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FlowerAuraReviews 1,125

2.7

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FlowerAura Reviews Summary

FlowerAura has a rating of 2.7 stars from 1,125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlowerAura most frequently mention customer care, next day and order anything. FlowerAura ranks 10th among Flower Delivery sites.

service
245
value
239
shipping
215
returns
159
quality
205
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13 reviews

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Australia
1 review
0 helpful votes
Follow Sweta S.
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Always a happy customer
September 7, 2020

I love ordering from this website and they very reliable and friendly always deliver on time. I am a very satisfied customer. 100% recommend this service.

Date of experience: September 6, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Hi Sweta,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Warm Regards
Team FlowerAura

India
1 review
0 helpful votes
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Reasonable pricing
September 5, 2020

Good products, price is also decent. Govind helped me with a coupon code when I asked for it. Overall a decent and quick experience to send flowers to my family.

Date of experience: September 5, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Hi Tanaya,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Warm Regards
Team FlowerAura

India
1 review
0 helpful votes
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Very Good
September 4, 2020

This is my second time with an online purchase from flower aura.com and my questions were answered very confidently.

Date of experience: September 4, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Hi Ranjit,
Thank you for your kind words. We're glad we could make your celebration special. Looking forward to a long lasting relation with you.
Warm Regards
Team FlowerAura

India
1 review
0 helpful votes
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Cake Delivery
September 4, 2020

Flower Aura the best online cake delivery service I have ever seen truly you guys are doing really good job. Big thank you and most trust worthy service. You have delivery the same cake as shown in the reference pic..

Date of experience: September 4, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Hi Grace,

Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.

Looking forward to serve you again soon:)

Cheers! - Team Floweraura

India
1 review
0 helpful votes
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Great experience
September 3, 2020

This aap is like magic for me just b'coz of floweraura I gave wonderful surprise to my bestiii... She love the cake very much... Love u

Date of experience: September 3, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Hi Tehsin,

Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.

Looking forward to serve you again soon:)

Cheers! - Team Floweraura

India
1 review
0 helpful votes
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Got the flowers delivered in the specified time slot, the roses are fresh and exactly the way they are shown in the pic and the glass vase is totally cool! Really loved it! And the add ons were also as specified! Thank you so much! I'm totally looking forward for dealing with you again!

Date of experience: September 3, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Hi Shreya,

Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.

Looking forward to serve you again soon:)

Cheers! - Team Floweraura

Florida
1 review
11 helpful votes
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My Fiancee's birthday was today (Delhi Time). As a professional traveler, I ended my day in Hawaii without realizing that there was over 12 hrs time zone difference with Delhi. I quickly place an order online and was assisted by Pankaj for Customer Services chat who took who not only offered me additional complementary goods but also noted down the personal message I wanted written on the Birthday Card. As a world traveler based in the US, I can attest that services offered by Flower Aura top world class services. Thank you Pankaj, Thank FlowerAura
Jacques F.

Date of experience: September 2, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Hi Jacques,

Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.

Looking forward to serve you again soon:)

Cheers! - Team Floweraura

India
1 review
0 helpful votes
Follow A D.
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I wanted to make some changes in my order & I got quick assistance & very good help. This is my 3rd order with FlowerAura & i'm very satisfied with the order & assistance that i got.

Date of experience: September 2, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Dear Customer,

Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.

Looking forward to serve you again soon:)

Cheers! - Team Floweraura

India
1 review
0 helpful votes
Follow Narender N.
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Unbale to order
September 2, 2020

I was ordering a cake and im unable to place the order as it keeps redirecting me to the page where it asks for a login and fill all the details but after that, I got really good and immediate support.

Thank you

Date of experience: September 2, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Hi Narender,
Thanks for sharing your rating to us, we always try to provide you the best quality products and give out the best customer experience. Give us a shout in case you feel there's some improvement to be done for better experience at wecare@floweraura.com.

