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Claim Your BusinessFlight Club has a rating of 1.36 stars from 398 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Flight Club most frequently mention customer service, wrong size, and air jordan problems. Flight Club ranks 130th among Athletic Shoes sites.
My dad had ordered me 3 pair of sneakers from this website and I can say that I am deeply impressed and surprised. People who are writing bad reviews are fr trippin bc flight club is one of the most authentic shoe website ever they sell top notch shoes and their service is amazing. You only pay extra if you want them to go through an authentic verification check to make sure they're real! Over all this review is great
I ordered a shoe from this $#*!ty company the cargo khaki mystic red I went through the process 3 times making sure I pressed the correct size I've ordered before but NEVER will again I put in for a wms 7.5 they sent me a men's 7.5 obviously way to big and they emailed that it was nothing they could do sale is final this was a mistake made on there part now I'm out $160 and stuck with a shoe I can't even fit or wear do not buy from them
I ordered a shoe from this $#*!ty company the cargo khaki mystic red I went through the process 3 times making sure I pressed the correct size I've ordered before but NEVER will again I put in for a wms 7.5 they sent me a men's 7.5 obviously way to big and they emailed that it was nothing they could do sale is final this was a mistake made on there part now I'm out $160 and stuck with a shoe I can't even fit or wear do not buy from them
I ordered a pair of sneakers 10 days ago for Easter. There is no tracking information from them. I don't know where the shoes are or if I'll ever get them. Wish I read the reviews first. Will never order from them again. Can't reach anyone at customer service
This website is a scam. No return policy. No customer service. DO NOT BUY FROM THEM. My son ordered a pair of sneakers using "Mens size 9" filter and the shoes he found was listed as "size US 9" NO WHERE ON THE PAGE DOES IT INDICATE CHILD. In fact, there were ZERO indicators that the size he searched for were not what he was looking for. THEY STEAL YOUR MONEY WITH FALSE ADVERTISING. DO NOT BUY FROM THEM. You will be stuck with a product you cannot return because they don't have humans you can talk to.
One of my shoes was a 9 which i ordered the other was a 8 i didnt order so im glad i can fit the 8 but that was so bad im mad. $#*! FLIGHT CLUB I RECOMMEND GOAT
When I bought used shoes from other places, they were in very good condition. These are dirty, rocks in the bottom, and the color looks like somebody blew smoke all over them for a year. Absolutely disgusted and will never buy shoes from them again, as I have in the past.
I would not recommend anyone to purchase any tennis shoes here. First it took more than three weeks to ship. After I followed up multiple times, they sent the wrong shoes. Now I have been waiting for the last three weeks for them to send me the address to return them, and no answer.
Products used:
None, I am trying to return it.
They have a sht policy to cancel an order.
You have 3h OR until the order was confirmed, and in my case, the order was confirmed in 3 min, I didn't even have time to look on the order details. Please try to avoid this store as they are trying to not help you with anything, the support it's really slow and the only communication channel it's via email, on Facebook nobody answers there.
I can understand now why the items are really cheap compared to other stores, because support it's not existing, basically this is a platform where anyone can sale their product even if it doesn't correspond to the description.
The are not a US based store, you check the site and it s say stores in Miami, LA and where ever, but you put in your order and it comes from Taipei overseas,, siad order by Dec 21st and you will have it by 24th. Got tracking number, it won't be her till the 27th,, where is the true in advertising anymore,, don't buy from here,, will update if and when it comes in
Tip for consumers:
not yet
Products used:
Shoes
I purchased a pair of Graditude Jordans through Flight Club and let me say I WILL NEVER MAKE THAT MISTAKE EVER AGAIN. I paid $280 for the shoes first dead giveaway that these shoes were FAKE was they ship through DHL and they came from Hong Kong, (Check shipping history notice they never go to FLIGHT CLUB for authentication) tgey say they have a store in Hong Kong which is a lie. But after opening the box the first thing you will notice is the brownish yellow sole as if they were old, look inside shoe on insole there's a solid white circle tag with numbers instead of the half black and white square tag that say "men and whatever shoe size" now take the insole's out and look on the other side another dead giveaway the real ones has AJ-11 on them but flight clubs don't, plus you could actually see the writing on the real ones while you can barely see what flight clubs say. I can go on and on but I rather not I gave more then enough proof to help you decide if you should purchase or not, as for me I would never purchase from them again. SCAM ALERT
Bought Jordan 4's- they came with the sole broke- paid 400- No one will help me return them-stay away from Flight Club- they need shut down
I reached out to their support team to let them know there was a mistake when placing the order. They agreed to give me a refund. I have reached out plenty of times because the refund never hit my account. Their representatives keep saying that it was refunded (every email they mention a different refund date), but my bank shows it was withdrawn from my account at a date later than mentioned. They keep giving me the run around and I don't know who else to contact.
Products used:
Shoes
I recently purchased a pair of Air Jordan Retro 11 in cool grey and they were fake. I am disgusted at the service received and will be reporting Flight Club to STOPFAKES.GOV so they can investigate and put a stop to this fraudulent website. There are alot of customers unsatisfied with the fake advertisement and service provided. No wonder they do not give refunds and sales are final because they know their services are a scam and fraud.
