Floryday UK

All I can say is DO NOT PURCHASE FROM THIS SITE JUST BEWARE
IT IS IMPOSSIBLE TO RETURN AN ITEM DESPITE FLORYDAY'S ASSERTION THAT RETURNS ARE EASY - UTTER RUBBISH!
THE QUALITY OF THE ITEMS IS POOR - SIZING IS RUBBISH - JUST LEAVE THIS SITE WELL ALONE
CUSTOMER CARE IS NON EXISTENT!
AS FOR E MAILS BEING ANSWERED - FORGET IT - ONE ONLY RECEIVES THE SAME COMMENTS OVER AND OVER AGAIN

Ordered shoes a month ago. No confirmation email sent and when I check my account it says no order in progress. Money has been taken out of my PayPal account.

I would never, EVER use this company again. Because of them I'm hesitant to use any online apparel company. When I first saw the site, I like millions of other shoppers around the world became intrigued by what I thought was going to be a beautiful purchase. During the covid lockdown and getting bored I turned to online shopping. HUGE MISTAKE in this instance. I was on the FLORYDAY site I saw this dress that was gorgeous and began my purchase process. When it arrived about a MONTH later my daughter and I took a ride to the post office and I was told it was finally delivered. When I got back in the vehicle I opened the BAG, began to remove what I assumed was a Halloween costume sent by mistake but oh no it wasn't we had to pull over because by that time my daughter was laughing so hard she couldn't drive anymore. I immediately contacted floryday and of course it's the standard we're so sorry just send it back and we will issue you a refund. They sent me an address in Kansas. When I got to the post office a couple of days later I made sure I sent it with delivery conformation. They received it at the address provided. They have done to many, MANY other people. I would urge people to stay away from this scam of a business. I have sent copies of this communication to the office of the NYS attorney general. Please save your money and stay away from floryday.