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How would you rate Flight Club?
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Illinois
1 review
1 helpful vote
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They rip you off
March 25, 2025

They are crooks. They sale you crap that falls apart the moment you put them on and give no refund. PLEASE DO NOT BUY ANYTHING FORM THEM

Products used:

Shoes

Date of experience: March 25, 2025
Idaho
1 review
1 helpful vote
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Scammers
December 8, 2024

Scam site. Have not received my order.cant get a refund. Got an email saying they were replacing my order with a different pair of shoes. They gave me a 10 dollar refund because I pointed out the shoes and used and one is a completey different color. Still not shoes. Now they want me to fill out more forms and pay extra for shipping on top of the money I already paid to receive nothing

Date of experience: November 28, 2024
Illinois
2 reviews
1 helpful vote
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I placed an order *******.I Never received my OG Black cement Jordans. I contacted so called Customer service. I reqstd proof of delivery. They sent me a grainy picture of a box in a yard. No signature, no picture of shoes in on my front t stoop/stairs. I was told complete Affidavit and make police report. Which I did both. I then was told my claim was not approved. So basically I gave them my money and I get nothing I. Return not a credit no replacement no refund! Nothing! DO NOT ORDER FROM FLIGHT CLUB. I been a customer for years and I get nothing! I wrote back several emails requesting escalation and they don't Respond.G.SOUCHET

Date of experience: November 22, 2024
Virginia
1 review
1 helpful vote
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Cancelled order
September 13, 2024

This is the worst site ever. My husband's birthday is coming up and I wanted to get him some Jordan's that he likes. I placed the order and made my payment with the excitement of how surprised he would be, just to get an email a few days later saying that my order was cancelled with no reason why. I used the last that I had to get them so I can't try to order him any other shoes because I'm still waiting for my refund. I will never use this site again. Such a disappointment!

Date of experience: September 13, 2024
North Carolina
1 review
0 helpful votes
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Terrible
March 22, 2024

I ordered a pair of sneakers 10 days ago for Easter. There is no tracking information from them. I don't know where the shoes are or if I'll ever get them. Wish I read the reviews first. Will never order from them again. Can't reach anyone at customer service

Date of experience: March 22, 2024
Colorado
2 reviews
1 helpful vote
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Used shoes arrived in horrible condition
March 7, 2024

When I bought used shoes from other places, they were in very good condition. These are dirty, rocks in the bottom, and the color looks like somebody blew smoke all over them for a year. Absolutely disgusted and will never buy shoes from them again, as I have in the past.

Date of experience: March 7, 2024
Texas
1 review
0 helpful votes
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Nonrefundable Tennis
August 6, 2024

I ordered some Nike Airmax 90 size 7 from Flightclub.com and when they came in I tryed the tennis on, they were too small.So I emailed them to return and they informed me they do not do returns.The Nikes haven't been worn. And why do they have on their website asking you when you order, do you want new or used?I pressed new, my Nikes didn't look new or with Nike tags just their flightclub.com ticket on them.I would never recommend this business ever to anyone!

Date of experience: August 6, 2024
Florida
1 review
1 helpful vote
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Scammer!
October 8, 2023

Paid $536 yeezy V2 black reflective black. Received wrong shoes and size fits small. Emailed back all pictures, qrcodes, etc photos to send proof of error. No return slip, said to be correct shoes were shipped. They want us to look ignorant! No return policy. No refund! Beware of this website! Scammers!

Date of experience: October 8, 2023
Romania
3 reviews
6 helpful votes
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They have a sht policy to cancel an order.
You have 3h OR until the order was confirmed, and in my case, the order was confirmed in 3 min, I didn't even have time to look on the order details. Please try to avoid this store as they are trying to not help you with anything, the support it's really slow and the only communication channel it's via email, on Facebook nobody answers there.

I can understand now why the items are really cheap compared to other stores, because support it's not existing, basically this is a platform where anyone can sale their product even if it doesn't correspond to the description.

Date of experience: February 22, 2024
Texas
1 review
1 helpful vote
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I would not recommend anyone to purchase any tennis shoes here. First it took more than three weeks to ship. After I followed up multiple times, they sent the wrong shoes. Now I have been waiting for the last three weeks for them to send me the address to return them, and no answer.

