They are just scammers.
First of all, when I started doing business with them, they didn't tell me the truth about the hidden fees. Further, their system does not accept transactions from the US, although I initially pointed out that the main audience of my clients is from the US. When the war started in Ukraine on February 24 and I asked to release my money from the pending and rolling service because everyone needs money now and I need to send it urgently to my bank account - they wrote me the next day that they would stop working with me, stop all communication and they block my funds for 180 days and in general my business model does not correspond, as she put it, to their "Appetite")))
Yes, you can understand that their business is based on the model win-lose, where the loser is the client, you can understand that they are lying, actually misleading from the very beginning, not finishing important details in order to get the client, but the fact that during such a situation as hostilities they act in this way - I have no other name. They remind me of Russian fascists who are now killing our people in Ukraine.