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FiverrReviews 1,135

1.3
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Fiverr Reviews Summary

The company has garnered a mixed reputation, with some customers appreciating the affordability and variety of services available, as well as the potential for building long-term relationships with freelancers. However, significant concerns dominate the feedback, particularly regarding delayed payments, unresponsive customer support, and a perceived lack of accountability for both sellers and buyers. Many users express frustration over unresolved disputes and the platform's failure to ensure transparency and quality among its freelancers. This highlights a critical need for improved customer service and stricter oversight to enhance user trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
281
value
270
shipping
177
returns
207
quality
256
This company does not typically respond to reviews
California
1 review
1 helpful vote
Follow David B.
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Beware of the trick. Sellers run the time out and only after complaining they demand you approve delay in order to save ratings. After you approved they are sending blank or an attachment not at all relevant to the work. Just a scam to keep the ratings up.

The other problem is they claim to have NBA's and certificates from Ivy League colleges or any college all when they don't have any type of education degree or certificate. You'll only discover after the work is submitted- A waste of time and money. Beware

Date of experience: July 19, 2022
Indiana
1 review
5 helpful votes
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Fraud
July 19, 2022

Everything I have ever received has either been poor quality or a direct rip-off that could get your business in legal trouble. Fiverr customer support will do nothing to help either. I guess you get what you pay for...
Save yourself a headache and money and pay a bit more for a better freelance elsewhere.

Date of experience: July 19, 2022
Massachusetts
1 review
0 helpful votes
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Terrible and scammy, you cant place review on their site, because if it did, there rating would be horrible, and even worst. Stay away from those fake freelancer accounts and fiverr. They will steal your info and money and waste your time.

Date of experience: July 19, 2022
Texas
1 review
0 helpful votes
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Freelancer don't waste your time on fiverr they take 20% from you and 20% on top to the client if there

Date of experience: July 13, 2022
Florida
2 reviews
20 helpful votes
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Horrible platform
July 11, 2022

I like most others used this service & received zero results. Most of these people are poor writers & the reviews used are fake. Don't waste your time especially with Oloruntobi0609 whom is a fraud. This platform is a total scam

Date of experience: July 11, 2022
Canada
1 review
0 helpful votes
Follow Najmuddin M.
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I did not had a good experience as buyer on fiverr. The seller (thesocial...) was not responsive and responsible to my questions which resulted in my waste of time. Even after repeated request for reply she did not respond.

Date of experience: July 4, 2022
Nigeria
1 review
2 helpful votes
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Tough Love
July 5, 2022

Fiverr is extremely strict when it comes to following the rules there. It is expected that the terms and conditions are thoroughly read and that the rules are abided by. I have seen a lot of people complaining about the partial treatment in favour of the buyers so I'd like to address that. I have had a few issues with buyers as a seller there and I do not hesitate to contact support. I have experienced wonderful service and treatment from them and though the replies may be a bit generic, consistent follow-up usually gets you the answer you are looking for.

I'd advise sellers to reread their terms and to thread the site with caution because of ill-minded buyers (that are also on every other site).

In conclusion, Fiverr has been very helpful to me both financially and knowledge-wise (I am a college student, the extra money really helps). I hope my review helps and clears some doubts and questions you may have.

Date of experience: July 4, 2022
AE
1 review
3 helpful votes
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Fiverr has a bunch of unprofessional freelancers, very bad services and output. I belive that the reviews are fake. They are spending millions on advertising the platform, but it's really bad customer support and bad services. I don't recommend it at all.

Date of experience: June 22, 2022
GB
1 review
5 helpful votes
Follow Zaynab M.
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I contracted one the seller to improve my website However I'm concerned because our website is no longer visible on Google or anywhere else. My google developer has asked me to give her half of the money by PayPal instead of paying Fiverr.

She's ignoring me and not answering any of my messages.

We are really worried, has any ideas how we can get our website back.

Date of experience: June 16, 2022
Egypt
1 review
4 helpful votes
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Fiverr learn courses are so bad, they are covered with phony money back guarantee.
First in fine print they say if you watch 100% of the course you will NOT be refunded. Okay I watched 40%.
Second if you ask for refund they cannot locate the order (sent screenshots)
Third: they are not quite sure, is there an order, they ask again! (re-sent)
Fourth: they will let the relevant team check it out
Fifth: they ignore you completely and go IN SILENCE!