Date of experience: March 31, 2024
Louisiana
1 review
2 helpful votes
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I ordered a shoe from this $#*!ty company the cargo khaki mystic red I went through the process 3 times making sure I pressed the correct size I've ordered before but NEVER will again I put in for a wms 7.5 they sent me a men's 7.5 obviously way to big and they emailed that it was nothing they could do sale is final this was a mistake made on there part now I'm out $160 and stuck with a shoe I can't even fit or wear do not buy from them

Date of experience: December 13, 2023
Nevada
1 review
3 helpful votes
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Fake Shoes
October 6, 2023

I purchased Jordan 4 Bred from
These scammers. Got an email
Saying shoes were being shipped DHL (first sign of scam) because if Flight Club is verifying shoes in America why are they coming from Asia where the fakes are made. I asked a question about this and was told they are so busy that they needed to open a location in Asia for their growing business (BS response). I get the shoes and there were a ton of inconsistencies in the shoe itself. I reached out to them and was told to send them photos. I did this Monday October 2,2023 and it's Friday October 6,2023 with no reply to my emails AFTER I sent them the pictures. I firmly believe they are paying for these reviews online. They are garbage please don't ignore. Don't say maybe it's a disgruntled customer before I became a disgruntled customer. I am going to expose these jerks EVERY CHANCE I can.

+2
Date of experience: October 6, 2023
Nevada
2 reviews
8 helpful votes
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WRONG SIZE SHOES!
September 10, 2023

Boy oh boy! Take your time and money to another organization! I was a customer since 2009. My business ventures ceased as of today 10 SEP 23 for you civilians, September 10,2023

These clowns mailed the right box 9.5 even put the size indicator stickers 9.5, but put WRONG SIZE SHOES 10.5 C'mon Man!

Then the customers services representatives( four of them) corresponding via email offered a refund if their "Authenticators" didn't find any blemish! Yeah right, y'all would probably mark a blemish on purpose just to avoid refunding my 250.74.

No thanks! I'll keep the shoes and sell!

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Date of experience: September 10, 2023
Canada
1 review
2 helpful votes
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Shoes were suppose to be delivered from Canada as indicated in the shipping information. Ends out it came from South Korea. We had to pay an extra 44.98 CAD for customs fees.
Still, shoe arrived in perfect condition and fast. Looks authentic.

Date of experience: June 13, 2023
California
1 review
6 helpful votes
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Like several others have indicated, I also ordered sneakers that were never received due to incompetence on the part of flight club, and they continue to delay issuing my refund even though they've acknowledged the issue. Their customer service is pathetic. Wish I could give zero stars. Filed a dispute with my credit card company, hopefully they realize this company is a scam and shut it down.

Date of experience: July 23, 2023
Iowa
1 review
1 helpful vote
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Faulty shoes
November 23, 2021

Bought Jordan's 35, after one game use, air gel pack cracked. Asked for exchange, instead they told me to sell broken shoes on consignment. Seriously, defective shoes over $200 and they tell me I'm screwed. Nice place.

Date of experience: November 23, 2021
Mississippi
1 review
3 helpful votes
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Horrible thief's
July 5, 2023

We ordered some shoes for my daughter at the tune of 250 bucks received an empty box. Now having stole our money and blaming the shipping company for their stupidity we are the ones that got screwed. This place is an absolute joke. Be very cautious using these thieves and don't waste your time or money here.

Date of experience: July 5, 2023
California
1 review
6 helpful votes
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Mine were fine!
July 23, 2022

After reading reviews I was nervous about this order! Received my order within 7 days. Item shipped out of Netherlands. They look and feel to be legit Jordans. I compare the quality with my other Jordans bought here at Nike Town and they're the same. Overall they look exactly like what I ordered and shipping was quick. Guess it's just hit or miss when ordering online. I'm extremely satisfied!

Date of experience: July 22, 2022
California
1 review
7 helpful votes
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Air Jordan Mid 1's
March 16, 2021

Got my shoes in less than a week worn them twice so far.
They came brand new clean and fresh like I bought them directly from the Nike warehouse.
About to by 2 or 3 more pair.
My fiancee also buys Nike Air Max from them had hasn't had any issues.

Date of experience: March 15, 2021
New York
1 review
34 helpful votes
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Hello, let me start by saying I hope this goes well. My daughter purchased a pair of Cool Grey Jordan 11's, 2021 addition. For $360. She finally received them today. How if the sneakers were authenticated by Flight Club. She received 2 right shoes. This is so unacceptable. I can't get anyone on the phone. So now I have to take a day off to personally go out my way to make sure she have a nice Christmas. I expect that Flight Club will make her happy and whole.

Date of experience: December 25, 2021

Overview

Flight Club has a rating of 1.3 stars from 405 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flight Club most frequently mention customer service, wrong size and air jordan. Flight Club ranks 141st among Athletic Shoes sites.

service
223
value
216
shipping
223
returns
178
quality
192
+238