About the Business
Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy. Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.) Additionally, we never stop searching for the most comfortable and fashionable footwear from around the world -- so you don't have to! For example, we get new shipments in every week from Arcopedico, Taos, and Ziera and we explore the latest, greatest brands such as Hoka One One. Plus, our wide assortments of styles from brands like Dansko, Naot, Clarks, New Balance, Mephisto, and Birkenstock are often better than what even the original manufacturer sites has to offer. For these (and many more) reasons, we've managed to make hundreds of thousands of feet... happy feet! So what are you waiting for? Shop online, in-stores, or even by phone. Our shoppers enjoy the best footwear assortment combined with our award-winning customer service. If you happen to be near one of our retail locations, stop in to say hello! Our helpful and courteous sales staff will get you measured, answer any questions you may have, and offer their best recommendations. Thanks again for stopping by!
Footwear etc. Reviews Summary
Footwear etc. has a rating of 4.8 stars from 737 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, fast delivery and free shipping. Footwear etc. ranks 19th among Shoes sites.
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Great product, great service, great price! Will check your store for future purchases.
This is my first time using the Footwear site. Very easy to find what I wanted. Fast delivery. I very happy to have found Footwear my for FitFlops.
I love them so much! I purchased a pair for my mom.
These r great shoes. A great site. All others were sold out and I was slightly hesitant but went with it and all was so good. Great shoe. Great service.
Refund process was 5-star. Footwear etc are exceptional and even called me personally the next business day after receiving my complaint to help resolve the issue
Excellent customer service. Very pleased with Erin and team
Not sure yet, we will see after the return. I am not happy that I need 50 characters of this for this block
These are very comfortable & light weight. Love the color!
Everything related to this purchase went well. The price was excellent and availability of style, size were especially noteworthy.
I picked up my shipment at the store and after trying them on, decided not to keep. While there, I found another pair of shoes I purchased.
Ordering was so easy and I got the shoes very quickly.
I've been ordering from Footwear etc for a long time. They always seem to have the style I want.
My favorite pair of Pikolinos in black needed replacing. When I found the same style in brown in their catalog I was elated. They arrived quickly and are now my favorite.
Wonderful experience, I will definately use Footwear for future purchases
Quick and easy site to order from, looked around for this particular shoe for a while only store that had my size
Website was easy to navigate & shipping was very quick.
I wear these all the time. They are extremely comfortable
I placed my order in the website but received personalized service via email—status updates and concern about possible wear on one shoe. Service stands apart from other online shoe sellers. Communications were prompt and friendly, and shipping status was updated.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members