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Footwear etc.Reviews 1,152

4.8

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From the business

Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.

Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)

Additionally, we never stop searching for the most comfortable and fashionable footwear from around...


footwearetc.com
Founded in 1986
San Jose, California, United States
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Footwear etc. Reviews Summary

Footwear etc. has a rating of 4.8 stars from 1,152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, fast delivery and free shipping. Footwear etc. ranks 9th among Shoes sites.

service
106
value
563
shipping
563
returns
2
quality
572
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Pennsylvania
0 reviews
0 helpful votes
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Sneaker on Sale
January 16, 2022

Very easy to find the shoe I was looking for. Easy checkout and quick delivery.

Date of experience: January 16, 2022
Illinois
1 review
0 helpful votes
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Favorite shoes! Great service!
January 15, 2022

Easy to navigate Good return policy. Appreciate the free shipping. Quick delivery time.

Date of experience: January 15, 2022
South Carolina
1 review
0 helpful votes
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Top notch
January 14, 2022

Very fast and easy. No tax and free shipping are a bonus! My beautiful boots arrived right on time, and I am delighted to have them.

Date of experience: January 14, 2022
Minnesota
1 review
0 helpful votes
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Love these shoes
January 3, 2022

Great price, great shoes, fast delivery. Would purchase here again.

Date of experience: January 3, 2022
California
1 review
0 helpful votes
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Slippers for the cold weather!
December 26, 2021

Overall pretty easy to order slippers online. I did find the pairs too big for me so get replacement sizes at the Los Altos location.

Date of experience: December 26, 2021
California
1 review
0 helpful votes
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Very satified
December 26, 2021

Ordering process was quick and easy, shipment and was fast, and I received exactly what I ordered. I am very satisfied.

Date of experience: December 26, 2021
District of Columbia
1 review
0 helpful votes
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Very Happy with Footwear etc.
December 25, 2021

User friendly website. Great communication regarding status of order from processing of order to day of delivery.

Date of experience: December 25, 2021
California
1 review
0 helpful votes
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Easy experience, dependable quality products. Pickup location is close by

Date of experience: December 20, 2021
Michigan
1 review
0 helpful votes
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New customer
December 19, 2021

New customer. I like that the heel is not high, that type of boot is hard to find.

Date of experience: December 19, 2021
California
1 review
0 helpful votes
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Great service
December 12, 2021

Easy ordering on line. Store personnel are amazing

Date of experience: December 12, 2021
Pennsylvania
2 reviews
0 helpful votes
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Awesome Delivery
December 10, 2021

Easy. Thank you. Item was received in a timely manner.

Date of experience: December 10, 2021
District of Columbia
2 reviews
0 helpful votes
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Leather Hokas
December 9, 2021

Great service. Store was a great find since these shows are out of production.

Date of experience: December 9, 2021
California
1 review
0 helpful votes
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Shoes are great; website not so muich
December 6, 2021
Updated review

Tedious to reenter password and to reenter all info for Amazon. Can't it be easier? LOVE the shoes but they are too narrow--I certainly hope I can return them to a store, not have to mail them.

Date of experience: December 6, 2021

No shoe products for canvas sneakers, no socks other...
December 18, 2019
Previous review

No shoe products for canvas sneakers, no socks other than Feetures.

Date of experience: December 18, 2019
Illinois
1 review
0 helpful votes
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Very Good
December 5, 2021

The website was very easy to use for my footwear needs.

Date of experience: December 5, 2021
California
1 review
0 helpful votes
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Very quick and easy website, found what I was looking for and ordered it in about 5 minutes! Product arrived exactly as it promised and I love it!

Date of experience: November 27, 2021
Colorado
1 review
0 helpful votes
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I searched the website and the Footwear etc had the color and size.

Date of experience: November 27, 2021
California
1 review
0 helpful votes
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Great company with best prices
November 24, 2021

Great company with best prices and fastest shipping service as well

Date of experience: November 24, 2021
California
1 review
0 helpful votes
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Hoka for the whole family
November 22, 2021

Love your Hoka options! Bought the recovery sandals for the whole family since I love to wear mine at home around the house to help my tired feet after working out or just chasing my kids. Shipping was fast, ordering was easy and I know if there are any issues an exchange or return would be easy.

Date of experience: November 22, 2021
Georgia
1 review
0 helpful votes
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Fantastic Service
November 18, 2021

Easy website navigation, my order was filled in a very timely manner and I received my shipment with ease. I will definitely be ordering more products from this site.

Date of experience: November 18, 2021
Michigan
1 review
0 helpful votes
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Taos boots
November 17, 2021

Straight forward ordering process. Received before post Thanksgiving rush.

Date of experience: November 17, 2021