business logo of Fiverr

Fiverr

How would you rate Fiverr?
grey star
grey star
grey star
grey star
grey star
New Mexico
1 review
3 helpful votes
Follow jay m.
Unfollow jay m.
Send Message
Share Review
Report Review

Most sellers will simply cancel an order just before it is due to avoid completing order and receiving negative feedback as the system prevents buyers from reporting orders that are incomplete or denied at last minute. Quality is hit or miss, but usually requires heavy polishing to be presentable. Funds from cancelled orders are held and no refundable. Furthermore funds can not be applied to another order unless the order is an identical amount making order processing or replacement a nightmare.

Date of experience: October 23, 2016
Egypt
1 review
13 helpful votes
Follow Mahmoud K.
Unfollow Mahmoud K.
Send Message
Share Review
Report Review

After working for 6 months they just disabled my account for good
Just that simple, they asked me to contact them after 90 days to "inquire" for my earned money...
After wasting hundreds of hours to get some decent reviews and earn buyers trust they threw me out all over a silly issue, they have zero respect for the sellers and their customer support are just bots they never give you a straight answer or accept excuses. Good customers, bad company.

Date of experience: November 1, 2017
Washington
1 review
4 helpful votes
Follow Kristin H.
Unfollow Kristin H.
Send Message
Share Review
Report Review

The idea is cool but the fact that customer support doesn't respond half the time and the other half is just to tell you there's nothing they will do brings it down a couple notches. Also, Fiverr doesn't back up or protect their sellers from PayPal fraud and the cancellation loophole, though it forces us to continue using PayPal. Don't waste your time with Fiverr, if you're a seller or buyer. Either way, you'll lose your time, money and probably sanity.

Date of experience: September 27, 2015
California
1 review
0 helpful votes
Follow Manoj T.
Unfollow Manoj T.
Send Message
Share Review
Report Review

Most of them are agents or third parties. They do not know nothing about work, (IT). These people should not be allowed to open accounts on Fiverr. They charge more for the service, cannot do the task properly.

Date of experience: July 15, 2021
Missouri
6 reviews
11 helpful votes
Follow Arthur H.
Unfollow Arthur H.
Send Message
Share Review
Report Review

This review began as a 1 star, and I changed it to a 5 star. There is a deficiency in the Fiverr software that made me have to rewrite my complaint every time the seller responded. I thought that the seller had figured out the perfect system to make sure the review never reached Support. However, it did reach support, and support resolved the issue within a few hours after I made the complaint.

Date of experience: January 1, 2024
Thailand
1 review
2 helpful votes
Follow Kinski L.
Unfollow Kinski L.
Send Message
Share Review
Report Review

Would not recommend
March 22, 2022

While the concept is great and I hope a US company will copy this and create more honest competition. Fiverr based in Tel Aviv even a great idea try recently keep as much as possible money from the sellers. Not only the keep a high commission, the even take a cut from a tip both from the seller and buyer! So if a buyer wants to tip a seller for great work the will charge them extra to do so. Strange Business Set up :( In addition to this the now come up with an idea to take even more of your money, the ask sellers to pay per click to appear above other sellers :( is this honest? I hope soon that Microsoft or Google comes up with similar service! More honest!

Date of experience: March 22, 2022
Canada
3 reviews
3 helpful votes
Follow Alex T.
Unfollow Alex T.
Send Message
Share Review
Report Review

Wish this company goes bankrupt
January 9, 2024
Updated review

Upon requesting order from seller. Seller delivered as promised but soon after week nothing work. I placed positive review and so on for seller. But had to cancel order in one week. Entire platform service is a scam. I tried contacting them no answer. I called my card they replied and blocked payment transaction. Now fiverr wants money anyway. They overcharged me 600$ for a service that they did not provide. For a review that is falsified as of now. But the moment I signed out fiverr ban me. Stating that email was sent out explaining what happened. No email was sent to me.
If I give a chance I would shut them down permanently. No star for this company. Stay away and don't even bother using this scam platform

Date of experience: January 9, 2024

Wound not recommend.
December 9, 2023
Previous review

I would not even give star.
Over priced.
Over egocentered.
And simply put not a good platform with to many rules and regulations that make only sense for the corporation greed.
I deleted my account and now I can't even start new one.
Glad I am no longer with them.

