I have recently bought 3 iteams from Florence Scovel, and am more than happy with my purchases, I would recommend this site to anyone who's looking for that little something special, that you cannot get on the high Street. Fabulous desings, great customer service, no fuss with deliveries. To sum up fantastic!
A friend sent for a cancer bracelet... the description claimed by buying you ou could show ysupported cancer but not a penny goes to any cancer charity, when the bracelet arrived the word Cancer was spelt wrong... what an insult to a cancer sufferer to receive this! Shocking and shameful reported to TS & Cancer research..
I purchase a cable and never received the product. After emailing "them" May Anne, Marnell, Narva, Fran, Mia and Shay, (they don't have a phone apparently) 11 times. They keep apologizing and promise the cable and/or the refund. But still no cable and no refund. Don't waste your time or money with this company. I hear that the product is cheap anyways.
I will do my best on placing reviews all over to WARN anyone else from getting ripped off. Now you are officially warned.
I ordered a gold bangle bracelet for a friend of mine on Monday, May 23rd with basic shipping. It has been 3 days since my purchase and nothing has been done besides my UPS label being created. This was done on Tuesday, May 24th. While I don't expect anything overnight, I feel like my package should have been shipped by now. It has been 3 days and no shipment. When I send an email, I get the same message over and over with a 20% coupon code. I will NEVER ever buy from here again and if my product isn't sent soon I will take matters into my own hands and go to the Attorney General for this company's fraud. Had I read the reviews first, I would have ordered this bracelet elsewhere or something similar at least.
I ordered an item from Florence Scovel & paid via Paypal. For some reason PayPal defaulted to an old address. Even though the item was shipped there and showed as delivered, FC did not hesitate to resend my item to the correct address. They shipped it the next day and the overall correspondence and customer service was awesome! Will definitely be shopping from here in the future!
I ordered an item recently and then had to move. The item was delivered to my old address but the post office didn't forward it to my new address. I contacted the customer service department for FlorenceScovel Jewelry and informed them of my problem. Within a couple of hours they not only responded to my email but they sent me my order to my current address and I was also given a coupon for my next order. I will definitely be a return customer with this company and will recommend them to all my friends. Way to go Florence Scovel Jewelry.
I wish i did this before i placed an $80.00 order for christmas. I placed my order on 12/19. I received my receipt no indication that anything was on backorder. I paid for expedited delivery. I have been corresponding with the company i was given a tracking number which was false. And today i received an email stating it will be 10-15 days before they can fulfill my order, which according to their fake tracking number is on its way to me. There is no contact information for them. I contacted my bank, placed this purchase into dispute. If your reading this... i suggest you do the same...
I saw an online ad for a clearance sale, and clicked on it to purchase from Florence Scovel. My card was charged and the shipping label created, but that's where everything stops. I've sent several emails to inquire about the status of my order, but none have ever been returned. There is no phone number for the site, so there isn't any other way to get ahold of them. I'm filing complaints with BBB and my credit card company to try to get my money back, but save yourself the headache and don't make a purchase with this company - ever!
I managed to track down an email address and I was basically told, "We are busy. It will ship in 4-5 days." Well, that was 14 days ago. It has been 30 days total.
Although it wasn't an expensive order, money was collected for it and it has been plenty long enough to deliver the order after it was confirmed a month ago.
I order in oct after contacting paypal to dispute that i received nothing they sent part of my order in nov leaving out a ring worth 39.99 they used the tracking from the cheap crap partial shipment they sent to prove to paypal that i received my order so pay pal dropped my dispute. I complained on the better business bureau they did not respond at all to the bbb. They blocked my messages on facebook to stop all discussion and refuse to refund or send my item. Scammers do not order!
I expect to get something if I payed for it but instead when I email them I keep getting they are looking into it. I thought orders where meant to take 24hrs to be delivered I won't be recommending this site to any of my friends
The jewelry is very cheap and I do mean cheap... I received a pair of ear rings with a pendant on a chain that was valued at $89.99... I could have bought the exact same thing for $1.00 at the dollar store... I have other Swartszy Crystal and it shines compared to this stuff... this place is a complete rip-off... I returned 2 pkgs in Nov... provided tracking number as requested and it was received November 25th and they still haven't refunded me over 3 weeks later...
I placed an order on Nov. 20th. Did not receive item. Was told it was delayed but that I would get it in 4 to 5 business days. STILL HAVE NOT GOTTEN ITEM! Now they are not answering my emails. Am very disatisfied with this company. Will not ever use them again and will tell everyone about their poor service!
