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Many of this type of companies appear as a scam in google, this one is reliable. Just have patience the first week after your supplier says it delvered to them, for them to acknowledge the merchandise has arrived to them.
Products used:
Non. I never got the products ordered.
Chinese firm disguised as western one. Clothing stuff is way off the sizing charts. Very complicated to return. Took 5 months to arrive to China. I inquire and they say case is closed. I lost my money and the merchandise plus what I paid to return it.
Tip for consumers:
In general do not trust a fancy colorful website full of western models and way of life. It will half of the time turn out to be Chinese. The best advice I can give is to always PAY with PAYPAL. Don't ever use your credit card, PAYPAL will back you and make them send your refund. if they don't Paypal will pay you what you lost. Wish I knew this before.
Products used:
I lost everything. I was instructed to return to an address in China. They said it would take 2 or 3 months, It took 5 months. I inquire and they say case is closed.
Carlos R.'s review of LightInTheBox earned a Very Helpful vote
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Hi Carlos,
This is Customer Service Supervisor from Lightinthebox.
After review the return tracking info, I am sorry that the packge be held in customs for long time and I fully understand that it must have been quite annoying. So I will process refund to you immediately.
Tracking link:
https://t.17track.net/en#nums=CC235281151CA
I had conducted new Ticket ID =24453719 in our ticket center to follow up your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Thank you for your cooperation.