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ForwardMe

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GB
1 review
0 helpful votes
Follow Jim M.
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I used other websites as my forwarder from the USA but sometimes it takes so long time to get to the checkout page and you may even miss some small (mostly hidden fees!) details in complicated check out pages. But Forward.me definitely is not one of them. They made it so easy and fast to use that you can see every detail clearly, arrange any additional requests with your package. Their website makes hustle free, easy, and fastest process of purchasing from USA and shipping to your doorstep. Definitely will continue to use and refer Forward.me!

Date of experience: July 2, 2020
Turkey
1 review
0 helpful votes
Follow Ece Y.
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Very fast process and fast shipping! My packages got delayed with other companies even before covid and I know that it usually takes time to process. But I found this company and I've been using Forward.me for my last 5 shipments now. Especially I buy pet accessories from the USA brands for my dog and cats. From my first shipment to the last one, I never had any issues, they process it very fast, the customer service chat option is always there and they reply and solve your problem pretty fast! I chat with James and Jenna, they are both very helpful! Thank you for the good service!

Date of experience: May 19, 2021
Australia
1 review
0 helpful votes
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Detailed Packaging!
July 18, 2020

I used this service the first time but they amazed me with their packaging. I ordered a couple of very fragile and expensive collective pieces and informed them that I want them combined and packed well. I received my package within 3 days and they wrapped it in the stretch and put extra bubbles, fragile labels. They deserve 5 stars, keep the excellent work going Forward.me!

Date of experience: July 17, 2020
Morocco
1 review
2 helpful votes
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I used their service for two years but recently the service are not good at all. The processing time is too long. But the better they missed my packages and didn't replay to my emails. I also demand for refund but no response

Date of experience: August 8, 2022
Bangladesh
1 review
0 helpful votes
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Timely responded
August 7, 2020

So glad I decided to go with Forward.me! Such a pleasure to work with. Super friendly, FAST, and professional! Best experience with movers I've ever had! Highly highly recommend! You will not regret it.

Date of experience: August 7, 2020
Volkan H. ForwardMe Rep
over a year old

Thank you for your feedback Harry!

India
1 review
0 helpful votes
Follow shalini t.
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Forward.me is a good website for shipping to India. My experience was pretty smooth with my requests and worries addressed properly. Pricing was also reasonable with no hidden costs. I recommend this to everyone.

Date of experience: December 29, 2020
Volkan H. ForwardMe Rep
over a year old

Thank you for sharing your experience and for your kind words Shalini!

Singapore
2 reviews
0 helpful votes
Follow Ahmad A.
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I order from USA for about 8 years now and just found Forward.me and they are the best solution to my shipping tackle for years. I used Myus and Shipito for long time but I had so many problems that I was losing money with hidden shipping fees or lost packages... But I recently found Forward.me! You can easily connect them via their chat, (and yes, its real person :) One time, I mixed my address and their customer service, quickly responded to me and found my package. Lastly, thank you Forward.me for your reliable service! I will keep referring your excellent service!

Date of experience: June 29, 2020
Volkan H. ForwardMe Rep
over a year old

Thank you for your feedback Ahmad!

Australia
1 review
1 helpful vote
Follow Tu L.
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I don't understand what/how they lost my package. FEDEX has been one of the worst in terms of reliability. Waiting more than a month for a update from foward.me about my lost package and a reply from FEDEX and still with no update, it seems like both are just ignoring the problem and taking your money while giving excuses. Should have been given a refund/replacement by now already. And the item I needed could only be bought from the US, not anywhere else, so I cant even use my hardware at all.

Date of experience: February 17, 2022
Bangladesh
1 review
0 helpful votes
Follow Amalka F.
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I needed to get a lot of items shipped to Cuba. We had gone through a lot of companies and none of them were as helpful and honest as Forward.me. They went above and beyond with the follow ups to give us peace of mind and let us know exactly where the shipments were and when exactly they would be delivered. I was glad we used Forward.me as they had exceptional customer service.

Date of experience: July 19, 2020
Ukraine
1 review
3 helpful votes
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They ignore me.
August 31, 2022

The Fedex parcel ************** was returned to their warehouse due to the war in Ukraine. I did not find the parcel on the site. They promised to sort it out, but it's been more than 3 months already... At the moment, their support service does not answer me. They ignore me.

Date of experience: August 31, 2022
Canada
4 reviews
16 helpful votes
Follow Carley R.
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I ordered a pair of Christian louboutons (600$+) which included the original box. They threw out the packaging the seller shipped them in and put a huge sticker on the side. I am now unable to resell the shoes if I ever wanted to and if I do the box is ruined. I wanted to display the box but now it has a big sticker and looks ugly.

