Flight Club

Ordered a pair of Nike dunks gs multicolor shoes and the left shoe was in horrible condition. After reaching out to the support team about the issue and sending them multiple pictures via email, I was only offered a $10 credit. The right thing to do would have been to give me a refund. Customer service is horrible. Do not order from Flight Club. I will not wear these dry rotted shoes.

This is all a huge scam! I ordered a pair of Jordan 1's for $200. I was later sent an email saying I owed an extra $100 to pay for all of the shipping and border fees, the email was also conveniently sent after the cancellation date! Don't buy here!

I was very sceptical at first after reading all the reviews, but I have bought 3 pairs of Jordans from them and they are all authentic and came new. If they can not find you a new pair, they will send you what is wrong with the shoe and if you do not approve, they offer a refund. Shipping does take awhile, but I will be buying more shoes from them in the future.

I bought a cycling shoe from Flight Club. As one would know the shoe needs to have a bracket to screw the cleat in. The shoes that were delivered had no brackets to screw the cleat in. This shoe is useless to me. When you try to return they will not answer the phone and they give you the runaround online. I've sent pictures etc. They have bad business practices.

Flight club sent me fake cherry 11s on December 21st. I have emailed them several times and filed a claim only to have the claim changing hands from one support person to the next with nothing be resolved. I have asked 4 times for a return label to send bogus shoes back with no success. I have notified my back and they have refunded my money for the time being. Whatever you do don't by from flight club. Ended up buying the real ones from ebay where purchasing is guaranteed.

I bought the Jordan Cool Greys and never received the product and Affirm the company I went through Are charging me for the shoes. This company has bad business practices and they don't have a direct line to call to complain to. I don't recommend anyone to do business with them.

Got charged shipping from the company; and never told I'd have to pay for duty at the border. I've ordered shoes from the US into Canada and shipping was included and not charged duty and taxes. I was charged by flight club and then again by the Canadian border. The duty and shipping cost me an extra $250 on top of the $547 charged by flight club! They don't publish this anywhere on the site and never responded to my email. Never again will I buy anything from them again' worst service ever. To be be honest; shoes don't even look real.

Ordered a pair of shoes for my granddaughter realized withing 10 minutes I ordered wrong size. They would not let me change size or cancel order. Stole my 146.00 and then their site wont allow you to remove your credit card information. They are unethical SCAMMERS BEWARE dont order from them!

DO NOT purchase shoes from Flight Club. My son followed the guidelines of ordering shoes a size larger. When the shoes arrived, they were too small. Flight Club stated that they will not refund his money or exchange the shoes. The misinformation about size is their error. My son worked very hard for his money and they keeping it. You are better off going through the Nike or Footlocker websites!

Don't order from this company read reviews, they are doing bait and switch and sending baby infant size shoes instead of the regular size and sending fake air Jordan sneakers. Then they claim all sales are final. Beware, I made the mistake of not looking at reviews and I got burned like everyone else. I even took a picture of what I ordered and they claimed that that picture I took when I finalized my order was not what I ordered. They had sent me a fake 2 month old baby shoe size 6C instead of the women size 6 adult I ordered and it was a fake on top of that. I put a picture of the sneakers next to pencil so you can see how small the shoes are.

I recently purchased a pair of Air Jordan Retro 11 in cool grey and they were fake. I am disgusted at the service received and will be reporting Flight Club to STOPFAKES.GOV so they can investigate and put a stop to this fraudulent website. There are alot of customers unsatisfied with the fake advertisement and service provided. No wonder they do not give refunds and sales are final because they know their services are a scam and fraud.

I recently purchased Nike Vapor Maxes through this site. This was my first time purchasing shoes from them, so I did not realized the flight club tag was necessary for returns. I thought it was just a branding tag to confirm the shoes came from flight club. I cut the tag off intenting to wear the shoes that night when I noticed they are 2 different color. I thought I was going crazy like maybe it was the lighting in my house or from the flash, but this discoloration was NOT my fault. Anyone in there right mind can see these shoes do match. The merchant refuses to take them back and give me an exchange or a refund! I spent $246 on defective shoes that I now have to keep because the little cheap $5 tag was removed. Since when do shoes have tags anyway? Usually it's the box and original receipt to return shoes at ALL other shoe stores. They have completely lost my business and I will never shop here again! Do not trust this site!

Recently bought a pair of supposedly brand new Jordan 1 High 85 Neutral Grey from Flight Club. When I received them, the extra pair of laces were missing and the shoes had multiple flaws that made them appear inauthentic. There was also no Flight Club tag attached to the sneakers. I contacted the support team for a refund and they refused even after I sent them pictures. They told me to resell the shoes on my own. So basically they want me to sell someone else a questionable pair of shoes instead of them taking responsibility for sending a flawed/inauthentic pair of sneakers to a customer. Now they have stopped responding to my emails. DO NOT BUY FROM THEM!

I bought some shoes i paid for 3 day shipping per ups they refunded my shipping cost due to not being to deliver on the given time. I also emailed to see if i can change the 10.5 for size 11 no response there either.

We ordered a pair of Jordans 3 weeks before Christmas to ensure they would be here in time. It is now December 30th and we still haven't received them. Their customer service is a complete joke. It takes them days to respond, and when they do they don't give you a direct answer. I will NEVER purchase from them again. I should've stuck with GOAT. If I could give them zero stars I would.

I ordered from them and paid even extra to have the shoes sooner but the size are smaller than normal. There's no exchange or cancelation. There's plenty more websites to order I would not recommend ordering from here at all.