FlowerAura Reviews Summary
FlowerAura has a rating of 2.2 stars from 1,125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlowerAura most frequently mention customer care, next day and order anything. FlowerAura ranks 260th among Flower Delivery sites.
Instant Feedback
Floweraura is doing a great job and I'm so happy to share my experience. Deepak is so supportive and very helpful. He clarified all my questions with lots of patience and service is too good.
Kamal Singh from the floweraura customer service team was very patient, helpful and reassuring.
I had an enquiry regarding the location and the message to be sent with a delivery. My message was updated and I was reassured that the punctuations do not reflect in the email but will appear in the original message once delivered. Very polite and helpful. :)
Thank you Kamal!
Dear Rupa,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
We glad to thank you for the beautiful song with guitar by praveen sir for friend 's bdday, his voice soo swt and my friend shruti enjoyed it a lott. Thank youu.
Hey Santosh,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
I found the support person Manish very helpful. He helped me changing my order as I wanted. It's a nice app. Will order more in future.
Dear Komal,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Thanks flower aura for delivered the items on time and the gifts were nice. I should thank rashid, lalit, karishma from on line chat team, they were patiently answered for all my queris that helped me to order items smoothly.
Hey Nithya,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team. We are really grateful to have you as our valued customer.
Looking forward to serve you again soon :)
I needed some guide to navigate through the products. Manish (from support) understood my words and was able to help me. I liked the quick and polite responsive from Manish.
Hi Kushagra,
We would like to sincerely thank you for your appreciation. Your support means a lot to us and we will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
This review is on customer support. I had a great interaction with Mr. Manish. He's awesome in his job... skillful communicator and presenter. He helped me with the pricing... Thumbs up Man...
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Har$#*! Kumar Badal
Dear Mr. Badal,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
I would have rated 5 Star if the price section would be available from 300 onward. But even though I liked the service, the variety of the cakes, offers. I will definitly order a cake on next birthday for my dear ones. I am very excited.
Hi Dhiraj,
Thanks for sharing your rating to us, we always try to provide you the best quality products and give out the best customer experience. Give us a shout in case you feel there's some improvement to be done for better experience at wecare@floweraura.com.
Regards
Floweraura.com
Ruchi has gone extra mile to provide the service, much appreciated. Resolution and response time were really impressive
Hi Sandhya,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Karishma is a very Helpful and innocent person. She is helping me for finding the best gift for my girlfriend.
Dear Himanshu,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Ms Ruby from customer support was fantastic! She helped me with all the queries and was very kind! Love your service... Thank you!
Hey,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Ask to deliver at least an hour ahead of scheduled time because of traffic problems. Floweraura response to our queries is wonderful. Do order
Hey Anu,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
You was a pleasure!...
Thank you so much for your beautiful creation!
The cake was FANTASTIC!
Cake was AMAZING!...
The cake was INCREDIBLE!
Thank u
Dear Shivam,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Manish provided some quick options to choose from that made my choice easier. He also ensured that my customized order request was communicated to the flower arrangement person. Great job, Manish!
Dear Harini,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
The online support team was horrible. They leave u hanging with no updates. Uff... it was like moving a mountain. Anyhow, the staff named Ankur did help me fast. So Thank you ankur
Hi Swati,
Thanks for sharing your rating to us, we always try to provide you the best quality products and give out the best customer experience. Give us a shout in case you feel there's some improvement to be done for better experience at wecare@floweraura.com.
Regards
Floweraura.com
Its good and easy to send gifts to family and friends.
Thanks to Cust. Care exe. Kamal.
I will recommend to my friends.
Dear Maqsood,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
I must say! Thanks a lot Manish for taking care of delivery in such a short notice. I also want thank the lady that I spoke to today (I am so sorry I don't remember the name!). Delivered right on time. I look forward to come back again! I wish you and Floweraura a great success ahead.
Hi Yashneetpal,
We would like to sincerely apologize for any inconvenience this may have caused. We take Customer Satisfaction very seriously. Please share your order number at wecare@floweraura.com so that we can resolve this on priority basis
Regards
Floweraura.com
I had a question about delivery and started an online chat. Emran came on the other end to serve me. He was very cordial and professional in dealing with me. He read my question carefully, asked me the right information needed and helped me solve my confusion regarding the delivery. His assurance led me to place an order without a second thought. The process of online ordering/payment was also easy and quick. Overall a good experience!
Dear Muzaffar,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
A great plateform to buy variety of items with various price. We get more options and good choice to purchase. Price is very reasonable than other shopping apps. Simply and superb website.
Hey,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
It was good experience from the team I had some queries to which they were very frequent towards the query to be resolved. Thanks Manish for the help.
Hi Neha,
Thanks for sharing your rating to us, we always try to provide you the best quality products and give out the best customer experience. Give us a shout in case you feel there's some improvement to be done for better experience at wecare@floweraura.com
Regards
Floweraura.com
From the business
FlowerAura: Best renowned name for online flower delivery services here in India. Buy & send flowers, cakes, chocolate bouquet & Valentine gifts across India. Avail Same day delivery of Flowers & Cakes in your city Now!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Satyasri,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura