• Flighthub

Flighthub

Overview

Flighthub has a rating of 2.2 stars from 5,043 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Flighthub most frequently mention customer service, credit card, and cancellation fee problems. Flighthub ranks 250th among Plane Tickets sites.

  • Service
    651
  • Value
    611
  • Shipping
    244
  • Returns
    501
  • Quality
    552

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 1%
Positive
1
Neutral
1
Negative
94
151
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What reviewers want you to know

Positive highlights

  • I checked some flight booking sites but Flighthub was clearly and easy to look and booking process was simple and fast.
  • Great overall experience with nice airline flight options and very reasonable pricing!

Critical highlights

  • Airline cancelled fight and flight hub wants to charge $900 for something I didn't cancel.
  • I do not recommend using FlightHub due to their very poor aftersale customer service.
How would you rate Flighthub?
Top Positive Review

“Easy to navigate”

Neil R.
10/4/20

Easy to navigate. Are usually dislike these sites because it's hard to change your dates and move back-and-forth without starting all over again from different cities. This one was very easy. And I double check the price is against other sites and it was as cheap or cheaper than any of them.

Top Critical Review

“Don't use this service”

Amada M.
1/30/24

Book directly with the airline, that way if your flight is canceled you get all of your money back. FlightHub is refusing to refund me my seat selection fee for seats that are no longer available to me. I called Delta and they said they did not charge a fee for selecting seats, so the fee is strictly FlightHub. Such a scam, don't use this service.

Reviews (5,043)

Rating

Timeframe

Other

Reviews that mention popular keywords

flight hub (785) customer service (738) credit card (226) air canada (86) return flight (86) booking process (56) flight options (48) book flights (174) flight times (56) booking flights (174)
Thumbnail of user neilr147
2 reviews
0 helpful votes
October 4th, 2020
Verified purchase

Easy to navigate. Are usually dislike these sites because it's hard to change your dates and move back-and-forth without starting all over again from different cities. This one was very easy. And I double check the price is against other sites and it was as cheap or cheaper than any of them.

Thumbnail of user tarah137
1 review
0 helpful votes
January 28th, 2020
Verified purchase

Flighthub ensured the best possible flight pricing as well as many options. Enjoyed my experience on this site!

Thumbnail of user dorap31
1 review
0 helpful votes
February 25th, 2020
Verified purchase

I honestly love flighthub, because I can quickly do a search and find the best deal. I usually do searches in a few other places as well, and am consistently happy with the prices Flight hub has. I haven't ever needed customer service, so I can't speak to that, but I love flight hub! Thanks for your work.

Thumbnail of user williaml2620
3 reviews
0 helpful votes
March 5th, 2023
Verified purchase

I been using Flighthub for most of my flights. I now realize that they aren't trustworthy esp in my latest booking. They cannot refund me even my reasons are valid. I will never use their service till further notice or probably ban for 10 years and I don't care.

Thumbnail of user lovlyna
1 review
0 helpful votes
March 16th, 2020
Verified purchase

I've been planning a trip to Japan for the longest time, but always found flight cost to be my major hurdle. I always used Expedia and cheapoair to book my flights. However, after using Skyscanner, I happened across FlightHub. It had the best price for my flight because everything else was $100+ extra. Now I am excited for my dream trip.

Thumbnail of user suzannel153
1 review
0 helpful votes
January 19th, 2020
Verified purchase

Have been watching prices for a month now. The email reminders and updates are SO helpful. Great prices and very easy booking process.

Thumbnail of user meerimm
1 review
0 helpful votes
August 22nd, 2020
Verified purchase

Amazing price! Found the same flights same itinerary etc with high price on other websites. This one is the best, very easy to use, ill be using flighthub for my flights since now. Gotta travel between central Asia and USA a lot.

Thumbnail of user jackd1000
1 review
0 helpful votes
November 13th, 2022
Verified purchase

You can always find the best deal on their website and their customer Sevice is always available to help you if needed.
I ran into a situation when I missed my flight and had t find another one on the same day. Tried a few famous booking agents and all I could find were the highly priced tickets. Fortunately I found a very good deal on Flighthub website and got confirmation from the agents quickly, within no longer than 2 minutes.

