Flower Co.

Almost 200 CAD Order placed 3 days before... pass 6 PM paid delivery due date and still nothing and they are filling me with excuses about their new courier which clearly is none of my business. So I had to wish happy mother's day with no flowers! Thank you very much! I should have read the reviews first! Lesson learned hope it serves someone else.

I've ordered several concentrates and edibles from them and have experienced repeated cases of defective products which they never refund and rarely credit back. There is a quality control issue with this company which is so bad that it completely ruins the experience despite the clean online ordering front. Buyer beware.

Ordered a bouquet for my daughter's birthday - arrived late at night in terrible condition. Petals falling out, wilted flowers, brown spots etc. Had to pick through petals to take out browsing spots. I could've picked better flowers from my garden. Website very deceiving about "fresh flowers". I asked for a refund and they said they will resend a "beautiful arrangement" — they sent same bouquet with one flower wilting. For $95 CAN, it was a total ripoff. Do not order from this florist!

Order *******, the "At Peace" arrangement ordered Jan 30, for which I paid extra for extra flowers, arrived with the Cala Lilies wilted, and so were the orchids. I saw the arrangement yesterday and was appalled. I couldn.t take a picture during the funeral services, but I was left completely disappointed and told the people at the funeral to never order from this business.

I was opportuned to come across this flower site some month ago and I can tell you that they have wonderful products al in all. In fact, my order came to me like a surprise and guess what, it was awesome and I loved it. They also have a good customer relationship because from the first day of my order to the day it came to my door, they are really communicative. Thanks guys, and God bless.

I loved this delivery service until about 6 months ago. Now I'm waiting for the second day for a delivery I was promised yesterday. They only responded with annoying emails pushing me to wait even longer. Not accepting much responsibility until I complained. Big time waster. Unprofessional management/ ownership. Also. Be prepared for massive text messages alerting u only to wait more. Smdh.

The company send me the garbage. My daughter ordered me some fresh flowers for the Christmas gift. It was really surprised me when I opened the box at today 26th, December 2022, they were some expired cookies! I tried to call them, but the lady pretended to not hear me. Many times calls like that. They are so bad and no credit.

My son and daughter ordered us flowers for our anniversary which was February 14, when they didn't arrive my daughter kept inquiring about their whereabouts and each time was told they were on their way, well this went on for two days and when they did show up it was sometime in the evening after 9p.m. And we're left outside in -10 degree weather no one thought to ring the doorbell.
When they state same day delivery it's misleading and no matter how busy it is they shouldn't lead you on to say they are arriving shortly, two days later is far from shortly.

Received flowers yesterday from my daughter from out of town. They should be a shame to take advantage!
Flowers arrived no life in them some are dieing.
PLEASE DO NOT BUY FROM "FLOWER COMPANY. CA

I ordered a bouquet of flowers for my wife for valentine's day. It's currently v-day 10:05pm EST Feb 14,2021 and the flowers are still not delivered. I contacted their support and they keep saying it will be here today. Horrible experience, I do not recommend ordering from this company.

Dont use this companty - all i can say is awful - ordered valentine flowers that did not even arrive and no refund and no help - crooks!

Flowers came after 10pm on Feb 14. All day they promised - the flowers will be there shortly.
Receipt had already left on business trip before flowers arrived.
The orchid was the smallest ugliest thing.
Avoid at all costs!

Flowers were ordered on Feb 2/21 to be delivered on Feb. 14/21 to my 90 yr old Mother who is in a Long Term Care Facility and who I have not been able to visit for over a year due to COVID. I explained to the seller that I have sent her flowers on Valentine's day every year for 40 yrs and that she would be heartbroken if the flowers did not arrive. Flowers were not delivered and no contact or information sent to me from seller. The seller promised when contacted that day that they would be delivered for sure but later in the day. They have still not been delivered. When I tried to cancel and get a refund they refused. They did not fulfill their promise to deliver on time and have been dismissive when contacted. Was promised delivery 4 days in a row. Opened a PayPal account and got my refund on Feb 23rd. Flowers were never delivered and had no contact from seller. Bloomex is another florist I had problems with. Avoid doing business with these two florists.

Brutal delivery model: Lack of transparency on the front end - and efficiency all round. The result being the flowers that were to greet "her" on the morning of her first day of work at her new job - have (as at 4:50 p.m.) NOT been delivered, yet.

Way overrated and expensive. I ordered a floral arrangement for my wife for Valentine's day, I ordered them one month earlier and to be delivered one day earlier so I could beat the rush and possible issues with Valentines day rush. I received the flowers at 9:30pm and just left outside in the cold. The flowers were all wilted from the cold, all stems were broken and turning black some of the roses were completely broken off. When I complained they offered to refund the delivery charge only. I asked for a full refund which was over $200 and they stopped communicating at that point. I would never use them again and I will make sure everyone I can tell realizes what to expect from the Flower Co!.

If I could rate this incompetent operation a zero, it would be a compliment.

I regret not checking the several other horrible reviews on Google about this company from other VICTIMS who've complained about the terrible disappointing service from this company.

So here's my 48 hour ordeal.

I ordered flowers on 13th Feb for delivery on 14th, got confirmation. Started getting worried at 6pm on 14th when no delivery occurred and then a 24 hour email marathon began.

They kept promising delivery right up till midnight on 14th and at a point eventually switched off their tracking feature online. Once we crossed midnight I indicated I didn't need flowers anymore and wanted a full refund.

They basically insisted that I must collect flowers (that hadn't been dispatched) and continually refused to acknowledge my request for a refund. Even though I didn't need them anymore! 15th anyone?

After several hours and emails they claimed they'd dispatched the flowers - a lie.

Finally on 15th Feb at 9:30 PM! A courier arrived claiming she was only given flowers at 6pm on the day.

I cannot overstate how unprofessional, dishonest and unpleasant my experience with this service has been. I do acknowledge they write impossibly POLITE emails - dripping with insincerity.

I've reported them to the authorities and will be suing for a full refund as the promised service was not delivered as agreed.

No doubt they've scrawled some fine print Ts and Cs somewhere that they think protects them from scamming innocent victims - this must *******@Google needs to shut down their access to search ( and prevent these individuals by name from re branding)

AVOID Toronto Flower Co at all costs - grow your own flowers even. But any dollar spent on this company might as well be thrown away.

No order confirmation and no response at all. Is that because of holidays? Nevermind. Never again...

Dramatic story. I used them much time before. Just got response about my order was not delivered due to bla bla bla... I thought it's a kind of joke first, now I am just disap.

It provide us great sevices I love their products. Its really good to work with them I think they will give us more service in future

Just a quick note to let everyone know that my girlfriend told me that the flowers I bought for her via them. Were the best flowers she has ever received. I will certainly recommend this florist to all my friends. I thought that people would appreciate this feedback and I'm thrilled that I have found a florist I can use with confidence for sending flowers to my girlfriend in Toronto!

Parents said flowers were beautiful, they said florist took the time to pack and arrange bouquet securely and neatly. Same as what the photo showed online. It's hard to pick out a good florist since I live abroad. So I'm very happy with this company! Thank you :)

Amazing, these guys are second to none. Highly recommend due to prompt delivery, great customer service, and the utmost courtesy. Will definitely use again. Thank you so much!

I bought a bouquet of flowers at midnight by 2:00 pm they delivered, they are beautiful.
I also needed help with my purchase Luis helped me and again amazing customer service! I will definitely keep buying from flowers Co! 5 starts but I would give 10 if I could! Thank you