Date of experience: December 9, 2023
Oregon
1 review
3 helpful votes
Follow Amy W.
Unfollow Amy W.
Send Message
Share Review
Report Review

It took about two weeks for me to get one gig. The customer is legitimate and very lovely. I am legitimate and very capable, so we hit it off. I knew there would be a 20% fee for me to pay, which seems steep, considering the service. What I didn't realize, is that the customer ALSO pays a fee of 5%. On top of that, in order to get my money out of Fiverr, there is an additional fee, which varies from $1 to who knows how much, since it varies with the type of withdrawal. Too many fees. I can't recommend this as a serious way to do business.

Date of experience: July 17, 2017
Nevada
1 review
1 helpful vote
Follow Mihannah Z.
Unfollow Mihannah Z.
Send Message
Share Review
Report Review

Worst
October 22, 2016

I rather go find professionals to do all my work. 90% people work here are amateurs.
That's fine just don't pretend to be pros.
It degrades Fiverr Company name. Just because we pay less doesn't mean quality should be less and if it should be, your company should warn most people work here is not professionals.
I asked one writer to write me a press release and he mentioned popular rollingstone magazine. I guess no one know what rollingstone is that you have to add popular adjective there.
And most people can't be focus on your need for longer time.

Date of experience: October 22, 2016
Canada
1 review
3 helpful votes
Follow Indian M.
Unfollow Indian M.
Send Message
Share Review
Report Review

Beware of scam
February 1, 2016

Paid for an order but the artist kept excusing no photo received. Then cancel the order and FIVERR never refund the payment. Very bad set up. Almost a scam. People won't go after the $10 or so. But that is how they made money. The company is based in Israel.

Date of experience: February 1, 2016
VE
2 reviews
1 helpful vote
Follow Amelia M.
Unfollow Amelia M.
Send Message
Share Review
Report Review

It's difficult
May 11, 2018

Fiverr.com can help you build recognition as an independent sales person in your niche market and is a very easy website to use and the communication from staff is friendly and conversational.
A cont of Fiverr is the limited ways to get paid, mostly relies on Paypal with additional fees.

Date of experience: May 10, 2018
Spain
1 review
8 helpful votes
Follow Patrick H.
Unfollow Patrick H.
Send Message
Share Review
Report Review

Complete rip-off
July 12, 2016

I was on Fiverr to get my website updated. They guy had dozens of 5-star reviews. We agreed $100 for the service, and it turned out he didn't have a clue about web design. His work was unprofessional and he could barely speak English, even though it says "Fluent" on his page. After I tried to cancel the job, I had a week of problems. In the end, Fiverr took $10 of my money as a transaction fee, and now they won't refund the other $90. I need to spend it on the site! Don't waste your money.

Date of experience: July 12, 2016
Florida
1 review
6 helpful votes
Follow Peter J.
Unfollow Peter J.
Send Message
Share Review
Report Review

A Fiverr ad came across my facebook page and I found it interesting. I had a logo from something else and wanted the wording changed to my business name. Simple, right? Not with these Bozo's. I paid $50 to two different people, one in Pakistan, and one in Brazil. They were both told that I would be happy to pay them substantially more if the logo was to my liking. One came back completely wrong and half $#*!, then she said give her a few days but I never heard from her again. The one in Brazil never even did anything after being paid! No response, nothing, and even blocked me from direct contact!
If this isn't a scam nothing is! I had to file paypal claims and did get my money refunded. The one star review is only because no stars may not be an option.
Words of caution: STAY AWAY FROM THIS SITE!

Date of experience: December 7, 2014
Texas
1 review
4 helpful votes
Follow Sue W.
Unfollow Sue W.
Send Message
Share Review
Report Review

Aliraza6 used the system to avoid getting a bad review for his bad work. Fiverr knew what aliraza6 was doing, and they allowed it to happen, even though Fiverr's policy says that a seller cannot Dispute an order when they do bad work.

Here's what happened.

