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Virginia
1 review
1 helpful vote
Follow Dianna F.
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It's All Your Fault
March 8, 2022

Submitted a request and received an email a week later telling me my order was closed because I hadn't accepted the order. I never received notice that it was ready. Finally got in touch and got the first draft and provided feedback. Had to nudge the artist to remind them to provide the final. They provided another draft and I provided more feedback. Had to nudge again for the final files and still haven't received them. I finally just asked to cancel the order and was asked to provide a table a TABLE to outline my issues and then told that I should have asked for more information. So it's my fault the artists did t reply or provide the files.

Do not recommend this service at all

Date of experience: March 8, 2022
North Macedonia
11 reviews
23 helpful votes
Follow Alfonso S.
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Have been using fiverr periodicaly both as a buyer and as a seller.
I have mixed experience. I recommend to do your homework before buying any gigs.

As for support, I had to contact them only once, and it took them four days to reply.

Date of experience: June 3, 2014
Arizona
1 review
5 helpful votes
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Bad service
November 7, 2017

A soon as you pay fiverr you can forget about your money if you make any complain the only thing that they said id look on our Order Cancellation Policy page.
Or in there words "I recommend that you review our Order Cancellation Policy page."
See how he wrote it "I recommend that" that not a way to treat your customer i'm sorry right or wrong that not away to treat your customer.

Date of experience: November 7, 2017
Australia
1 review
2 helpful votes
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Found fiverr good, have order quite a few promotions for my website and fan page, give credit where it's due and jazzy7 gave me a great package. Have also had other great sellers such as mbrown and hitace44, overall pleased so far.

Date of experience: December 11, 2014
Australia
1 review
0 helpful votes
Follow Monica W.
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My first time using Fiverr, after using Freelancer for years. I should have known something was wrong when the response I got was to do SEO for my web channel.
I asked for an update to my resume and paid for bespoke resume creation. I asked for modern and contemporary, editable resumes. I agreed and paid 3 x the standard price to have this service. I received PDF of templates taken from Microsoft. I asked for more options and editable copies. I received again my content in a Microsoft template. When I asked for what I asked for, or a refund the freelancer blocked me and went MIA. Taking it to Fiverrr support while responsive was repeating the same emails over and resent me what he already had which was useless. I worked with them and I thought it was going nowhere, I was pleasantly surprised to find a refund. This indeed made up for all the chaos. I am grateful

Date of experience: February 6, 2022
California
1 review
9 helpful votes
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We had two things done now with them. First time the lady didn't basically speak English even though she said she did. She made half of what we had and we had to take it and go fix it ourself. Second time the man used a horrible script even though we told him what we wanted and told him we needed a website built from scratch. I paid $80 for total crap. Then told him I didn't want his crap so I cancelled my order. I then have it escalated in paypal but then fivvrr closed my account and I still don't have my money back.

Date of experience: March 20, 2015
Israel
1 review
10 helpful votes
Follow Dan R.
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Fiverr sucks
May 3, 2018

Due to the New TOS they won't care if you spent 4 years from your life in fiverr and have more than 2000 reviews, in the first second you getting complain from buyer they will remove your level and block your account in the next time.
$#*! you fiverr.

Date of experience: May 3, 2018
Texas
1 review
5 helpful votes
Follow KJ H.
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Out website was contacted by someone through Fiverr. We were told that they had placed malware on the site and that if we did not buy from them their "gigs", they would add more and crash the site.

Informed Fiverr - who did nothing.

5 days later the site crashed due to these extortionists

IF Fiverr is not involved - they allowed it to happen as no actions were obviously taken.

Do not support a site that knowlingly lets such things occur through their software transfer systems

Date of experience: July 2, 2018
Norway
1 review
6 helpful votes
Follow Lee R.
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There was absolutely zero interest from fiverr when I reported 100% clearly fake likes, reposts and comments. I ordred REAL plays, from a so called top rated seller.
The seller was agressive when I pointed out the facts, and refused to refund. If you wish to boost your soundcloud views and plays, without caring about the fake accounts that were used to go ahead and complete them, then I recommend this service.
The sad part is that I used one of the sellers with the highest ratings, and that fiverr wouldn't even take the 3 minutes required to check my soundcloud track, to see the evidence of it. Never, ever, ever again!

Date of experience: March 10, 2018
GB
1 review
2 helpful votes
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So many scam seller
December 10, 2013

So many scam seller. Customer Support also help buyers to scam sellers. No help at all from customer support. Not recommend at all. Go for other freelancer sites. Keep away from it. (Fiverr Seller - Fedup with Fiverr the way they do now)

Date of experience: December 10, 2013
Colombia
1 review
3 helpful votes
Follow Alejo O.
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Some of the Fiverr sellers are just scammers, they charge for some work and they don´t deliver, and after 2 or 3 weeks they just cancel with no reason. Customer service just allows you to receive the money and don´t even allow you to put a review on the sellers, they protect the sellers even though many of them are just scammers, they don´t really care about customers, they don´t solve anything for you.