Thumbnail of user briannat45
1 review
0 helpful votes
August 3rd, 2020
Verified purchase

Very easy to book with! I love how they have all of the lowest fares at the top guaranteeing you get the best prices!

Thumbnail of user sabrinas143
1 review
0 helpful votes
February 27th, 2020
Verified purchase

It was easy to find a book a cheap flight for my first time EVER! Can't wait to see sis in Cali. Thanks flighthub!

Thumbnail of user matthews926
1 review
0 helpful votes
February 24th, 2020
Verified purchase

I needed a one-way ticket from eastern Canada to Japan, and didn't have much money. I hate long layovers and multi-day flights. But these guys found me a 24-hour trip with less than four hours of total layovers, when everywhere else was showing me at least 30 hours for the same price.

Thumbnail of user susanas24
1 review
0 helpful votes
July 7th, 2020
Verified purchase

Overall the booking through FlightHub was very easy and practical to use! Would give it a 10/10 all the time in my opinion!

Thumbnail of user newtong10
1 review
0 helpful votes
July 28th, 2020
Verified purchase

Price was on key, with other vendors although less one dollar. But it was smooth and not too much adds in my face

Thumbnail of user vanessal174
1 review
0 helpful votes
August 1st, 2020
Verified purchase

Overall good experience for searching the best rates.
I occasionally have a hard time with putting in the dates it seems to freeze.

Thumbnail of user joshuam547
1 review
0 helpful votes
June 12th, 2020
Verified purchase

As a military man I'm constantly flying to my next duty station or taking vacation see my family flight hub makes it so easy and cheap to do those things and for that I can't thank them enough they really are for the people!

Thumbnail of user adrienneg37
1 review
1 helpful vote
June 30th, 2020
Verified purchase

Flight Hub was actually recommended to me by an old friend who's been an international flight attendant for 25 years. They send me updates & special price-drop-days... and the prices actually ARE what you pay. Of course, I don't like the dings on seat assignments & a million add-on solicitations, but for a quick flight to anywhere, it's a literal click away.

Thumbnail of user brandij35
1 review
0 helpful votes
July 6th, 2020
Verified purchase

Very convenient and helpful I would strongly suggest this to any of my family and friends who are looking for affordable traveling

Thumbnail of user tanyaa64
1 review
0 helpful votes
January 14th, 2020
Verified purchase

Flight hub offered the best price-flight time combination out of all the search engines I tried. For our upcoming trip, we have only one lay-over each way with reasonable wait times. The process was quick and they confirmed the booking immediately.

Thumbnail of user christines573
1 review
0 helpful votes
January 27th, 2020
Verified purchase

Easy site to work with. Confident that I got a great selection and deal.
Swift and seamless.

Thumbnail of user tyliap
1 review
0 helpful votes
June 19th, 2020
Verified purchase

Just now starting to fly and I was looked for cheap, but good... came across this app it was perfect!

Thumbnail of user mell191
2 reviews
1 helpful vote
October 6th, 2020
Verified purchase

I've never not used flighthub to book a trip. It's so easy to search multiple airlines and get the best results.

Thumbnail of user nadias99
1 review
0 helpful votes
March 10th, 2020
Verified purchase

It was a seamless process in booking the connection for this ticket for my husband and I!
Thank you flighthub

Thumbnail of user bradleyb153
2 reviews
0 helpful votes
January 18th, 2020
Verified purchase

I don't know how they do it, but Flighthub consistently has flight prices cheaper than all sites, including the airline website. It's my go-to for booking flights.

Thumbnail of user coreyb135
1 review
0 helpful votes
March 12th, 2020
Verified purchase

Your site was easy to maneuver. The prices were very reasonable! You saved us over $100 rather than the other sites! We thank you from the bottom of our hearts because this year has not been great to us as far as medically, financially. We are going to use this opportunity to see family at Christmas! Again we thank you for your service!

Thumbnail of user emilyr421
1 review
0 helpful votes
January 15th, 2020
Verified purchase

I am always able to find cheap flights in here with good airlines. It is very user friendly and lets you freely explore all the options before making your choice.

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From the business

Cheap Flights is what FlightHub.com is all about. Save big on airfare, airline tickets and hotels. A great way to get cheap deals.

Company Representative

Thumbnail of user markk83
Sarah C.
Customer Experience Specialist
Typically does not respond to reviews

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