1. aliraza6's code created a HTML Error 500
2. I requested a revision
3. Aliraza6 disputed the claim and lied in his dispute stating that I changed the order
4. Next, aliraza6 lied again and blamed the coding error on other php
5. Marty from Customer Support just ignored my complaint, closed the order, and then said that he was sorry that I was disappointed.

All of this prevents a seller from getting a bad review. Aliraza6 has a 5/5 review, but I'm sure that it is only because he is using the system and Fiverr let's him get away with bad work.

Do not use aliraza6.

Date of experience: June 17, 2018
Australia
1 review
5 helpful votes
Follow linda m.
Unfollow linda m.
Send Message
Share Review
Report Review

Used Fiverr on two occasions to get blogs written. First was an ok result however the site double charged. The agreed fee was $10 and the charge appeared twice on my credit card statement. On querying it, they have given a credit for $5. That's theft - short by $5 and I want a refund, not credit! Second experience wasted $50 - poor quality output and delivered late. At least the supplier agreed to rebate the fee, though once again, this was processed as a credit not a refund. What a scam!

Date of experience: October 31, 2014
Morocco
2 reviews
0 helpful votes
Follow Omar Z.
Unfollow Omar Z.
Send Message
Share Review
Report Review

I used Fiverr from both perspectives in the past - both seller and buyer.

As a seller you have to offer something special because there are so many other sellers that often over promise. The bad thing is as others mentioned here the refund policy - if the buyer doesn't like your work, he'll get the refund no matter how good your job really was. Even if you do everything right, you will simply lose the money if the buyer isn't 'satisfied' - often the case is that buyer wants just to save money.

As a buyer you have to be real: nobody is making you a great original logo with source files for $5. Read the reviews, think about whether it's possible to fairly deliver the service you're interested in for the money seller wants and then decide whether it's real or not. You can find there lot of scammers, but also lot of good people that will do awesome job for really good prices

Date of experience: July 10, 2017
GB
1 review
6 helpful votes
Follow Eli L.
Unfollow Eli L.
Send Message
Share Review
Report Review

DO NOT USE TOTAL RUBBISH
January 28, 2017

Whatever money you pay they will not refund even if the seller agrees that order is cancel. I truly hope that you turn your head and look somewhere else this site should be shut down seriously. The worst customer services and very rude. Take your business somewhere else but do not use Fiverr!

Date of experience: January 28, 2017
South Carolina
1 review
4 helpful votes
Follow Rebecca I.
Unfollow Rebecca I.
Send Message
Share Review
Report Review

BUYER BEWARE
April 25, 2017

The people that advertise, don't deliver on-time and most of the "actresses" who say they'll do a product review don't advertise that they prefer to pick and choose their jobs no matter how respectable. SO, you've wasted your money and your processing fee because FIVERR doesn't refund processing fees and your time waiting for a response is also lost. The last 4 experiences I've had have been crap. The first time I used it the results were great, but I won't be back. It's not worth the aggravation and time. I can hire locally and actually get someone who will ACT.

Date of experience: April 25, 2017
North Carolina
1 review
10 helpful votes
Follow lisa l.
Unfollow lisa l.
Send Message
Share Review
Report Review

Fiverr is a horrible service site. You'll be lucky to find even a mediocre graphic designer. I lost some money on this site big time when I was trying to get a brochure done for my writing project. The foreign graphic designers don't understand anything and you just get whatever they send which most of the time is s&*%.

Date of experience: January 26, 2015
Iowa
1 review
2 helpful votes
Follow Cece M.
Unfollow Cece M.
Send Message
Share Review
Report Review

Fatima is a scam
October 29, 2023

She did not do the illustrations with proper grammar or spelling! She disappeared and never responded to messages for several days even though you can see that she is online! When she finally responded she tried charging me $280 for edits to correct spelling and facial expressions that she should have done correct from the beginning and the work was suppose to come with unlimited edits!

Do not use her she is a scam

Date of experience: October 29, 2023

Overview

Fiverr has a rating of 1.6 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 107th among Freelancing sites.

service
278
value
268
shipping
176
returns
206
quality
254
This company does not typically respond to reviews
+147