Flight Club

Worst customer service EVER! First of all, you can't call them, only email. And the emails you get are "stock emails" that don't help. Takes days/weeks to get an answer. DHL lost our shoes, and Fight Club will not refund my money or send a new pair of shoes. BUYER BEWARE! Will be reporting to BBB.

I ordered a pair of jordans for my boyfriend and one of the shoes was all creased and wrinkled. It was all bent in where the shoe creased as if someone had been wearing them for years. They were over $500 and what's worse is that I couldn't even return them. I wouldn't recommend anyone to shop here. Ever! If i could choose no stars I would but it wouldn't let me so I had to give it one star but it doesn't even deserve that!

If just ordered some regular Nikes on this website. 100.00 shoes and waited 7-9 days before I asked where my shoes were and this was response.

Since most items come to us for authentication first, it typically takes 7-9 business days (M-F) for orders to get to our domestic customers. That's approximately 3-4 days for your seller to ship to our warehouse, 1-2 days for authentication, and 3-4 days to ship to you.

Now, I'm not complaining about how long it takes. I'm pissed about 0 communication on their website about how long it's going to take to get you your shoes. They don't even explain this on your order confirmation email! I got this nugget of information from them after I wanted to know when I was getting my shoes. If you want your shoes before you forget you even ordered shoes than by all means order from flight club!

Took forever to get shoes because there selling shoes they don't have in store. Saying they have a company in Japan n Tokyo so I had to wait for shies to come from there. So order took forever to get to me.

I ordered my autistic son a pair of raging bull 5s paid $260 for them. Never received my shoes, I sent several emails only for them to tell me to send a copy of my ID to file a report with their insurance. They don't even have a phone number where you can speak to a live person. Everything is done via email. After reading the horror stories (bad reviews) there is no way I would ever in my life send them my ID. I will be filing a complaint with BBB, FTC, and CPMB to get my money back. If that doesn't work, I'll see them in small claims court..

So there's a fake fight club website out there that's getting people bad…. If your shipment says anything from overseas like Hong Kong or China I would call your credit card or bank immediately and try to cancel …. If your shipment isn't coming FedEx from New York or California you probably got scammed

I ordered a pair of sneakers for my son for $350 last Christmas for my son. The authenticity of the sneakers are questionable because I ordered a half size larger and they were still too small. I requested a refund or exchange and I was encouraged to sell them back using their platform. I did and the sneakers could not be sold. I was told that being that the sneakers were on their site for months a no one purchased them I had to pay a fee for them to continue to hold them or pay for them to ship them back. I paid for shipping and to date I have not received the sneakers. I've waited for months for them to send them back and I requested a refund several times. It's been almost a year since the day I purchased the sneakers from their platform and all I've received is excuses and no compensation. I will never use them again and will encourage everyone I know to do the same.

No flight club shoe tag no price tag on shoe box different dates for each shoe on inside tag imperfections on shoe itself. One shoe has a February - June date and one has a may- July. Major imperfection of material alignment near laces these are fakes.

My 16 yr old used his own money to buy these shoes and now the soles are coming apart. It's a shame they sale junk … I tried to warn him before he spent all that money, because I read all the negative reviews but no he trusted the company instead of the reviews, a gullible teenager. This company needs to STOP selling shoes or STOP getting junk … $127 wasted!

I recently just bought two pairs of Yzy Foam Runners from flight club thinking that they were going to ship them out from one of the major stores in New York, Los Angeles but apparently they are just authorized to receive shoes from sellers to authenticate. & the pairs i received came from $#*!ing Hong Kong. Smh, like why don't you guys be a little bit more transparent here … so anyways the size labels are different all in $#*!ing Chinese lettering, Chinese logos all over the box. I'm not sure why they wouldn't inform me that they are from a warehouse overseas it just makes me feel like they are trying to get over personally.

This is a scam company, my shoes were suppose to be brand new! My shoes had scuff marks on the outside of the shoe, there was dead skin on the inside of the shoes from someone trying them on with out a sock. The inside of the shoe had small sock balls stuck to the inside side part. Sooooo nasty, I contacted the company Feb. 19,2021 and still no update on refunding me back my money! This is a waste of time and good hard earned money!

Their customer service sucks they messed ovsr my order and fault me because of it they wouldn't refund me my money. The shoe had a defect and they told me to get it or wait 3 more weeks to get another I wanted a refund then I told them I was moving and he said call the post office to change come to find out they can't only them

On Sunday feb 13th at 8pm pacific time, i ordered a pair of sneakers from Flight Club online. I read the reviews online after ordering and got concerned about my order- I emailed the company and they responded back every time quickly with the emails. They reassured me my shipment will be perfect when i received it- I just received my shoes today, Feb 18th. They are brand new shoes, and authentic. It only took 5 days from the date I ordered it to get to me- So never believe some reviews you see- there is nothing wrong with the shoes or company- Five star service- will recommend to others

I purchased a pair of 8 1/2 Nike Vapormax Pro from here and when I received it, the size was not correct. I have the same shoe in the same size which is how I know the sizing on this pair was incorrect. I wanted to return it and they would not accept my return. I understand they have a no return policy as a consignment shop, but they also have a responsibility to their customers to check the products before selling them.

I purchased Jordan 1s for my son for his Birthday. The shoes arrived and when initially looked at them, they looked and felt FAKE! He tried them on, and they were literally 2 sizes too big. We contacted customer support, and they would not return or exchange. Upon further inspection of the shoe, the letter J was missing from the back of both shoes. They told me to sell them back to them and this was the only way they could help me. I paid $250.00. DO NOT BUY FROM THIS! SCAM! FAKE! SHOES!

Buy a gray jordan 11Grey they are fake replicas they come from hong kong china and pay $235.00 Size 4y this is a robbery since there is no return or exchange but I will go to court if I have to go for thieves do not buy anything in Flight Club because they will lose their money I have to report this as fraud with my bank and the court

Was sent the wrong color and cannot get a response to my request for a refund or exchange. BEWARE, they do say that they DO NOT allow returns, however they allege that they will if you receive the wrong item, which is proving to be a problem. Do not buy from them.

I ordered Nike VAPORMAX Flynit 3. Ran small.
I'm. A size 8.5 women and these shoes feel.ans look small like a. 7.5

I called to return and was told that shoes needed to be have a tag attached and it didn't. Have it so I had to keep Shoes

I do not recommend buying here I spent $160
+ and have non-use