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    FlightGuru UK

Corporate Values

Overview

FlightGuru UK has a consumer rating of 1 star from 1 review indicating that most consumers are generally dissatisfied with their purchases. FlightGuru UK also ranks 128th among Plane Tickets sites. The most common issues with FlightGuru UK are around returns, which are more complicated than expected by some customers.

How would you rate FlightGuru UK?
Top Critical Review

“Paid in full for 2 adult return flights to Chicago,...”

Dawn B.
11/3/14

Paid in full for 2 adult return flights to Chicago, with a one way internal flight from chicago to New Orleans. Waited 2 weeks no tickets, not very much contact at all, then a call to advice me that the one way flight could not be taken as I would not have their credit card, that they used to pay for the flights and without it I could not get on the flight. Told them to change it to a comapny that I could get on then, and where the credit card used to pay was not an issue. Nearly 4 weeks later, no tickets, and UNITED Airways know nothing of us, there are no reservations in our name. Trying to get a full refund but it is like pulling teeth and in the meantime the flights are going up in price daily.

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Reviews (1)

Rating

Timeframe

Other

dawnb20
1 review
1 helpful vote
November 3rd, 2014
Paid in full for 2 adult return flights to Chicago, with a one way internal flight from chicago to New Orleans. Waited 2 weeks no tickets, not very much contact at all, then a call to advice me that the one way flight could not be taken as I would not have their credit card, that they used to pay for the flights and without it I could not get on the flight. Told them to change it to a comapny that I could get on then, and where the credit card used to pay was not an issue. Nearly 4 weeks later, no tickets, and UNITED Airways know nothing of us, there are no reservations in our name. Trying to get a full refund but it is like pulling teeth and in the meantime the flights are going up in price daily.

Q&A (0)

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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