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FlowerAura has a rating of 2.7 stars from 1,125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlowerAura most frequently mention customer care, next day and order anything. FlowerAura ranks 10th among Flower Delivery sites.
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I love ordering from this website and they very reliable and friendly always deliver on time. I am a very satisfied customer. 100% recommend this service.
Good products, price is also decent. Govind helped me with a coupon code when I asked for it. Overall a decent and quick experience to send flowers to my family.
Hi Tanaya,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Warm Regards
Team FlowerAura
This is my second time with an online purchase from flower aura.com and my questions were answered very confidently.
Hi Ranjit,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Warm Regards
Team FlowerAura
Flower Aura the best online cake delivery service I have ever seen truly you guys are doing really good job. Big thank you and most trust worthy service. You have delivery the same cake as shown in the reference pic..
Hi Grace,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
This aap is like magic for me just b'coz of floweraura I gave wonderful surprise to my bestiii... She love the cake very much... Love u
Hi Tehsin,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
Got the flowers delivered in the specified time slot, the roses are fresh and exactly the way they are shown in the pic and the glass vase is totally cool! Really loved it! And the add ons were also as specified! Thank you so much! I'm totally looking forward for dealing with you again!
Hi Shreya,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
My Fiancee's birthday was today (Delhi Time). As a professional traveler, I ended my day in Hawaii without realizing that there was over 12 hrs time zone difference with Delhi. I quickly place an order online and was assisted by Pankaj for Customer Services chat who took who not only offered me additional complementary goods but also noted down the personal message I wanted written on the Birthday Card. As a world traveler based in the US, I can attest that services offered by Flower Aura top world class services. Thank you Pankaj, Thank FlowerAura
Jacques F.
Hi Jacques,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
I wanted to make some changes in my order & I got quick assistance & very good help. This is my 3rd order with FlowerAura & i'm very satisfied with the order & assistance that i got.
Dear Customer,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
I was ordering a cake and im unable to place the order as it keeps redirecting me to the page where it asks for a login and fill all the details but after that, I got really good and immediate support.
Thank you
Hi Narender,
Thanks for sharing your rating to us, we always try to provide you the best quality products and give out the best customer experience. Give us a shout in case you feel there's some improvement to be done for better experience at wecare@floweraura.com.
Extremely professional, amazing quality of the flowers
great customer service help on chat as well. Ordering second time...
Hi Steffi,
Your review means a lot to us. Thank you for taking out time to send across your kind words. Give us a shout anytime you wish us to serve you.
Warm Regards
Team FlowerAura
While promising 2 hrs and same day delivery, they never deliver on time. No commitments for time maintained. Even when the delivery was after 3 days, order was not placed saying delivery address (office) was closed. When I traced order while working the same day and contacted for help, delivery in next two days was scheduled without even contacting. Very very annoying. In Another order Cakes flowers were delivered when birthday was over. No more orders now. Please dont spoil someone's day by not keeping the delivery promises.
Hi Anuradha,
We are unhappy with the ways things happened. Thank you for reaching out to us. We have your order number and we promise we will get this resolved soon. We will reach out your registered email ID/ phone number.
Thanks.
Extremely humble. Had my work done in less than an hour even before the payment was done. The bouquet was fresh and beautiful Treats the customer abosultely well
Hi Manpreet,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
I Order Combo One of My Friend and They Delivered Only One Thing. Pathetic Service by Flower Aura... Refund My Money Asap
Hi Himanshu,
We are unhappy with the ways things happened. Thank you for reaching out to us. We have your order number and we promise we will get this resolved soon. We will reach out your registered email ID/ phone number.
Thanks.
I had a very bad experience, I ordered 'Fortuner Jade Plant' and received a broken item, piece of the pot was missing.
Hi Sadiya,
We are unhappy with the ways things happened. Thank you for reaching out to us. We have your order number and we promise we will get this resolved soon. We will reach out your registered email ID/ phone number.
Thanks.
He was responsive and provided instant reply to my query regarding future deliveries. Happy with service and support received
I needed to order flowers last minute. I love that you were able to do a same day delivery. I rarely leave reviews, but the flowers that floweraura was delivered so outstanding, I just had to leave a review. They were delivered very promptly. Thanks
Very responsive when the website was not supporting payment solutions. Delivered the gift before time they mentioned in the order.
He is very responsive and provided great resolution. I am happy with my purchase on FlowerAura and support received.
Buyed it to gift it to my sister.its such a gorgeous flower. Attractive design make it special and its colour is very good my sister is love the flowers.
Excellent service and very delicious cakes.
At the same time Please follow the covid 19 precautionary measures in delivering the cakes especially to other cities.
Answer: I was also confused after reading the reviews... but my experience with them was gud... i had ordered pineapple cake and chocolates on my brother's anniversary... they delivered my order in fixed time( within 3 hrs) and the cake was fresh and tasty... cant say about flowers as i have not ordered them...
Answer: Hi Jaya, Kindly help us with the email id used for the transaction so that we can check the same.
Answer: Hi Savina! We're really sorry for the experience. Please inbox us your order ID. We'll get this checked on priority. Thanks!
Answer: Dear Ceb, there's online chat support available from 9am till 11pm IST seven days a week, and you can reach us at 9650062220 in the same timings. Let us know your query so that can assist you in a better manner.
Answer: Hey Apranjila, kindly PM us the order id, so that we can check about what went wrong!
Answer: Hi Lakshmy, Thank you for writing in! Floweraura is a gifting company, which deals in gifting of Flowers, cakes, and gift items, with lots of feelings and emotions of yours to your loved one! You can visit our website www.floweraura.com for more queries or even call us at 8882077077. Cheers! Team Floweraura
Answer: Going by my experience, you may be in for disappointment. Keep complaining, keep reviewing forever don't let them browbeat you.
FlowerAura: Best renowned name for online flower delivery services here in India. Buy & send flowers, cakes, chocolate bouquet & Valentine gifts across India. Avail Same day delivery of Flowers & Cakes in your city Now!
Hi Sweta,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Warm Regards
Team FlowerAura