FlorenceScovelJewelry
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FlorenceScovelJewelry

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GB
1 review
0 helpful votes
Follow Elsie H.
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No complaints!
October 29, 2015

I have read some of these reviews and was very worried as I had ordered £30 worth of jewellery that I had seen on Facebook. However, once I had ordered I received several email updates from the company telling me at what stage my order was. My order was sent Sunday and I received the goods on Wednesday! I was very surprised as I had steeled myself to waiting weeks - or to not receiving them at all following these reviews! The bracelets were 'reduced' to £10 each and if I'm honest, I admit I wouldn't have paid more, but they aren't bad and arrived in a pretty black pouches which I didn't expect. Speaking for myself, I have no complains about this company and the bracelets I ordered are certainly fine for the money paid. Well done Florence Scovel for very prompt service. I can assure you this is a very genuine review. However, would I order again? No I'm afraid not, too many bad reviews so there has to be a reason.

Date of experience: October 28, 2015
GB
1 review
0 helpful votes
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I ordered a watch two months ago- no parcel no parcel. I paid for delivery though but no parcel has arrived - I have been emailing, no reply
I also wrote to Pinterest to ask them to remove that scammers Florence Scovel jewels from their site.
I should have read the reviews first
DONT ORDER FROM THEM, FAKE COMPANY

Date of experience: July 28, 2021
New York
1 review
1 helpful vote
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Ordering was very easy, I received a confirmation email immediately after ordering and follow uo emails when my order was shipped and my order was shipped within minutes of placing my order. I also received an email thanking me for my order and encouraged me to respond which I did. Very welcoming and thoughtful service. Great shopping experience. Will definitely recommend.

Date of experience: December 3, 2015
GB
1 review
2 helpful votes
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I only wished I had read these reviews before purchasing, I ordered a Blue Twins Bracelet, it was delivered ok but when I opened up the package it was broken. I have contacted the company and had a response but nothing else, very very poor, no customer focus, still waiting for a reply!

Date of experience: December 22, 2015
GB
1 review
1 helpful vote
Follow Clive W.
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I have bought jewellery from Florence Covel on two occasions and each time, I have not been disappointed. The jewellery is beautiful and pieces to satisfy everyone. The pieces of jewellery are at affordable prices. I will continue to buy from them.

Date of experience: November 20, 2015
GB
1 review
2 helpful votes
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It pays to complain
December 30, 2015

I recently wrote about two items I purchased from FlorenceScovel Jewelry the watch broke and unable to get any replies to my e-mails l would like to say on Wednesday at 22.00pm I give it one more go 22.12pm received a reply apologize for the watch and asked to send a photo of the watch. 22,30pm received another e-mail saying a new one would be in post free of charge again apologize it said watch arrive in 3-5 days the watch arrived this morning

Date of experience: December 30, 2015
Pennsylvania
2 reviews
1 helpful vote
Follow Cathy W.
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Great Service!
December 24, 2015

I'm sure glad I didn't read these reviews before I ordered because I love the bracelet I got which I may not have ordered had I seen this negativity, but honestly, my order shipped quickly, and the bracelet was in a cute, little black bag. I love it!

Date of experience: December 23, 2015
California
1 review
7 helpful votes
Follow Joanne D.
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Ordered 2 necklaces and a t-shirt from The Meow Shop, a division of Florence Scovel jewelry.
The products they shipped me were vastly different from what was described and advertised.
I contacted the company that sent a robotic reply saying they would review and think about it.
They advertise a 100% money back guarantee. This si not the case.
They have not contacted me again.
I have looked into their reputation, and the BBB has hundreds of complaints, and there is a facebook page ( stay away from florence scovel jewelry) dedicated to people ripped off from this company.
I also contacted facebook advertising service, as they are taking the money and posting the advertising, but the company (meow shop, florence scovel) is not honoring the policies that are in place for them to be allowed to advertise.
BUYERS BEWARE, nothing is going to look or be like they show and describe. I urge you consumers to shop elsewhere.

Date of experience: August 7, 2016
Texas
1 review
7 helpful votes
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Hello
December 29, 2014

Hello,

First I wish I had found this site before I purchased anything from this company. I purchased two bracelets for my daughters for Christmas. They put them on and within hours they had both broken. The metal holding the bracelets together is so weak and brittle. I fixed the bracelets and again they broke. I am so very disappointed in the bracelets. I will not be recommending your products and I will certainly not be ordering from Florence Scovel again. I supposed I got what I paid for. So much for quality.

Date of experience: December 29, 2014
New Jersey
1 review
10 helpful votes
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I purchased six bracelets on December 7,2014 to give as Christmas gifts. Upon receiving my merchandise (which was received after December 25), upon opening the package, I was struck with a mildew-like odor from the inside of the package, in addition, the bracelets also gave off the same odor, The braclets were of poor quality; something described as a purchase from a kiddie vending machine. I found it peculiar that a return shipping label was not included; nor a receipt. I quickly returned the merchandise to the return address (which was located in Niagara Falls) that was posted on the outside of the package. To date, February 18,2015 I have not received my refund. This is a FILTHY operation.

