cannot be located yet and the negative working style from both parties really makes people annoying Updated edit:
I did mentioned refund is my least option at previous replies, however CS team did not get my point from very beginning, and even it's not my option now, since I got refunded automatically as order cancel and no further follow up for this case, which make me much more disappointed.
Please respect to customer willing and answer question directly instead and writing apologize, it give no help for the case

Date of experience: June 17, 2025
FragranceBuy K. FragranceBuy Rep
4 weeks ago

Hello, we sincerely apologize for the unpleasant experience you've had with the delivery of your recent order. There is no excuse for the series of errors that occurred - from the missed delivery notification, to the incorrect rerouting, to the lack of communication about the location change. We truly apologize on behalf of FedEx and we have immediately processed a full refund for your order. If our resolution and commitment to improvement has helped address some of your concerns, we would be grateful if you might consider updating your review to reflect the final outcome. Thank you again for bringing these issues to our attention and giving us the opportunity to make things right.

Best regards,
The FragranceBuy Team

Canada
1 review
0 helpful votes
Follow Ayo S.
Unfollow Ayo S.
Send Message
Share Review
Report Review

Great Experience
May 25, 2025

I have been a returning customer spanning over 3 years now. I love the pricing, flexible payment options, quality and end to end shipping of the product, happens very fast. 100% recommend

Date of experience: May 15, 2025
Virginia
1 review
1 helpful vote
Follow Rae G.
Unfollow Rae G.
Send Message
Share Review
Report Review

Shopping process is simple and pleasant. Not as many sales as before but I do take advantage of the always low prices. Shipping is a breeze unlike every other fragrance website. My fragrances always arrive on time and with no issues, properly packaged and looking crisp.

Date of experience: May 4, 2025
Michigan
1 review
1 helpful vote
Follow Bill Zane S.
Unfollow Bill Zane S.
Send Message
Share Review
Report Review

Pros:
A gigantic collection to choose from,
Never had a fake fluid problem on blind buys,
A very solid shipping system, Prices are reasonable,
Great and well cared for packaging Cons:
Just a tad bit slow on getting new articles in,
Rare gems finding 8.5 out of 10 Standard shipping time is fare depending on where you are.
Conclusion: whenever you visit the website you will end up with a big smile because you will find something amazing every time around period.

Date of experience: May 5, 2025
Virginia
1 review
1 helpful vote
Follow Bradford R.
Unfollow Bradford R.
Send Message
Share Review
Report Review

Genuine Man Reserve Purchase
May 15, 2025

Ordered this after trying to find on many other sites. Hard to find and when I did, it was more expensive than Fragrancebuy. All my ordered items always arrive with packed at a good price. This is why I keep coming back.

Date of experience: May 5, 2025
Canada
1 review
1 helpful vote
Follow kashif k.
Unfollow kashif k.
Send Message
Share Review
Report Review

Genuine products and superb team
May 17, 2025

Shipping to shipping is always easy and confident to deal with fragrance buy. Only challenge is the perfume list view on the site is a bit hard to filter but, if you know you Mr perfumes then you can just go search and select.

Date of experience: May 7, 2025
California
1 review
1 helpful vote
Follow jasmeer o.
Unfollow jasmeer o.
Send Message
Share Review
Report Review

Awesome Selection and Pricing
May 12, 2025

I have been a loyal customer of Fragrancebuy. I have been buying for many years now and what keeps bringing me is their selection/pricing. Shipping is also pretty fast, comparing its coming from all the way East Coast to West Coast :)

Date of experience: May 2, 2025
New York
1 review
0 helpful votes
Follow Carlos L.
Unfollow Carlos L.
Send Message
Share Review
Report Review

I'm so happy
January 19, 2025

I am very happy with my order. I just wish I was closer to you guys so it doesn't take as long, but other than that it was a great experience and can't wait to buy again.

Date of experience: January 9, 2025
Texas
2 reviews
1 helpful vote
Follow Luis C.
Unfollow Luis C.
Send Message
Share Review
Report Review

My partner FragranceBuy
December 22, 2024
Updated review

Per usual everything came in good condition which is always the concern when receiving something from so far away and all the items were there plus a free sample as they had promised great selection and always so much to choose from when buying from here.

