About the Business
Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy. Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.) Additionally, we never stop searching for the most comfortable and fashionable footwear from around the world -- so you don't have to! For example, we get new shipments in every week from Arcopedico, Taos, and Ziera and we explore the latest, greatest brands such as Hoka One One. Plus, our wide assortments of styles from brands like Dansko, Naot, Clarks, New Balance, Mephisto, and Birkenstock are often better than what even the original manufacturer sites has to offer. For these (and many more) reasons, we've managed to make hundreds of thousands of feet... happy feet! So what are you waiting for? Shop online, in-stores, or even by phone. Our shoppers enjoy the best footwear assortment combined with our award-winning customer service. If you happen to be near one of our retail locations, stop in to say hello! Our helpful and courteous sales staff will get you measured, answer any questions you may have, and offer their best recommendations. Thanks again for stopping by!
Footwear etc. Reviews Summary
Footwear etc. has a rating of 4.8 stars from 738 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, fast delivery and free shipping. Footwear etc. ranks 19th among Shoes sites.
Instant Feedback
I placed my order in the website but received personalized service via email—status updates and concern about possible wear on one shoe. Service stands apart from other online shoe sellers. Communications were prompt and friendly, and shipping status was updated.
I may decide to return these because the ankle straps are way too short for my cankles. But they are cushiony, and comfortable right out of the box. I would prefer more arch support, and the color is a little too dark of a caramel. They would be great in a sandy colored leather.
Too wide for a B width foot. It even affected the length. But getting a couple sizes smaller might work in width, and probably not in length.
I am very pleased with my new sandals, they are a perfect fit and the color is more than what I expected, perfect to wear for dress or casual. I'll definitely order from Footwear etc. again.
My experience with Footwear was good. I have shopped with them online, as well as when Footwear had a nearby store. My go-t athletic shoes are Hokas. The price was comparable to what I have paid when they were on an excellent sale in a store. I have never worn this particular Hoka style, the feel when walking in the house is not entirely comfortable, and I am not sure I will keep them.
Wonderful! The person who took my order was most helpful and so patient with me.
My order arrived today and I am pleased with the shoes. They are beautiful and fit!
Smooth transaction from start to finish. No worries! Thank u
Although not the color I chose, the shoes are beautiful and I will keep them. I have bought these shoes several times before and they fit like a dream.
I wanted to support small businesses and found this place. Contemplated on ordering this shoe for years bc of the price but the comfort was worth it.
Ordering these was easy, and the shoes arrived quickly. Happy customer!
Easy to the point! It's great to have a footwear and supplies company for my feet! I've had a positive experience all around
Overall it was a great experience. The shoes are super comfortable and beautiful; the price was good and the delivery pretty fast.
Package arrived very quickly. Shoebox was slightly damaged. The right shoe was slightly different than the left shoe as if it had been tried on a few times so I was pretty disappointed with that. Shoes are heavenly with the shearling but I forgot how firm the footbed is in Birkenstocks.
Thank you for these supportive and comfortable shoes. It was easy to find exactly what I wanted and they arrived very quickly.
My shoes came in only 2 days! They were brand new also. I don't like to take my chances ordering from other online shoe stores because I've gotten used shoes in bad shape.
Placed my order came very fast and kept me up dated the whole time great
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members