FlorenceScovelJewelry
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FlorenceScovelJewelry

How would you rate FlorenceScovelJewelry?
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GB
1 review
2 helpful votes
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Beautiful
November 21, 2015

I have recently bought 3 iteams from Florence Scovel, and am more than happy with my purchases, I would recommend this site to anyone who's looking for that little something special, that you cannot get on the high Street. Fabulous desings, great customer service, no fuss with deliveries. To sum up fantastic!

Date of experience: November 21, 2015
GB
2 reviews
25 helpful votes
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A friend sent for a cancer bracelet... the description claimed by buying you ou could show ysupported cancer but not a penny goes to any cancer charity, when the bracelet arrived the word Cancer was spelt wrong... what an insult to a cancer sufferer to receive this! Shocking and shameful reported to TS & Cancer research..

Date of experience: July 21, 2015
Iowa
1 review
15 helpful votes
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Stay away. Fraud.
June 2, 2017

I purchase a cable and never received the product. After emailing "them" May Anne, Marnell, Narva, Fran, Mia and Shay, (they don't have a phone apparently) 11 times. They keep apologizing and promise the cable and/or the refund. But still no cable and no refund. Don't waste your time or money with this company. I hear that the product is cheap anyways.
I will do my best on placing reviews all over to WARN anyone else from getting ripped off. Now you are officially warned.

Date of experience: June 2, 2017
Maryland
1 review
7 helpful votes
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I ordered a gold bangle bracelet for a friend of mine on Monday, May 23rd with basic shipping. It has been 3 days since my purchase and nothing has been done besides my UPS label being created. This was done on Tuesday, May 24th. While I don't expect anything overnight, I feel like my package should have been shipped by now. It has been 3 days and no shipment. When I send an email, I get the same message over and over with a 20% coupon code. I will NEVER ever buy from here again and if my product isn't sent soon I will take matters into my own hands and go to the Attorney General for this company's fraud. Had I read the reviews first, I would have ordered this bracelet elsewhere or something similar at least.

Date of experience: May 26, 2016
New York
1 review
0 helpful votes
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I ordered an item from Florence Scovel & paid via Paypal. For some reason PayPal defaulted to an old address. Even though the item was shipped there and showed as delivered, FC did not hesitate to resend my item to the correct address. They shipped it the next day and the overall correspondence and customer service was awesome! Will definitely be shopping from here in the future!

Date of experience: July 17, 2015
Indiana
1 review
4 helpful votes
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Great customer service
January 22, 2016

I ordered an item recently and then had to move. The item was delivered to my old address but the post office didn't forward it to my new address. I contacted the customer service department for FlorenceScovel Jewelry and informed them of my problem. Within a couple of hours they not only responded to my email but they sent me my order to my current address and I was also given a coupon for my next order. I will definitely be a return customer with this company and will recommend them to all my friends. Way to go Florence Scovel Jewelry.

Date of experience: January 22, 2016
New York
1 review
9 helpful votes
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I wish i did this before i placed an $80.00 order for christmas. I placed my order on 12/19. I received my receipt no indication that anything was on backorder. I paid for expedited delivery. I have been corresponding with the company i was given a tracking number which was false. And today i received an email stating it will be 10-15 days before they can fulfill my order, which according to their fake tracking number is on its way to me. There is no contact information for them. I contacted my bank, placed this purchase into dispute. If your reading this... i suggest you do the same...

Date of experience: January 2, 2015
Oklahoma
1 review
8 helpful votes
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Fraud alert!
April 11, 2016

I saw an online ad for a clearance sale, and clicked on it to purchase from Florence Scovel. My card was charged and the shipping label created, but that's where everything stops. I've sent several emails to inquire about the status of my order, but none have ever been returned. There is no phone number for the site, so there isn't any other way to get ahold of them. I'm filing complaints with BBB and my credit card company to try to get my money back, but save yourself the headache and don't make a purchase with this company - ever!

Date of experience: April 11, 2016
Oregon
1 review
2 helpful votes
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I managed to track down an email address and I was basically told, "We are busy. It will ship in 4-5 days." Well, that was 14 days ago. It has been 30 days total.

Although it wasn't an expensive order, money was collected for it and it has been plenty long enough to deliver the order after it was confirmed a month ago.

Date of experience: December 15, 2015
Washington
3 reviews
6 helpful votes
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I order in oct after contacting paypal to dispute that i received nothing they sent part of my order in nov leaving out a ring worth 39.99 they used the tracking from the cheap crap partial shipment they sent to prove to paypal that i received my order so pay pal dropped my dispute. I complained on the better business bureau they did not respond at all to the bbb. They blocked my messages on facebook to stop all discussion and refuse to refund or send my item. Scammers do not order!

