Ordered a bouquet for my daughter's birthday - arrived late at night in terrible condition. Petals falling out, wilted flowers, brown spots etc. Had to pick through petals to take out browsing spots. I could've picked better flowers from my garden. Website very deceiving about "fresh flowers". I asked for a refund and they said they will resend a "beautiful arrangement" — they sent same bouquet with one flower wilting. For $95 CAN, it was a total ripoff. Do not order from this florist!