Date of experience: February 18, 2015
Pennsylvania
1 review
7 helpful votes
Follow Gloria K.
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It took over a month to receive my bracelet. The ad said Retail value $114. The cost was $12. Of course, I knew the retail wouldn't be anywhere near the $114, but I was still surprised at how cheap and lightweight the bracelet is. It is definitely NOT sterling silver. It is VERY thin and not very well-made. It is definitely not even worth the $12 I paid for it.

Date of experience: June 22, 2016
GB
1 review
1 helpful vote
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I recently purchased 3 bracelets from Florence Scovel and I thoroughly recommend them. The products were as advertised and of good quality and the bracelets arrived in super quick time. I hadn't used this company before but I will definitely be using them again.

Date of experience: November 26, 2015
Canada
1 review
0 helpful votes
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Missing parcel
July 2, 2015

I would like to thank Florence Scovel, for replacing my purchase, that had gone missing thru the postal system.
They are there to make the buyer happy.
Thank you so much, and a special thank you to Karmen

Date of experience: July 1, 2015
Florida
1 review
1 helpful vote
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Happy
February 23, 2018

I just wanted to say thank you to Florence Scovel Jewelry for the earnings that I ordered. It is amazingly beautiful. I have no words. I am just loving it!

Date of experience: February 21, 2018
GB
1 review
1 helpful vote
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I received my 'Love you to the Moon' necklace today and am absolutely delighted with it. I wasn't expecting it to arrive so fast either as I only ordered it a few days ago. They kept me informed every step of the way and everything was as they said. The necklace is beautiful and very well made a pleasure to wear and something to cherish. Thank you very much Florence Scovel for sending me my necklace something very special that i wouldn't find in the shops either or for that price and quality.

Date of experience: September 7, 2015
Texas
3 reviews
11 helpful votes
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Love their Jewelry
July 7, 2017

I've shopped here for some time now and I am pleased with the quality of product and service. I ordered a bracelet with my birthstone, and they accidentally sent me one with the wrong color stone. When I contacted them, they told me to keep the one they sent and the correct one was in the mail. And it was!

Date of experience: July 7, 2017
Brazil
1 review
8 helpful votes
Follow J D.
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Ordered a bracelet for my daughter at college over a month ago. Two days after my order, I received an email indicating that it was shipped! After she didn't received it in over a weeks time... checked tracking number provided and they only printed it---NEVER SHIPPED! Emailed over 5 times before I received a replay that it was on backorder and when I told them I needed to change the delivery address ( as by that time, she left school for the summer) they told me they couldn't. No bracelet, no customer service number will be provided or found on the internet but they sure did deduct the money from my account!

Date of experience: May 17, 2016
Missouri
1 review
3 helpful votes
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DoNOT order from them!
December 13, 2016

Ordered bracelet in early November for a Christmas present that needs to be shipped. Got my first email saying it was on its way with tracking number. Well checked tracking number for 2 weeks post office never got package. Finally found an email and been getting promising form letters for a month, told them I wanted my money back. Now another tracking number and back to square one, Post office has not received package. BUYER BEWARE these are at the very BEST UNETHICAL people. I believe to be a scam Starting a dispute against them with PayPal.

Date of experience: December 13, 2016
GB
1 review
1 helpful vote
Follow Anita A.
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I saw Florence Scovel Jewelry on the side of my facebook. When I looked at it closer I couldnt believe the designs were perfect for gifts for christmas. Ordering and payment were easy for a incompetant computer user, and I couldnt believe when it was delivered so quickly! The quality was excellent and I cant wait to show off this company after christmas. Thankyou.

Date of experience: November 27, 2015
Canada
1 review
0 helpful votes
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Highly Recommend!
August 11, 2016

Absolutely LOVE Florence Scovel Jewelry! They have such heart-felt pieces that make such great gifts for almost every special occasion. I got a lovely hand stamped bangle for my daughter and she wears it every day. At first I was worried ordering from them online, since I'm normally not one to do online shopping, but I took a chance and I'm so glad I did. They were very prompt with their notifications and shipment tracking. Phenomenal customer service!

I highly recommend anyone who is looking to buy meaningful jewelry from a company that has a heart to shop with Florence Scovel. FIVE STARS ALL THE WAY!

Thank you Florence Scovel Jewelry

Date of experience: August 11, 2016

Overview

FlorenceScovelJewelry has a rating of 2.7 stars from 572 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlorenceScovelJewelry most frequently mention tracking number, credit card and business days. FlorenceScovelJewelry ranks 11th among Fashion Jewelry sites.

service
42
value
33
shipping
39
returns
16
quality
29