Date of experience: December 14, 2014
GB
1 review
5 helpful votes
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Not received my parcel
August 10, 2015

I expect to get something if I payed for it but instead when I email them I keep getting they are looking into it. I thought orders where meant to take 24hrs to be delivered I won't be recommending this site to any of my friends

Date of experience: August 10, 2015
Canada
1 review
3 helpful votes
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The jewelry is very cheap and I do mean cheap... I received a pair of ear rings with a pendant on a chain that was valued at $89.99... I could have bought the exact same thing for $1.00 at the dollar store... I have other Swartszy Crystal and it shines compared to this stuff... this place is a complete rip-off... I returned 2 pkgs in Nov... provided tracking number as requested and it was received November 25th and they still haven't refunded me over 3 weeks later...

Date of experience: December 20, 2014
Arkansas
1 review
1 helpful vote
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Very disatisfied!
December 16, 2015

I placed an order on Nov. 20th. Did not receive item. Was told it was delayed but that I would get it in 4 to 5 business days. STILL HAVE NOT GOTTEN ITEM! Now they are not answering my emails. Am very disatisfied with this company. Will not ever use them again and will tell everyone about their poor service!

Date of experience: December 16, 2015
GB
1 review
9 helpful votes
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Refund
December 12, 2015

Ordered an item that were faulty charged me 3.95 to send asked to return costme almost same again neither of my postage were refunded but it were not an issue on mybehalf therefore i feel i should have been refunded postage as item should have been checked before sending to me also they offered to give a 20 percent discount if i kept? What is the use of that as it were a gift

Date of experience: December 12, 2015
Arizona
1 review
7 helpful votes
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Just like the rest
January 1, 2016

Ordered in November for Christmas, supposedly shipped TWO WEEKS later, finally arrived the DAY AFTER Christmas, and it was the wrong item! It's now 2016, have sent pictures, emails, contacted them at least half a dozen times, posted on their FB page, got ONE response from them asking for a picture as proof, otherwise all emails returned to sender. Sent pic twice, still no order, and no communication. It looks like every now and then someone has a good experience, but your odds are not good. Not worth the aggravation. If there were zero stars, it would be too good.

Date of experience: January 1, 2016
GB
2 reviews
14 helpful votes
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I bought a few items all at once from this company. I paid by PayPal which was taken out of my account ASAP. 10th. I have contacted them numerous amount of times and still not received my items. It is the 20th and they still have not arrived. I wish they would have sent, as 2 of them are for presents the end of this month :(

Date of experience: July 20, 2015
New Mexico
2 reviews
27 helpful votes
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COSTUME jewelry:-/
October 16, 2016

I was deceived by the "original" price of $146 crossed out and assumed that selling price of $16.00 was such a wonderful deal for the fine sterling silver jewelry. And I was SO WRONG! The ring appears to be a cheap alloy silver tone which turned yellow just in 2 days! Also, on their website it says "located in USA", however it appears to be CANADIAN company and of course I can't return it to them, because international shipping will cost me more than the ring itself!

Date of experience: October 16, 2016
Ohio
1 review
2 helpful votes
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Don't order from here
January 10, 2017

Like multiple other reviews I ordered before Christmas, Dec 1 and still no jewelry. I did email them and received responses but don't believe them. First I was told 3-5 days NO, then I was told end of the week NO. Now I am told backorder product and I can chose a different item. I also got the 20 percent off coupons. I will not order from them and will also file with FBI if I don't get a refund

Date of experience: January 10, 2017
GB
1 review
0 helpful votes
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I have now ordered twice form this website & have been very satisfied both times, even my husband commented on how quick the items I ordered arrived, yes, yes, yes I would certainly reccomend, very pleased with the jewellery & service received.

Date of experience: July 17, 2015
California
1 review
2 helpful votes
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Best of the best
November 4, 2015

I love this site, I first saw it on FB & I was hooked. I love all of your jewelry & love the buySAFE Certificate of Guarantee it keeps me coming back to you for all my jewelry. Good quality too. I have told all my friends about this site & how awesome it is. Keep up the good work. Michelle Tisor.

Date of experience: November 4, 2015

Overview

FlorenceScovelJewelry has a rating of 2.7 stars from 572 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlorenceScovelJewelry most frequently mention tracking number, credit card and business days. FlorenceScovelJewelry ranks 11th among Fashion Jewelry sites.

service
42
value
33
shipping
39
returns
16
quality
29