Update: Customer service (James) reached out to fix the problem and offered to purchase me a new box. I said this would be fair but they have since stopped responding. I will update if I receive it!

Update: Customer service stopped responding and still never responded after a follow-up message I sent

Date of experience: September 8, 2021
Canada
2 reviews
1 helpful vote
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Complete scam
October 17, 2021

Many of this type of companies appear as a scam in google, this one is reliable. Just have patience the first week after your supplier says it delvered to them, for them to acknowledge the merchandise has arrived to them.

Date of experience: October 15, 2021
Bangladesh
1 review
0 helpful votes
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Easy process.
July 12, 2020

Very easy process. Clear instructions, reliable courier, and great value for money! I had a few queries before posting, and the team at forward.me were responsive and helpful. Thank you!

Date of experience: July 11, 2020
Turkey
1 review
0 helpful votes
Follow Ayberk O.
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I recently chose Forwardme as my shipping partner for sending a package from the US to Istanbul, and I couldn't be more delighted with the entire experience. Forwardme's service surpassed my expectations and deserves a glowing 5-star review. Their website was incredibly user-friendly, making the registration process and submission of shipping details effortless. The pricing was transparent and competitive, with no hidden fees to worry about. I was impressed by Forwardme's meticulous attention to detail and the care they took in handling my package. They provided real-time tracking and regular updates, ensuring peace of mind throughout the entire shipping process. What truly amazed me was the swift delivery of my package. Thanks to Forwardme's commitment to timely service, my package arrived in Istanbul well ahead of schedule. The customer support team was exceptional, promptly addressing any questions or concerns I had. I wholeheartedly recommend Forwardme for its seamless, efficient, and reliable international shipping services.

Date of experience: June 2, 2023
Poland
1 review
1 helpful vote
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I tried it once and will never use it again.
October 2, 2023

Two sendings.

The first:
1. They asked for money for 12 lbs because of the DIM of the original boxes from the store. But then they removed the original boxes before sending and "consolidated" my two orders in one package. They paid UPS for 8 lbs and took the difference, of course. I didn't know about it and didn't ask for this, because I wanted to keep the original storage box. But they said, "We did it for free for you". Ha-ha.
2. I ordered all of the possible extras, including extra bubble wrapping and security tape. The package came without the security tape and with just a small piece of bubble wrap as an insert aside, which is obviously not enough, and not what I expected by ordering this extra.
3. So as a result of the two points above, the item in the package was damaged. It was a rare collectible and expensive game, which costs twice as cheap now because of the damaged genuine box.

The second:
1. I ordered three lots from different stores: 1,2, and 6 VHS cassettes respectively.
2. They calculated each lot as 4 lbs DIM (so 12 in total). On my question how is that possible that 1 VHS cassette has the same DIM as 6 cassettes they told me it's because of the original store package. When I asked them to remove the store package and consolidate the lots they said it's impossible. But they could do it if I pay $9 extra. They provided an invoice and I paid for it.
3. They told me it would take a few hours. But it took one week and I should've asked them about it every day.
4. I calculated that 9 VHS cassettes should be 4 lbs. But they said it's 6 lbs and asked for money for 6 lbs DIM. Ok, it's still better than 12.

I don't know what to say. I think I caught them lying and some tricks on how to get more money from nothing. Also, I got my expensive game damaged because they removed the original boxes and put a really small amount of bubble wrap inside (and remember — I ordered the extra bubble wrapping). It was literally a small piece of wrap from one side as an insert, didn't wrap the whole item from all sides.

I tried to file a claim but they said everything is correct. So you decide if this service is ok for you. I wouldn't use them again and won't recommend anyone.

Date of experience: October 2, 2023
California
1 review
0 helpful votes
Follow Selcuk K.
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Fast shipping
March 24, 2022

İ found them online. Quality fast service. İ love the customer service. Their deleware location allows you to purchase items tax free.

Date of experience: March 24, 2022
Bangladesh
1 review
0 helpful votes
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Great experience
July 23, 2020

They're the most responsive company that I've ever had the pleasure of working with. Highly recommend.

Date of experience: July 22, 2020
Volkan H. ForwardMe Rep
over a year old

Thank you for your feedback Joeffry!

Overview

ForwardMe has a rating of 3.8 stars from 17 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ForwardMe most frequently mention and customer service. ForwardMe ranks 53rd among Shipping sites.

service
9
value
9
shipping
9
returns
7
quality
8