5USD for some work? Forget it, they just want you to get in there, and after you ask them they charge you 5 o 6 times more for the work, o even more, the 5USD is just a way to call your attention.

Date of experience: August 17, 2016
New York
1 review
0 helpful votes
Follow Hubertus R.
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I've sent an order for a rewritten article to a 5* seller named "bookergr" which cost a little more than Euro 44,-. After the order was sent I received an answer why I didn't contact him before the order was placed! I asked him why and he blamed me and told me again I didn't followed his RULES, checked the FAQ etc. I did this and I placed the order including the text which I would like to rewrite.
No way he didn't work on the order, he still sent answers that I am doing things not correctly. Finally, I had to cancel the order! I NEVER had such a bad experience on Fiverr! So please check before you work with this seller "bookergr".

Date of experience: January 9, 2021
India
1 review
3 helpful votes
Follow garold w.
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Hi,
July 27, 2013

Hi,

I was the seller on fiverr.com and they blocked my account for no reason i was designing logos on this sites and completed over 29 orders, 6 delivered and 42 in queue pending!

They cancelled all the 42 + 6 delivered orders also disabled my account. I told them clearly that i haven't got paid for the work the copyrights of the work i have done is still mine and no buyer can use it untill i get paid for the work! But they didn't responded!

Fiverr tells everyone about their terms but they don't follow it themselves and its piece of crap for users not for fiverr!

They are big scams they said to me i need to wait for 3 months to get paid! So if 3months are not over no buyer can use my logos as they copyrighted!

Fiverr support is even worse and don't provide any support at all.

Stay away from them they are complete scammers

Date of experience: July 27, 2013
California
2 reviews
3 helpful votes
Follow tamzid i.
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You can buy best social service from here facebook youtube instagram and twitter... this seller is good for this service... and very honestly here is his email... i think its better from fiverr

*******@gmail.com

Date of experience: May 10, 2015
Louisiana
1 review
3 helpful votes
Follow Chereka R.
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These "sellers" don't know what the hell they are doing. I asked for a logo, which I described in vivid detail, and was sent something that my 5 yr old daughter could have drawn. I've attached it for giggles alone. This happened TWICE! Then I requested my refund from my "shopping balance" only to NOT get refunded. So I opened a dispute with my Paypal only to receive an email from Fiverr to close my dispute to get my refund... WAIT ON IT... we'll see what happens with Paypal cuz I AIN'T canceling sh*t.

Date of experience: October 9, 2017
Tunisia
1 review
4 helpful votes
Follow med l.
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Hello:
February 6, 2015

Hello:

I was about to create my moz account for about 99$ per month, i just search fiverr "moz account" and i find a buyer that create 4 month moz account for only 5$ yeah I buy it and my account delivred within 6 hours.

Yeah I save +300$ using fiverr thank you!

Date of experience: February 6, 2015
Israel
1 review
2 helpful votes
Follow dan s.
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I am a first time user in fiverr, and i ordered some gigs. After i paid for them i was requested to add some more info to complete my request for a gig.
After i did that i saw that my cart still have all those items so i assumed because it wasnt completed before the inital transaction wasnt made, and i need to pay for the items that are still in the cart again

As it turned out they billed me twice, for their terrible user experience and cart bugs, and they wont refund me the money back to my bank, they wont refund the VAT they charged and they wont refund the processing fee they too (which is high) for a transaction i made because of their bugs!

Their support is acting terrible, and dont really care.

Date of experience: January 25, 2018
California
1 review
6 helpful votes
Follow R D.
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NO CREATIVITY
May 2, 2017

I would give less than 1 star if I could. I used this site for a flyer design. You have to be a graphic artist to use this website. I mean you must explain everything to the point that seller expects you to draw what you have in mind. They have no creativity. Absolutely NONE. And if you are busy for a couple of days forget it. THEY WILL CLOSE ORDER IN 3 DAYS. And thats it. YOUR done. MONEY GONE. I would not recommend this site to any one.

Date of experience: May 2, 2017
Missouri
1 review
0 helpful votes
Follow Lisa F.
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THE WORST
November 30, 2021

Blocked my site because they said my content was not original... yes it was I designed it myself... I don't know who they are telling me my stuff is NOT MINE. Now I can't even get on there to dispute it... AWFUL SITE!

Date of experience: November 30, 2021
Romania
2 reviews
0 helpful votes
Follow Ionica F.
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I think that Fiverr is a very useful app that helps you to make money from home.On this site you can find anything that you need: from pranks to serious task, and i think that is really useful because you don't know when you need something that is one click away from you.As a "worker" at Fiverr you can eran a lot of money from doing what you like and know to do from home.

Date of experience: May 9, 2019

Overview

Fiverr has a rating of 1.6 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 107th among Freelancing sites.

service
278
value
268
shipping
176
returns
206
quality
254
This company does not typically respond to reviews
+147