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flipkart.com
India
1 review
0 helpful votes
Follow Abhishek B.
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So late delivery service
September 24, 2020

The service is worst... harras customer. Delivery is so late. Can not resolved the solution. Dont buy any product this app

Date of experience: September 24, 2020
India
1 review
0 helpful votes
Follow payna K.
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My order ID of Purchase is OD**************.
I bought a new phone from Flipkart on (22 Jan 2020) and as per their technician said I get refurnised phone in the name of their GREAT INDIA SALE. For me my new phone is not working. And after raising complaint for their defective phone. For 10-12 days they say wait we will solve your problem, and keep tell their trouble shooting steps for 2 days. When I tell problem is still same. Then said our technician will visit and check, after 2 time technician visit I still facing the touch issue in my phone but they say it's working fine as per our technician feedback. And the technician said I can't do anything you got solution from flipkart. And flipkart said if technician approve then we do something. They people want to put things on others head. Not want to do anything their own. And after 15 days (5. Feb. 2020) one executive call me and said Visit service center and if they provide DOA we will provide you replacement. If that was the solution then why don't this silly peoples tell me on the first day. I waited for 12-13 days to hear this nonsense after paying them money to get a faulty phone. According to my experience, Flipkart is the cheapest company I know of who manipulates their customers. You people never care about your customers. Very poor customer care, they have no manners and are very rude. Always said that we are here to help you, but you just keep irritating and manipulate the customer. Does not routinely take the same corrective action. I would suggest to all my known people to never buy a single thing from Flipkart as it is a very bad online fake service provider.

Date of experience: February 6, 2020
India
1 review
0 helpful votes
Follow Abhay P.
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Very Poor Service takes too much time to deliver and product which was delivered tht was damaged Unsatisfied

Date of experience: April 5, 2022
AE
1 review
0 helpful votes
Follow Zehrabai S.
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Ticket refund is not refunded
September 16, 2022

Even after continuous reminders no refund recvd.
Dear Team
With reference to below attached mail I had cancelled my ticket for Zehrabai but till date have not rcvd the balance refunded amount which Indigo said they have transferred it to you as we purchased the ticket through flipkart.
I am seding ypu the refund conformation received from Indigo
Track Refund StatusCheck another refund status
PNR/Booking Reference
CK6Z5C Cancelled
Payment Status
Complete
Total Refund Amount
INR 2,538 Complete
Refund Summary
Refund amount will be credited to original payment method

Date of experience: September 16, 2022
India
1 review
0 helpful votes
Follow Venkat G.
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I ordered vegetable fruit nut onion cutter on this month 06th oct 2021, I got delivery on 15thoc 2021 it's not working, 16thoct 2021 I Return back vegetable cutter still I haven't got any call forn flipcart, I received messy from flipcart my return got cancelled how it's Happy I don't no, this is my mobile number *******687
My or I'd OD**************

Date of experience: October 30, 2021
India
1 review
0 helpful votes
Follow Neetu N.
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Dissatisfied
July 9, 2022

Very bed service no refund policy many time shopping for filipkart but refund time always issue by customer care team

Date of experience: July 9, 2022
India
1 review
0 helpful votes
Follow uday k.
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Poor return policy
February 16, 2021

Return is accepted but not picking up by delivery boy soo poor return policy amozon is far better than flipcart

Date of experience: February 16, 2021
India
3 reviews
0 helpful votes
Follow Sumoy P.
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Very good platform
May 15, 2019

It's a very good online portal. Customer care response and timelines is very good. I refer all to purchase here.

Date of experience: May 15, 2019
India
1 review
0 helpful votes
Follow Siddharth D.
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Flipkart cheats its customer. First they gave me a faulty TV in exchange for my Television (good and running) and now when the TV which was installed 2 days back has been found to be faulty, they are offering me a gift card of 1000 from Flipkart in place of my old tv... I mean seriously. Flipkart team do you take drugs?

I want my Sony Bravio TV back in original condition. You are trying to give me 1000 INR gift coupon for my TV... seriously? Stop fooling customers. Your cheating will not work this time. I will go to any extent if needed. If you dont have any quality check on the products that you sell, better sell it to AMAZON or likes and go HOME.

You offer me a 3 years warranty of 1450 INR through JEEVS Bangalore and that too is fraud as when I checked the website for repair, it shows it doesnot offer repair as a service, only installation. How many time can you do FRAUD. I hope you undestand the law of the land and you can be penalized for this ruckus that you have created.