Tip for consumers:
Do not order from this site. My order came from Hong Kong under GOAT.com, not the actual Flight Club store.
Products used:
Shoes
Shoes are fake and it is obvious that they are. The shipping process is also questionable you cannot track your shoe.
Products used:
Jordan 11 gratitude
Paid $536 yeezy V2 black reflective black. Received wrong shoes and size fits small. Emailed back all pictures, qrcodes, etc photos to send proof of error. No return slip, said to be correct shoes were shipped. They want us to look ignorant! No return policy. No refund! Beware of this website! Scammers!
Tip for consumers:
Made in China
Products used:
None
Like several others have indicated, I also ordered sneakers that were never received due to incompetence on the part of flight club, and they continue to delay issuing my refund even though they've acknowledged the issue. Their customer service is pathetic. Wish I could give zero stars. Filed a dispute with my credit card company, hopefully they realize this company is a scam and shut it down.
Tip for consumers:
Company is a scam to steal money without delivering products
Never buy from this guys! It will take you nowhere when you file a complaint regarding the damaged shoes they're selling! Til now haven't heard from them since I filed a complaint! This is the first and last time I'm gonna buy from them! Don't waste your money with this guys! So disappointed! They even offered me $15 for me not to return the shoes! When I said I wanted a full refund they never replied to my emails again!
Hello, let me start by saying I hope this goes well. My daughter purchased a pair of Cool Grey Jordan 11's, 2021 addition. For $360. She finally received them today. How if the sneakers were authenticated by Flight Club. She received 2 right shoes. This is so unacceptable. I can't get anyone on the phone. So now I have to take a day off to personally go out my way to make sure she have a nice Christmas. I expect that Flight Club will make her happy and whole.
So nobody knows about Jordan apparently. Where do you all think his shoes are made? You can't blame FC, they SELL the shoes. LOL. Those shoes in the stores are from there too. That's why he charge you goofs so much. I've been getting sneakers from FC for years and never had an issue.
Products used:
a few pair of Nike's
Ordered a pair of Nike dunks gs multicolor shoes and the left shoe was in horrible condition. After reaching out to the support team about the issue and sending them multiple pictures via email, I was only offered a $10 credit. The right thing to do would have been to give me a refund. Customer service is horrible. Do not order from Flight Club. I will not wear these dry rotted shoes.
Tip for consumers:
Please do not order from Flight Club a complete rip off.
Products used:
None, got ripped off on a pair of Nike dunks gs multicolor.
We ordered some shoes for my daughter at the tune of 250 bucks received an empty box. Now having stole our money and blaming the shipping company for their stupidity we are the ones that got screwed. This place is an absolute joke. Be very cautious using these thieves and don't waste your time or money here.
Products used:
Shoes
Beautiful website/emails, but total fraud. They charge your card immediately, then make the order status "Confirmed" instantly, and then you never hear from them again. I have reached out to their "Support" online, and in other ways to only experience total silence from these people. You never get a "Shipping/Tracking" email... they've taken your money and run. I'm reporting to VISA - they should not be allowed to be a merchant.
Tip for consumers:
Stay completely away! A total fraud
Products used:
Shoes
If your looking for Authentic…….find another site
My shoes came in plastic bags my boxes were broken down with the shoes in a fedex box… of course what happens when you ship shoes out of a box
They both came to my house Crushed and dented up
My shoes were not the right color…. The way the arrived was disrespectful…. Never ever again…. They made me so mad I had to write this review…. Omm
Boy oh boy! Take your time and money to another organization! I was a customer since 2009. My business ventures ceased as of today 10 SEP 23 for you civilians, September 10,2023
These clowns mailed the right box 9.5 even put the size indicator stickers 9.5, but put WRONG SIZE SHOES 10.5 C'mon Man!
Then the customers services representatives( four of them) corresponding via email offered a refund if their "Authenticators" didn't find any blemish! Yeah right, y'all would probably mark a blemish on purpose just to avoid refunding my 250.74.
No thanks! I'll keep the shoes and sell!
Tip for consumers:
Take your money to another organization.
Products used:
90 Air Max Light smoke grey.
Don't buy from them they are fake. They came broke. I'm so mad I pay for this shoes 279$. Such a waist of money
Tip for consumers:
Fake shoes
Products used:
Shoes
Purchased retro 13 GS court purple. The shoes has many defects. The soles look glued on. The purple isn't the right color, it is dull and should be royal purple. I've been filing complaints since i received then and even reached out to GOAT (since they're merged together) GOAT basically told me if i file multiple complaints for the same issue, then my claim will be pushed yo the bottom…like wtf?!?! I don't understand how anyone allegedly authenticated these shoes with how they look. I'm so pissed. And still haven't heard anything back from them
Tip for consumers:
Stay away from Flight Club!!!
For nearly a decade, Flight Club has been the most trusted source for buying and selling the rarest and most coveted sneakers, worldwide. You'll find the deepest and most versatile selection of kicks here -- from Air Jordan to Nike to adidas to New Bal...
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