Date of experience: December 12, 2024

5 fragrances
July 5, 2024
Previous review

Quick and efficient everything came well packaged and this is not the first time I buy here, this is where i come as a trusted source for fragrances. (If I ever had an issue in the past they answer through emails quick and fix the matter) Worth buying through FragranceBuy.

Date of experience: June 25, 2024
Canada
1 review
0 helpful votes
Follow Krish P.
Unfollow Krish P.
Send Message
Share Review
Report Review

Leaking/Damaged bottle
March 18, 2025

I mean the overall shopping experience was good. Nothing to complain about, order arrived right on time, on a Saturday, which was interesting but appreciated. The bottle lid has a crack in it, and the bottle leaks a lot. If you flip the bottle upside down, I mean it quite literally drips every other second. This is how I recieved the bottle, I never dropped it or damaged it. If I use the bottle and put it on my shelf upright, its not an issue, but I cant carry the bottle on me, knowing its going to leak in my jacket or pocket.

Date of experience: March 8, 2025
Canada
1 review
0 helpful votes
Follow Hossein K.
Unfollow Hossein K.
Send Message
Share Review
Report Review

Great experience and extremely satisfied
January 31, 2025

I had a great experience both with the quality and the price I paid. It took some time to be delivered but definitely worth it considering the price difference.

Date of experience: January 20, 2025
Canada
1 review
0 helpful votes
Follow C G.
Unfollow C G.
Send Message
Share Review
Report Review

Awesome product at fantastic price point
February 5, 2025

The overall experience was outstanding with fragrancebuy, and has mentioned the delivery was in the frame time so if your anxious no need to worries your order will arrive.

Date of experience: January 26, 2025
New York
1 review
0 helpful votes
Follow Pedro E.
Unfollow Pedro E.
Send Message
Share Review
Report Review

Spectacular
April 21, 2025

Very pleased with Fragrancebuy, the discount on their fragrances compared to retail is impressive. Also have new releases, you could find just about any fragrance.

Date of experience: April 11, 2025
North Carolina
1 review
0 helpful votes
Follow John S.
Unfollow John S.
Send Message
Share Review
Report Review

Very satisfied
March 23, 2025

Very satisfied. Great prices on many fragrances.
Great shipping time. Items well packaged.I have never had any issues with my experience. Like doing business with Fragrance Buy Ca.

Date of experience: March 13, 2025
Canada
1 review
0 helpful votes
Follow Murray S.
Unfollow Murray S.
Send Message
Share Review
Report Review

Always dependable
March 23, 2025

Have been ordering from this site for several years now and I am always impressed with the quality and speed of delivery and will continue to use them as my only source of fragrances

Date of experience: March 13, 2025
Canada
1 review
0 helpful votes
Follow M-Paule G.
Unfollow M-Paule G.
Send Message
Share Review
Report Review

I love my experience shopping on FragranceBuy.
March 13, 2025

I found the perfume I was looking for at a great price and it was delivered very fast without any trouble. I also appreciate the fact that as a customer, I have the option to choose the shipping company I want to deliver my package. I had a very bad experience with one company so I try my best to avoid them. It's good to give the option to the client. I'll order on FragranceBuy again for sure:-)

Date of experience: March 3, 2025
North Carolina
1 review
0 helpful votes
Follow Floyd E.
Unfollow Floyd E.
Send Message
Share Review
Report Review

Fragrance Best Buy
January 11, 2025

Great prices as compared to other discounters, usually able to find what I'm looking for. I would consider it rapid shipping since I'm in the southern U.S. packaging is superb

Date of experience: January 1, 2025
Canada
1 review
0 helpful votes
Follow Roger W.
Unfollow Roger W.
Send Message
Share Review
Report Review

Every time I order, the website is easy to navigate. The delivery time is always correct. The billing is perfect. They make it a really easy transaction.

Date of experience: April 1, 2025
Canada
1 review
0 helpful votes
Follow Julie M.
Unfollow Julie M.
Send Message
Share Review
Report Review

Trust
March 26, 2025

Fragrancebuy is the only place I order full size fragrances. I trust their products and I believe they have the best prices. The packages always come fast and in perfect condition! 100% recommand

Date of experience: March 16, 2025

Overview

FragranceBuy has a rating of 4.1 stars from 7,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.

service
476
value
308
shipping
309
returns
120
quality
302
This company responds to reviews on average within 3 days

Instant Feedback

45 reviews
+127