Stop being a FRAUDKART

Date of experience: July 1, 2020
India
1 review
0 helpful votes
Follow Uday S.
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Signature blanket order kiya wrong item delivered hua after replacement accept kiya but aaj replacement me blanket aaya hi nahi usme bedsheet nikla flikart very bad shopping app

Date of experience: December 14, 2022
GB
1 review
0 helpful votes
Follow Harry G.
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Pathetic customer service
November 25, 2020

They dupe customer and don't have an iota of customer service - delaying timelines at every instance and not keeping their word to the customer.

Date of experience: November 25, 2020
India
2 reviews
2 helpful votes
Follow Achudhan P.
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As we doing Trading Business This Flipkart Website really helps us in many ways. Love You Flipkart...

Date of experience: February 13, 2016
India
2 reviews
5 helpful votes
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Satisfactory products
September 18, 2017

I have ordered many product from Flipkart and didnt find any issue. They have nice return and refund policy

Date of experience: September 17, 2017
India
1 review
0 helpful votes
Follow Astha Y.
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Its the worst experience i have ever because every i get the late delivery and unresolved soln for this

Date of experience: December 8, 2021
India
1 review
0 helpful votes
Follow RENUKA S.
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This was my worst experience with flipkart I have ordered Phillips juicer 1863/20 (ID- OD**************) with pre payment, Flipkart promise to delivered on 12/12/18 but then message it will delivered on 10/12/18, but refuse then promise to delivered on 11/12/18 again the delivery boy refuse to give then promise to delivered on 12/12/18 again refuse, The delivery boy say no to come on my address direct, I complaint for this issue atleast 5-6 times to flipkart customer care but no proper action was taken, And they promise to delivered on 13th then 14th then 15th and then they cancelled it without my permission because their delivery boy was not delivered my ordered, This is very very bad, Never ever want to shop with flipkart again also advice to all not to shop with this site, I don't know why i need to give even single star to this shopping website just the worst shopping site.

Date of experience: December 23, 2018
India
1 review
0 helpful votes
Follow Ranjeah S.
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Support
April 11, 2022

Get online service india Flipkart Customer Care support any time customer care support
74,, 84,, 90,, 54,, 69

Date of experience: April 11, 2022
India
1 review
0 helpful votes
Follow Deepak B.
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Recently I bought a pair of Lee Cooper shoes and on opening the box I found them to be a size smaller. I at once made a return request but return was denied because price tag was missing. Lei me tell there was no price tag in the box or attached to the shoe when I opened the box! There was only a price and product info sticker on side of the box. I spoke to four employees of Flipkart but they made me feel like I was lying about the price tag not being there.
When I was invited to review the product and wrote my review, Flipkart did not publish it, can you believe it! They don't give a damn for the customer. Following is my review on Flipkart which they did not publish online.

''Got the product on time but it was a size smaller, guess should have ordered a size bigger for this particular model!
Put in a request for return, courier boy turned in and said he can't take the shoes back because the price tag is missing. I explained to him that the price tag was not there in the first place. It only had the brand tag and genuine leather logo in a plastic string on the shoe. He asked me to raise a complaint with Flipkart.

I called Flipkart and told them I want to return my shoes. I was told the price tag has to be there and it was there in the box and checked by Packers before shipping. I replied I did not find any price tag in the box but there is a sticker with price, model, size and bar code on side of the shoe box. But the cs rep declined to return it and the matter was escalated to a team'.
During the next few days got 3 calls from the team and they said the same thing.

I understand the policy that price tag has to be there, but couldn't the seller have made a mistake and missed packing the price tag with the shoe? I got the feeling that Flipkart meant to say I am lying, that the price tag was there as stated by the seller! Ridiculous, probably the seller wants to clear inventory and comes up with such excuses to not return the product. Seller probably has a policy of once out never in! Lol

Looks like Flipkart has grown so big that it no longer cares for customer satisfaction. My money is down the drain and Flipkart lost a customer.
Thank you for reading,
Deepak''

Date of experience: March 11, 2020
India
1 review
0 helpful votes
Follow neelam k.
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Fraud company
August 23, 2022

Plz don't buy anything through flipkart.
My money not refunded from 2 month. Plz don't do any mistake

Date of experience: August 23, 2022
India
1 review
0 helpful votes
Follow Ruchi S.
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, I odered one product 2 times only one I received. And they delivered some other prduct, taken pay on delivery too

Date of experience: June 28, 2022
India
5 reviews
5 helpful votes
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Wow
March 21, 2017

This website is the domain for shopping, i got every order perfectly and my trusted weebie is flipkart for online shopping

Date of experience: March 21, 2017

Overview

Flipkart has a rating of 1.6 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flipkart most frequently mention customer care, delivery date and return policy. Flipkart ranks 591st among Marketplace sites.

service
414
value
396
shipping
393
returns
382
quality
377
+484