They are scammers, don't honor any money back gaurantee!

Date of experience: June 16, 2022
Nevada
1 review
6 helpful votes
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Unprofessional
June 16, 2022

My account was removed for apparently violating terms. If they had warned me, or asked to remove a gig i would've done so. No communication from their part, just delete my account with already a few 5 star reviews. I looked again and noticed several other sellers selling similar if not identical gigs.
Conclusion, awful company to do business with. They don't warn you if you're violating a rule even if you're not aware, your account is just gone. Unprofessional and unethical, try a different site for gigs

Date of experience: June 16, 2022
Texas
1 review
2 helpful votes
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Fiverr is the Worst
June 15, 2022

I signed up by mistake. I was trying to really just get more information about it. Now it's been charging me for months with no way out. I cancelled the service months ago and it still keeps charging me. There is no reliable customer service. I have already emailed several times. Now I have to resort to cancelling my credit card because they keep charging me for a service I never ever used, not even once. Such a horrible business and horrible business practices. I am a single mom of two kids struggling in the pandemic. I need each and every $24.00 that they have charged me every single month to feed my kids.

Date of experience: June 15, 2022
Netherlands
1 review
0 helpful votes
Follow Alina M.
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I am a seller on Fiverr. Not only I have to give away 25% of commission on my services which results in receiving only 75% of the indented sum, but to my surprise when I started withdrawing my available amount - Fiverr stole another 5% of my available balance! Very big dissapointment. Noone has ever explained what happened and why Fiverr constantly keeps deducting fees again and again!

Date of experience: June 10, 2022
Washington
1 review
0 helpful votes
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I needed a 24 hour turn around on my cover letter (this was an extra $50.00) and updated resume ( these were not built from scratch). The provider Juliette_resume was AWEFUL. She was rude and took over a week to finish my products. When I contacted the company about the issue and requested my $50. Back I was ignored. The provider did NOT update my resume and she literally copied and pasted from the job description. The cover letter was 2 pages long and was not interesting nor intriguing. It was redundant and boring. Please think twice before spending your hard earned money for this joke of a site and DO NOT use Juliette_resume!

Date of experience: June 8, 2022
New York
1 review
0 helpful votes
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Imagine paying for a service by this guy name EAGLE_BRAND0 for logo design and this guy refused o do your work and you can barely report him the little dispute center dont do $#*!, theres no way to properly address him or refund your money fiver dont give a $#*! about customers

Date of experience: June 7, 2022
Australia
1 review
1 helpful vote
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Remember the following: You would never ever get your money back.
No refund process whatsoever. Say goodbye to your money.
I sent over five emails to the refund department and over a month's waiting period, and still no action.

Date of experience: June 4, 2022
Cyprus
1 review
2 helpful votes
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Apart from losers that have failed to meet any reasonable quality criteria and are now venting their anger over here, the platform is broken in many ways and often ends up being a waste of time for both sides.

A successful conclusion is the exception!

Date of experience: June 4, 2022
Australia
1 review
0 helpful votes
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Not Good
June 1, 2022

They ask for a brief and still cant get anything close. A lot of money for rubbish and I am sure the designer is getting very little for their effort. Be wise and use someone local. What a waste of our money.

Date of experience: June 1, 2022
Switzerland
1 review
5 helpful votes
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Plagiarism
May 31, 2022

Beware Fiverr filter out the worst reviews!

I had a terrible experience, was presented with Plagiarised content! I cancelled the gig and wanted to write a bad review to warn others about the seller, only to be told by Fiverr, if you cancel a gig you cannot leave a review!

So basically, those who would give low reviews are NOT ALLOWED TO!

This is obviously a way Fiverr attempt to improve their sellers reviews.

Date of experience: May 31, 2022
Turkey
1 review
0 helpful votes
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Terrible
May 25, 2022

Fiver is most terrible and abusive platforn I ever seen, there is literally no way to even pay them, their payment provider accepts no cards I tried 6 CREDIT CARDS, I asked what cards can be used, but they blocked me from communication.

NEVER USE FIVERRR

Date of experience: May 25, 2022

From the business

Fiverr is the world’s largest marketplace for creative and digital services, including graphic design, copywriting, voice overs, and music and film editing.
Fiverr is changing the way the world works together by giving entrepreneurs, freelancers, small businesses and even enterprises the resources they need to get things done.


fiverr.com
Founded in 2009
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