I wish that I had come here first! Believe the bad reviews. The last Samsung phone that they even claim to support is a Galaxy S-6 ...a 2015 model. The same as others, no refund because I did not read the website that shows supported phones. I cannot find that anywhere on the site. I think the only way is to download the trial version. I am filing a dispute with my credit card and we will see what happens. DO NOT BUY THIS SOFTWARE!!!
Do not use this. I cannot stress it enough. I wish I would have read more on the company before purchasing the software, I feel so stupid. They make it really difficult for you to know which software to buy and if you purchase the wrong thing they will not refund you. The website says that there is 24 hour support but they have no phone number to call and customer service via email is absolute sh*t. They're passive aggressive pricks. I highly recommend taking your device to a legit phone repair shop. Don't screw up like I did.
Trail version is bunk
Very difficult to even reach customer service let alone they have no phone to call
Avoid if you like to not waste money
Got scammed into this software purchase because i was panicking because my Galaxy S6 was not working correctly. I have contacted for refund but was told they have a strict refund policy which they say you have to give them proof of phone model, screenshots of problem etc etc. I cant give them that because i dont have the phone no more because i took it to the shop i bought it from and i was told that the phone was unrepairable so i have claimed a new phone from my phone insurance. I have told customer service this but they just repeat the same bull$#*! every time, they dont seem to take in that i no longer have the phone. Scamming Bastards
Software doesnt work on a consistent basis. Every time they do an update/fix the program stops working correctly.
Think customer support will help? NO. Their support team is a joke. Their only job seems to be stringing you along until you are past their refund policy.
Do Not Buy - better, more honest software is available. Also, not as much money.
I love it when it says FREE DOWNLOAD and then once you spend all the time to download a program it says FREE 30 DAY LIMITED TRIAL - PURCHASE NOW FOR FULL USE OF PROGRAM.
fonepaw does this and it is a lie and a cheat! Full information up front. Don't download this program unless you want to pay for it.
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