Ordered an item that were faulty charged me 3.95 to send asked to return costme almost same again neither of my postage were refunded but it were not an issue on mybehalf therefore i feel i should have been refunded postage as item should have been checked before sending to me also they offered to give a 20 percent discount if i kept? What is the use of that as it were a gift
Ordered in November for Christmas, supposedly shipped TWO WEEKS later, finally arrived the DAY AFTER Christmas, and it was the wrong item! It's now 2016, have sent pictures, emails, contacted them at least half a dozen times, posted on their FB page, got ONE response from them asking for a picture as proof, otherwise all emails returned to sender. Sent pic twice, still no order, and no communication. It looks like every now and then someone has a good experience, but your odds are not good. Not worth the aggravation. If there were zero stars, it would be too good.
I bought a few items all at once from this company. I paid by PayPal which was taken out of my account ASAP. 10th. I have contacted them numerous amount of times and still not received my items. It is the 20th and they still have not arrived. I wish they would have sent, as 2 of them are for presents the end of this month :(
I was deceived by the "original" price of $146 crossed out and assumed that selling price of $16.00 was such a wonderful deal for the fine sterling silver jewelry. And I was SO WRONG! The ring appears to be a cheap alloy silver tone which turned yellow just in 2 days! Also, on their website it says "located in USA", however it appears to be CANADIAN company and of course I can't return it to them, because international shipping will cost me more than the ring itself!
Like multiple other reviews I ordered before Christmas, Dec 1 and still no jewelry. I did email them and received responses but don't believe them. First I was told 3-5 days NO, then I was told end of the week NO. Now I am told backorder product and I can chose a different item. I also got the 20 percent off coupons. I will not order from them and will also file with FBI if I don't get a refund
I have now ordered twice form this website & have been very satisfied both times, even my husband commented on how quick the items I ordered arrived, yes, yes, yes I would certainly reccomend, very pleased with the jewellery & service received.
I love this site, I first saw it on FB & I was hooked. I love all of your jewelry & love the buySAFE Certificate of Guarantee it keeps me coming back to you for all my jewelry. Good quality too. I have told all my friends about this site & how awesome it is. Keep up the good work. Michelle Tisor.
Answer: I suggest you cancel your order and immediately (like right now) apply for a refund from PayPal or your credit card company. This is another way this scam of a company tries to hang on to your money without sending any of their junk jewelry to you.
Answer: It took almost 2 weeks for me and I received a discount voucher for the long wait. I had hardly any response to 3 chase emails. The website/Facebook page makes you feel it's a homely company making fairly good quality goods but in fact it's all made in China and you are truly getting what you pay for as nothing I bought was expensive. I doubt I'll use them again but ok for trinkets.
Answer: It did take a little time, but like Patricia C. Said... once you get it you realize that you just bought a cheap chinese peace of jewelry... the photographer did a great job making it look better than what it really is... lesson learned... lol
Answer: AVOID FLORENCE SCOVEL JEWELRY AT ALL COSTS THEY ARE NOT TO BE TRUSTED Just found out that FLORENCE SCOVEL JEWELRY has refunded the cost of the sterling silver bracelet (stainless steel) Via paypal minus the postage costs, no contact with me or message, will never deal with this company again Trading standards will be alerted to the attempted con! THEY ARE STILL ADVERTISING THIS as a sterling silver bracelet but it is stainless steel, they have blocked any me from any further lines of communication AVOID FLORENCE SCOVEL JEWELRY AT ALL COSTS THEY ARE NOT TO BE TRUSTED
Answer: Scovel is not worth the aggravation.
Answer: There is no phone number you can only reach them by email. info@florencescovel.com This company sells junk. Everything breaks and all they will do is offer to replace it.
Answer: As most of the rubbish they sell is made in China and comes in a plastic wrapper, I would say no. In addition, they have one of the worst customer service on the planet and if you have a problem they will not deal with it for months. Avoid these people like the plague and go to a proper jewellers that will give you value for money and the genuine article that the recipient will not be disappointed with
Answer: Return it
Answer: Don't expect to receive your order. Its a total scam, sorry but i hope you used Paypal
Answer: Look elsewhere for what you want unless you are a gambler. The either don't get the merchandise, it's junk or if you are lucky you get it and it is decent. I would shop some where else.
FlorenceScovelJewelry has a rating of 2.7 stars from 572 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlorenceScovelJewelry most frequently mention tracking number, credit card and business days. FlorenceScovelJewelry ranks 11th among Fashion Jewelry sites.