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Colorado
1 review
1 helpful vote
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Don't Trust Fiverr
December 21, 2021

I hired a Fiverr contractor to help me with my Amazon PPC campaigns. The person said she could help me reduce my ACOS. After 2 months of work my ACOS jumped to over 600%. I got rid of this person and wanted to leave a review on Fiverr, but couldn't. Fiverr gives you 10 days after you hire someone to do a review. I do not know how this person is going to perform until the end of the 60 days I hired them for. I contacted Fiverr and they said there is no way I can give a review after the 10 day period and they would consider my problem with their next upgrade. They were pretty rude and obviously did not care. Fiverr is horrible.

Date of experience: December 21, 2021
Canada
1 review
2 helpful votes
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No one has money and time to waste but for fiverr they love wasting everyone's time and money especially because they're thieves. They only care about stealing your money and not give you any service, let the lying thieves get away with all glory man what type of website is that can you tell me, they pride on preying for people who don't want slave away their lives and do something for themselves not others. How can you have a company who preys on people that need certain things for their business. They shouldn't have a reputable company if they can't take care of the scamming and flawd service

Date of experience: September 22, 2020
California
1 review
4 helpful votes
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I submitted a project to a Level 2 seller named faizan6089 and accepted the price quoted. The quality of work was poor and lacked professionalism. I contacted customer support but they were no help whatsoever, they pretend that they care but in reality they are on the sellers side and don't care about quality nor the customer. Stay away from Fivver or at the very least negotiate and have them produce samples before paying the price quoted, and put it in writing that you can cancel the project anytime. I couldn't get a refund, BTW, you cannot cancel a project unless the seller agrees. I spent $500.00 dollars for something I will never use.

Date of experience: November 9, 2017
New Jersey
2 reviews
2 helpful votes
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We were scammed by Fiverr and by its vendors
March 14, 2022

This is scammersville USA and Fiverr is at the helm. The system and platform is set up for scammers and for dark web members that are looking to scam you and never help out for real. The reason its cheap is so they can scam anyone. If you use Fiverr for anythi9ng, you are either desperate or stupid. Or, if you need help on the dark web than maybe... otherwise, stay away on all levels. And, fyi, its not limited or isolated to one issue and one company. The way that they pull off these scams happens in different accounts. Same scam. Different order and/or different account. They have the same MO too. We realized it fast that unless you are corrupt or hoping to find something too good to be true price wise, we need to stay away... I felt dirty trying to navigate through its platform, people and system.

Date of experience: March 14, 2022
Alabama
1 review
5 helpful votes
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It's a darn shame that Fiverr turned into another scammer site. My friend had used this site with good result in the past so I thought I would give it another try. I placed an order with a drjohnte who had good reviews for a research paper for which I had sent clear instructions of what I needed. Two days after finalizing my order and spending $10.00 over my $50.00 credit from a prior job the order was canceled this morning. I was told by customer service that the seller had removed their account and therefore the order was automatically canceled and credit put into my account. Looks like I've joined the list of other folks getting scammed on this site. This totally stinks! I'll be calling my bank in the morning!

Date of experience: October 29, 2017
Singapore
1 review
2 helpful votes
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A TOTAL CRAP
February 16, 2017

Designers are unprofessionals! I even have to draw myself, find relevant sample myself, teach how and what to edit. I went overseas 1 month for business and holiday while they are revising to the changes. The designers are notified. In the end, Fiverr released my payment to the designers after I didnt reply Fiverr message on making the payment.
Has Fiverr ever thought that when the client didnt reply their message, its probably that they do not have access to the website or maybe of some other urgency matters to attend to? How can they release payment by default just because the client didnt reply their message? Whose money is it?
Now, the designers working on the design went missing and lost contact after receiving the payment!
Great Job Fiverr!
A spit on you to tell me the money cannot be refunded! Once again, whose money is it! And how could you make payment without the client confirmation!

Date of experience: February 16, 2017
Michigan
1 review
0 helpful votes
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The worst website. I was reported to the school because I did not place my order. They risked my school career. I was accused of attempt to cheat. This seller victorialane1 sent a screenshot of my messages to the school I attend to. Be carful of this website please!

Date of experience: May 16, 2022
North Carolina
1 review
3 helpful votes
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This site is terrible!
February 21, 2018

Talk about a ripoff, they charge 20% for the gigs you buy. Then if they deem it inappropriate, they never give you the reason why. Then they take months to give your money back, they take it in seconds! Scam artists.

Date of experience: February 21, 2018
North Carolina
1 review
1 helpful vote
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Used fiverr for logos...
October 23, 2014

Used fiverr for logos... AWESOME EXPERIENCE! Returned 8 logos on time and made adjustments within a day or two. No problems with payments or the designer. The designer was nicholas_designer... I'm about to use him agan

Date of experience: October 23, 2014
Israel
1 review
4 helpful votes
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I am a new user, I have received a coupon of 20% for my first order, the coupon wasn't applied in my first order - a technical issue, then I contacted to their customer support and ask for a refund, they didn't agree to refund me and offered me a new coupon for my next order, then I purchased a new order and the coupon wasn't applied again, the 20% coupon was equal to 300$ discount - again, technical issue. I contacted their customer service again and they don't agree to refund me for these amounts.
I contacted to PayPal and hope they will help me.
If you care about your money - Do not use fiverr services! Do not do my mistake!