Australia
1 review
0 helpful votes
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Client support
September 1, 2020
Updated review

Extremely professional, amazing quality of the flowers
great customer service help on chat as well. Ordering second time...

Date of experience: September 1, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Hi Steffi,
Your review means a lot to us. Thank you for taking out time to send across your kind words. Give us a shout anytime you wish us to serve you.
Warm Regards
Team FlowerAura


good custome
February 29, 2020
Previous review

good custome

Date of experience: February 29, 2020
India
1 review
0 helpful votes
Follow Anuradha K.
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While promising 2 hrs and same day delivery, they never deliver on time. No commitments for time maintained. Even when the delivery was after 3 days, order was not placed saying delivery address (office) was closed. When I traced order while working the same day and contacted for help, delivery in next two days was scheduled without even contacting. Very very annoying. In Another order Cakes flowers were delivered when birthday was over. No more orders now. Please dont spoil someone's day by not keeping the delivery promises.

Date of experience: August 29, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Hi Anuradha,

We are unhappy with the ways things happened. Thank you for reaching out to us. We have your order number and we promise we will get this resolved soon. We will reach out your registered email ID/ phone number.
Thanks.

India
1 review
0 helpful votes
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Extremely humble
August 27, 2020

Extremely humble. Had my work done in less than an hour even before the payment was done. The bouquet was fresh and beautiful Treats the customer abosultely well

Date of experience: August 27, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Hi Manpreet,

Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.

Looking forward to serve you again soon:)

Cheers! - Team Floweraura

India
1 review
0 helpful votes
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Bad Service
August 26, 2020

I Order Combo One of My Friend and They Delivered Only One Thing. Pathetic Service by Flower Aura... Refund My Money Asap

Date of experience: August 26, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Hi Himanshu,
We are unhappy with the ways things happened. Thank you for reaching out to us. We have your order number and we promise we will get this resolved soon. We will reach out your registered email ID/ phone number.
Thanks.

India
1 review
0 helpful votes
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Unpleasant Experience
August 24, 2020

I had a very bad experience, I ordered 'Fortuner Jade Plant' and received a broken item, piece of the pot was missing.

Date of experience: August 24, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Hi Sadiya,
We are unhappy with the ways things happened. Thank you for reaching out to us. We have your order number and we promise we will get this resolved soon. We will reach out your registered email ID/ phone number.
Thanks.

India
1 review
0 helpful votes
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He was responsive and provided instant reply to my query regarding future deliveries. Happy with service and support received

Date of experience: August 22, 2020
India
1 review
0 helpful votes
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At last minute helped
August 22, 2020

I needed to order flowers last minute. I love that you were able to do a same day delivery. I rarely leave reviews, but the flowers that floweraura was delivered so outstanding, I just had to leave a review. They were delivered very promptly. Thanks

Date of experience: August 21, 2020
New York
1 review
0 helpful votes
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Excellent support
August 18, 2020

Very responsive when the website was not supporting payment solutions. Delivered the gift before time they mentioned in the order.

Date of experience: August 18, 2020
California
1 review
0 helpful votes
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He is very responsive and provided great resolution. I am happy with my purchase on FlowerAura and support received.

Date of experience: August 16, 2020
India
1 review
1 helpful vote
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Attractive design
August 17, 2020

Buyed it to gift it to my sister.its such a gorgeous flower. Attractive design make it special and its colour is very good my sister is love the flowers.

Date of experience: August 16, 2020
AE
1 review
1 helpful vote
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Excellent service
August 17, 2020

Excellent service and very delicious cakes.
At the same time Please follow the covid 19 precautionary measures in delivering the cakes especially to other cities.

Date of experience: August 16, 2020

From the business

FlowerAura: Best renowned name for online flower delivery services here in India. Buy & send flowers, cakes, chocolate bouquet & Valentine gifts across India. Avail Same day delivery of Flowers & Cakes in your city Now!


floweraura.com
Gurgaon, Haryana, India