Flight Club

Received my trainers and first thing I noticed was the box was taped up so heavily damaged which I wasn't notified of. I then noticed some loose stitching and finally a fault on the front of the trainer where the sole is attached. I emailed them stating this and received a response asking me to send images including that of them with the flight club tags… well they never arrived with said tags? I sent all images and then they continued to ignore all emails from me, I'm now in the process of taking this up with my bank for some form of reverse of my payment if they're not willing to sort the issue out. Shop elsewhere it really isn't worth it with them they're service is the worst!

Ordered a pair of Jordan's steels and soon as I put them on an took couple of steps the whole sole in the front came off smh almost $500.00 spent and their refund policy is non existent I will never order from here and I will make sure everyone I know will never order from them either

I ordered a pair of sneakers from flight club that were supposed to be next day air so i would have them to wear with my girlfriend for her birthday it took over a month for them to send the sneakers to me and the sneakers were over priced i could have got them in store for less if i wanted to travel all the way to queens

I ordered a pair of Jordan Mids a week and a half ago, and was told my shoes would arrive today. UPS notified me that my shoes were delivered earlier, however there was no package anywhere on my property. This could be a UPS issue rather than Flight Club, but I have been unable to contact either company to figure out what has happened to my order. I have seen many reviews stating they recieved fake shoes, but I have gotten no shoes at all. Don't order from this website, find another like StockX or Goat.

I order a pair of Jordan 12 retro on 7/20, according to their site it would take 7 to 9 business days to receive my order. 7/25 comes and my order status is still saying processing, no tracking info or anything.
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I opened a ticket to get the status, a day later Diego C. Reaches out, tells me nothing to be concerned with they received my order at their warehouse itll take 2-3 days to verify and theyll send them out.
Another week goes by still says pending, I attempted to email Diego C, no response so I opened another ticket. 3 days goes by still says pending, On 8/2 I get an email from Vicky Chen saying shell check with the warehouse support and get back to quickly, today is 8/4, my order still says pending, still no tracking info and obviously me and Vickys definition of quick is couldnt be any different, people save yourself the headache and sinking feeling, dont buy shoes from Flight Club!

First time ordering from FlightClub, it took 4 days to get a tracking. I tracked my package and it showed the seller is Goat.com and it's being shipped from China which I thought was suspicious. I received my package 8 days from the time I ordered. The packaging looks good the shoe looks good. But when I inspect it the sneaker is a total fake the material is cheaply made the inside sole, the sock lining and the shoe lace was cheap and sticky, and the shoe smells like rubber. The box looks fake, the sticker on it the tags on the sneaker. I also noticed it didn't have the retail price on the box. The sneaker did what it's intended to do which was change color. I am really disappointed this is the last time I'll ever order from FlightClub, their sneakers are just good looking replicas they are fake and are not authentic.

My 12-year-old son purchased a pair of shoes from Flight Club company. They sent him the wrong size from what he ordered. His mother helped him to go through an elaborate process to return the shoes. However, Flight Club returned the shoes to us again, stating that we returned the shoes in a used condition. My son is a 12-year-old boy and they sent him a pair of shoes to fit a toddler. He certainly hasn't worn the shoe. We returned the same used shoes they sent to us back to them. So apparently, they sent us used shoes in the wrong size. And refused to take it back.

I was at the New York City establishment recently and I bought a pair of yeezy zebra v2s for 604$. After that I walked around a bit more and then went home granted I live in Tennessee. I didn't fool with the shoes Bc I didn't want to get them dirty. When I got home I looked in the box and had 2 left shoes I've tried contacting them via Email and phone they have no working phone number and I haven't got a response via email. If you are thinking about purchasing from this company don't they are $#*! along with their terrible customer service

I ordered a pair of Jordan 1's for my daughter. Got them with no problem. Super fast, great condition. That was in September. I recently ordered 2 pairs of sneakers Jordan 1's and Yeezy's. Received the Jordan 1's with out a problem... Still waiting for Yeezy. I received an email that they were shipped out however the tracking number they provided only says a label was created with Fedex, never picked up from courier. I've been emailing them and yes they have been contacting me back however with some bull about an investigation with the courier. What investigation? Fedex never was in possession of this package. It only shows a label was created via Fedex.com. It was never scanned for pick up... I am beginning to think I am out $330 bucks. To be continued I guess..

I wish I had seen this page before I purchased the fake shoes from their online store.
Please don't buy from this fake Chinese seller unless you are buying from their physical stores, if you buy online the shoes will be coming from Hong Kong by DHL and are counterfeit, they don't accept returns.
How come Affirm associates with them?

You can't call the store that's the first strike and can't email them that's the second strike and there authentication process takes to long it's really says in a faq it can take up to 30 days that's bad no good

We purchased online from Flight Club Germany site but the shoes came from Malaysia so we need to pay an additional €50 tax. After worn 3x for indoor 1 hour basketball practice the padding of one shoe spontaneously "ripped off". I complained and they told me it is part of wear and tear. For 3x? Wear and tear? And they also claimed that it has something to do on how the shoes are worn. How can an ordinary shoes be worn? Upside down? Every normal individual knows how to wear rubber shoes. I even compared that shoes from the shoes that we purchased from NIKE ONLINE which were bought months ago and been worn several times outdoor but have not been damaged like the shoes we purchased from Flight Club. We have the feeling that we were scammed by giving us an old stock or Class A fake shoes. Well, life is a karma.

I have been trying to get my 400$ air Jordans from flight club/ GOAT they are keeping my shoes in "storage" I can't seem to change my address or find my order in their app. This company is complete $#*! it looks like I just lost 400$

This is review is specifically for Flightclub.com. If I could give them ZERO stars that would have definitely been my rating. Ordered sneaker and received COUNTERFEIT that's right, counterfeit sneakers that they refused to take back and their response? Manufacturing defects. So many noticeable defects and not once they even offered to see for themselves. Filed a BBB and received the same response. Overall, if you plan to purchase from them just be prepared to loose your hard earned money on counterfeits.