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Fondy.ua Reviews Summary
The company demonstrates a mixed reputation, with some customers appreciating their reliability and the quality of service over extended partnerships. However, significant concerns arise regarding abrupt account terminations without prior notice or explanation, leading to feelings of unprofessionalism and disrespect. Customers have expressed frustration over a lack of communication, particularly when policies change unexpectedly, which undermines trust. Overall, while the company has established positive relationships with some clients, the inconsistency in customer service and transparency poses challenges that could impact long-term loyalty and satisfaction.
This summary is generated by AI, based on text from customer reviews
I run a dating business, worked with this company for more then 3 years. There was only 1 or 2 charge backs i had to commit so overall this mean my company operates honestly. One day during the working week all the sudden they have blocked me. What a surprise! Without even explaining why. More of that, they still keep the money I made, although i didn't brake any rules. They didn't even bother themselves to explain the details just said something like: "We no longer deal with the dating industry" and of course it doesn't matter that we had proper relation all this time. Very unprofessional and disrespectful. The funny thing is that their web site is still says that they operate with dating.))))
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