Date of experience: April 18, 2019
California
1 review
2 helpful votes
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Do not order from Aryaardana. Seller will scam you, will deliver late, will deliver "sketches" and will not give final files. IF you get final files after 6-9 days of being late, it looks like it was made in MS Paint.
Fiverr will not refund you because of personal taste.

Date of experience: July 25, 2017
Illinois
1 review
3 helpful votes
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Terrible experience!
October 3, 2013

Terrible experience! Seller took $ & when I had not gotten ring after 2 weeks emailed seller over 3 times & she never got back to me...(seller. Kayxo_xo) I also emailed Fiverr "HELP" department several times with No response AT ALL as well. Finally I emailed Paypal to open a claim & ONLY then did I hear back from Fiverr, which was when they banned my account with them for opening a 'claim' through Paypal. Fiverr also then removed my 'thumbs down' review about seller warning other innocent buyers of her scam. I believe Fiverr is a fraudulent website that IN NO WAY protects the buyer from these scamming alleged sellers.
*P.S. Still no response from seller (Kayxo_xo) and as of today she continues to take people's $ without mailing the ring.

Date of experience: October 3, 2013
Alabama
2 reviews
6 helpful votes
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A BIG FAT RIP OFF!
October 29, 2015

This site is a r ip out. There is no customers service. Afer they get you money they act as if they have no accountability to the customers at all. They wont email you back or call you back. They just don't care after they have your money.

Date of experience: October 29, 2015
Florida
1 review
0 helpful votes
Follow R P.
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I ordered a 36.00 gig from mynameispratim that included revisions. He did not follow my initial instructions, so I requested a revision and never received it. Finally, I completed a honest customer review about the experience once I realized I was not going to receive a final product. The seller had the nerve to reply to my review saying, I wanted additional work and refused to pay more money. That was completely untrue and when I told him I was going to file a complaint with fiverr due to his lies and untruth, he told me to go right ahead because fiverr is not going to do anything with a smiling face emoji!

Date of experience: July 22, 2017
India
1 review
3 helpful votes
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I had delivered the order, which was a website and its code in html including all necessary files. After delivering whatever the buyer asked he started abusing the request modification button and want to cancel the order. SO basically whatever he want was for free.
I reported the issue to customer service, No reply its been days now.
Another bug was also there in the site. If you deliver the order its status will be marked completed after 3 days. I waited for 3 days. Time decreased from 3day to 1 day to 1 hour to 1 min then it instead of changing the status to completed the time started increasing again, from 1 min to 2 min to 1 hour to 1 day now.
Horrible website..

Date of experience: October 8, 2015
Austria
15 reviews
130 helpful votes
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AVOID THIS SCAM
April 27, 2015

AVOID THEM
Sites as fiverr is a scam, they will robe you out, and there is not anymore low cost. They become reviews from friends 5 stars always. There is nobody with 1 star or 2 or 3 stars. All have 5 stars. This is a website that made some people in work take money from buyer and seller, and you get from so called expert low quality or bad work for a high price.

Support will not support you than seller even he do not deliver and my suggestion for all of you who were scamed, contact your bank and ask that thery pool money back from fiverr or paypal as paypal do not offer guarantee for services, but bank do. Just contact your bank, tell them you were ripe off, they will pull back your stolen money, and you will get your money back 100%. I had to do this 4 times o and always my bank has get my money in no time back.

Date of experience: April 27, 2015
Australia
1 review
3 helpful votes
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I had the worst experience with these guys. I bought a premium logo design gig and they couldn't have treated me any worse. They kept changing my order at the end after I finalised the logo! They'd send me a logo with part of the colour changed or they'd shrink part of it. I'm stil waiting for it to be be rectified.

Date of experience: March 24, 2016
New York
1 review
9 helpful votes
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Company is a scam.
April 1, 2016

I ordered a print and never received it. I asked for a refund. My money was deposited into a Fiverr account, when I asked for a refund to my PayPal account I was ignored until I made it actionable by opening a dispute via PayPal. I was then told they wouldn't refund my money until I closed the dispute because it violated their terms of service. I have since had to escalate it to a PayPal claim. What a ridiculous waste of time.

Date of experience: April 1, 2016
South Carolina
1 review
6 helpful votes
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HORRIBLE!
March 29, 2017

Do NOT put any money on fiverr. Even if you cancel the sell it will go to their account, not your bank. You then have to purchase another gig the same price as the original. THIS SITE IS A SCAM! You will be extremely disappointed in your experience with them. After 13 days of back and forth, I was sent a book cover that looked nothing like what I asked for, and didn't even have the right title. USE AT YOUR OWN RISK! I would give negative stars but it isn't possible.

Date of experience: March 29, 2017
Ireland
1 review
0 helpful votes
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Dunjabosanac
June 28, 2018

I am very happy with the service that Dunjabosanac provided. I needed a very particular logo for children's products and I found them very easy to work with. I was extremely precise about everything and this seller was very patient and very professional. I highly recommend them.

Date of experience: June 27, 2018

Overview

Fiverr has a rating of 1.6 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 107th among Freelancing sites.

service
278
value
268
shipping
176
returns
206
quality
254
This company does not typically respond to reviews
+147