FlowerAura Reviews Summary
FlowerAura has a rating of 2.2 stars from 1,125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlowerAura most frequently mention customer care, next day and order anything. FlowerAura ranks 13th among Flower Delivery sites.
Instant Feedback
Regarding the plant selection in flower aura website, the support team is really helpful in selecting and clearing the doubts regarding plants and all other related queries.
I like the way of your communication. I appreciated your help. Thank you so much. I satisfy from your service.
Dear Harpreet,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Had a good customer service from Manish. He was really patient to understand and deliver the solution.
It was nice talking to him ang getting the help on time.
Dear Manaswini,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
The help desk person helped me in resolving the issue at earliest and However, through calls the support was not recieved and tried chat support its very good response.
I appreciate Rajesh who supported me in providing the details.
Dear Lavanya,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Its great doing business with Floweraura, all occasions till date, they have been very good with the delivery and quality of the product. One thing though would like to add some more same day personalization gifts and also very small teddy. Last but not the least, Thanks To Manish from online support team for the working with me to make by daughter's gift even more special.
Dear Rohit,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Ordering a cake from website was so easy and quick with having varieties and options for selecting based on your needs. Perfect customer service specially with Manish who help me to track and confirm my order as i was running out of time. My order ID -*******
Dear Abdul,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
The customer support was very helpful. I was very happy with the services of MANISH. Service team helped me get exactly what I was looking for.
Dear Savi,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Online help rendered by Manish was awesome, I have asked for adding vase instead of a bouquet, he has taken the request and guided me to add the additional service. He was very efficient and responsible. Would love to come back to the site.
Dear Krishna,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
The flowers were delivered first thing in the morning. A gorgeous bouquet of Lilies, Carnations and Baby's breath. The Lilies are so fragrant - the whole apartment smells lovely. Overall a very positive experience. I will definitely order again from FlowerAura. Thank you!
Dear Nalini,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Great customer service from Ruby who helped me order flowers for my mother's birthday and also provided all details for using a discount code with my order. Very cordial and efficient. Thank you, Ruby, at https://www.floweraura.com/ for your assistance.
Bad quality flowers. Completely unlike whats shown on the website. These guys are a sham! Shame on you
Dear Geeta,
We are unhappy with the ways things happened. Thank you for reaching out to us. We have your order number and we promise we will get this resolved soon. We will reach out your registered email ID/ phone number.
Regards
Floweraura Team
Very much satisfied by the support from kamal, wish you luck!
Thank u floweraura and happy new year!
Dear Pallavi,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon :), and wish you a very Happy New Year.
Cheers! Team Floweraura
I am highly satisfied with the chat support & call support as well.
I had chat discussions with the agent named Ruby and she helped me in all my queries. I was unable to login to my account and she assisted me in that issue as well.
On call, I had discussions with Rashid, appreciate his way of talking and solving customer problems quickly.
Dear Rajat,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Kamal supported us in ordering the cake and suggested good options
Thanks and appreciate his quick response
Dear Raghav,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Very good. I am so happy. Responding was too good. They talk very polite with us.
They help me use my coupon too..
Dear Suraksha,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
It's an amazing platform to gift your loved ones... Nice customer service over here. Especially lalit whom I had a conversation in help desk... Thank you very much for your service and on time delivery.
Dear Senthamil,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Kamal's instructions were very helpful for me in ordering from the website for the first time. Clear, fast and sufficiently detailed!
Dear Roli,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Manish was very helpful in assisting me with my order, i love your service and website, have been ordering from here since long
Dear Kamakshi,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Kamal gave great service. Its good to have service like this. Deliver on time and talk nicely. Vert helpful.
Dear Muskaan,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
The site have a good variety of gifts to choose. Also the team is always ready to make the shopping easier and comfortable. Kamal guided me in making my purchase more easier
Dear Sabin,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Provided Timely service and their executive MANISH was quick to respond and resolve my query/concern.
Dear Ayushi,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
From the business
FlowerAura: Best renowned name for online flower delivery services here in India. Buy & send flowers, cakes, chocolate bouquet & Valentine gifts across India. Avail Same day delivery of Flowers & Cakes in your city Now!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Killada,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura