website thubmnail of FitShopPro

FitShopProReviews 183

2.0
How would you rate FitShopPro?
grey star
grey star
grey star
grey star
grey star

FitShopPro Reviews Summary

FitShopPro has a rating of 2 stars from 183 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FitShopPro most frequently mention customer service, credit card and phone number. FitShopPro ranks 6th among Fitness Equipment sites.

Canada
1 review
1 helpful vote
Follow Izabela M.
Unfollow Izabela M.
Send Message
Share Review
Report Review

Scam
March 1, 2017

I have ordered a heart monitor wrist band from this company in December 2016. Still have not received it. Tried to contact company numerous times through email as there is no number and no response. Asked to have my money refunded and no response. I will be placing a complaint with BBB and calling my credit card company. Do not order from this company as it is a scam.

Date of experience: March 1, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

Canada
1 review
1 helpful vote
Follow Brenda B.
Unfollow Brenda B.
Send Message
Share Review
Report Review

Scam company
February 19, 2017

Placed an order 3 months ago, I have not received. No phone number to call. And endless emails to get my money back. Just a run around, They haven't refunded my order and order is not being delivered. Calling BBB this week. If you don't wish to lose your money, I would not order again. These items can be purchased through a legitimate source.

Date of experience: February 19, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

Canada
1 review
2 helpful votes
Follow john j.
Unfollow john j.
Send Message
Share Review
Report Review

Awesome camera for the price, it works amazing! And the video and picture quality are great! Seriously recommend this! Definitely a great buy. My kid swims and I am super happy!

Date of experience: February 18, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Thanks a lot for your review, John.

Texas
1 review
1 helpful vote
Follow Marguerite G.
Unfollow Marguerite G.
Send Message
Share Review
Report Review

Why can't I get my merchandise. You already have my money. You have scammed everyone who ordered from you, and I'm willing to bet the three good reviews were sent by yourselves.

Date of experience: February 18, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

India
4 reviews
3 helpful votes
Follow Martin L.
Unfollow Martin L.
Send Message
Share Review
Report Review

Fitshoppro touchscreen smartwatch ticks all the right boxes with built-in GPS, waterproofing & more.
Con's is that the watch delivered 10 days late that the promised time.

Date of experience: February 16, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Happy to hear you like the watch Martin! Thanks a lot for the review!

Canada
1 review
0 helpful votes
Follow Leone J.
Unfollow Leone J.
Send Message
Share Review
Report Review

This is a scam company
February 15, 2017

I have an outstanding order from 5 months ago to the value $160. I have sent countless emails and all I get are automated responses. The Tracking number no longer works but the last time it indicated the the goods had left China
I'm still waiting for a response. These Fitbits were supposed to be Christmas gifts for my grand daughters. That is Christmas 2016!

Date of experience: February 15, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

India
1 review
1 helpful vote
Follow roger h.
Unfollow roger h.
Send Message
Share Review
Report Review

Work well after swimming
February 12, 2017

Surprise when first received. Luxury package and quality brand. The band is very soft and comfortable. My hobby is swimming. And I need a water-resistant watch which can help me to control the time. This watch did a good job. Several times of swimming it still works fine. That is why I giving 5 star for this.

Date of experience: February 12, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Thanks a lot for your review!

Canada
1 review
0 helpful votes
Follow Liz S.
Unfollow Liz S.
Send Message
Share Review
Report Review

On January 11 I was asked to wait another 15 days. I advised them 3 time over the next 2 weeks that I wanted my money back. On January 29 I filed a dispute with the credit card company who promptly refunded my purchase pending their contact with the retailer. The dispute department was informed by the seller that they have shipped another item to me and they the seller informed me of this. I let the credit card dispute department know - I haven't received communication since I asked for a refund on January 11th. I forwarded the entire thread of emails that I have received... I'm really thinking these guys stall and stall until the 100 day credit card dispute window runs out.

Also - those two 5 start reviews...-are they really legit?

Date of experience: February 11, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

New York
1 review
0 helpful votes
Follow Rreddick R.
Unfollow Rreddick R.
Send Message
Share Review
Report Review

I ordered a fit Pro GPS watch and August of last year have never received it and they're refusing to refund my money they're refusing to give me any tracking information address to their company phone number to their company this company is a scam

Date of experience: February 8, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

India
1 review
1 helpful vote
Follow Zack S.
Unfollow Zack S.
Send Message
Share Review
Report Review

I purchased the fitness equipment from Fitshoppro.com and the products are awesome. Highly recommended.

Date of experience: February 6, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Happy to hear that! Thanks for your review!

Kansas
1 review
1 helpful vote
Follow Kelsey P.
Unfollow Kelsey P.
Send Message
Share Review
Report Review

I see all the other reviews and it sounds just like what happened to me! You should call your bank and dispute it! These people should not be getting a dime! I bought 3 gps watches for my kids back on November 26 and spent over $100 and I never received the order. I didn't think it was a scam because they would respond to my emails but would just say sorry about the delays and tell me to track my package which I did and it was in transit and hasn't moved since dec 5th! Its sad there are people like this that steal people's money!

Date of experience: February 3, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

California
1 review
0 helpful votes
Follow Nacy S.
Unfollow Nacy S.
Send Message
Share Review
Report Review

Perfect and Well made...
January 18, 2021

I was doubtful about buying these because I have never had items like this in the past that worked. But these were perfect for my yoga sessions and now I even use them to walk around the house in. High quality, well made, Very comfort and at a great price for four. I've paid this much for a single pair before. I highly recommend these.

Date of experience: February 3, 2017
California
1 review
0 helpful votes
Follow clarke r.
Unfollow clarke r.
Send Message
Share Review
Report Review

I love this style
January 18, 2021

So far, I love this watch! The large screen, the big font, the fact that the NUMBERS light up instead of the whole screen. It's lightweight, has great adjustabliity, and feels pretty solid for being entirely plastic. At $39, it was an awesome purchase. The ONLY issue is the vertical viewing angles. Overall it is good product. Thanks for a quality product.

Date of experience: February 3, 2017
Pennsylvania
1 review
1 helpful vote
Follow Cynthia M.
Unfollow Cynthia M.
Send Message
Share Review
Report Review

I'M SICK WHEN I READ ALL THE COMPLAINTS REGARDING THIS COMPANY! I HAVE ALSO BEEN WAITING FOR AN ORDER PLACED 01/02/2017. TWO FIT BITS TOTALING $103. I WILL NOT BE SCAMMED! I'M A RUTHLESS B**** WHEN IT COMES TO MY HARD EARNED MONEY! PLEASE DO YOUR HOMEWORK B4 PLACING ORDERS WITH THIS OR ANY FOREIGN COMPANY... WISH I HAD RATING IS WAY BELOW THE LOWEST NUMBER THEY OFFER

Date of experience: February 1, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

Netherlands
1 review
2 helpful votes
Follow natasha c.
Unfollow natasha c.
Send Message
Share Review
Report Review

Love this suit! It Definitely runs small. The material is comfortable and thick which is a good thing with swimming suits. The design is nice and looks just like the picture. No threads were out of place or broken- good quality!

Date of experience: January 31, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Thanks a lot for your review!

Wyoming
1 review
2 helpful votes
Follow Doris A.
Unfollow Doris A.
Send Message
Share Review
Report Review

I was so stupid I ordered three watches from him one didn't receive it but decided order two more. How dumb can you get ordered the first week in December it is now the last week in January I haven't got nothing. Now the fight to try to get my money back. They should not be allowed on the internet and I pulled it off of a second vendor off of Amazon so I am shocked. Please do not do business and help get them off the internet. You hear that Amazon.

Date of experience: January 27, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

Pennsylvania
1 review
1 helpful vote
Follow Lori C.
Unfollow Lori C.
Send Message
Share Review
Report Review

Never Recieved Order
January 27, 2017

This company is A Rip Off. I placed my order for a kids smart watch on December 8,2016 it is now January 27,2017 and I still have not received any watch nor can you speak to a person. My tracking info. Has not changed since the 15th of December I have emailed multiple times and I get the same response every time I just hope the next person who thinks about ordering from this company reads the reviews first so they don't get ripped off also. They take your money and never deliver its a shame

Date of experience: January 27, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

Canada
1 review
1 helpful vote
Follow Liz S.
Unfollow Liz S.
Send Message
Share Review
Report Review

They stopped responding to status requests.

I ordered the product November 26th. The excuses include: Christmas, Customs holding up packages in Vancouver or Los Angeles (depending on your country), most recent excuse was shipping delays delays from Singapore due to Chinese New Year.

Thank goodness for credit card dispute department - and the 100 day limit. They have provided a refund - pending FITSHOPPRO's reaction.

Date of experience: January 25, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

Arizona
1 review
1 helpful vote
Follow Donna P.
Unfollow Donna P.
Send Message
Share Review
Report Review

Total Scam
January 23, 2017

I ordered the Smart Band on 12/5, they took my money, sent me an email saying it had shipped on 12/9, but still not delivered as of 1/23. I have no way of tracking it... keeps saying it's In Transit but last update was 12/12 that it was in China. How can they get by with this? Is there anyway to stop them from doing this to other innocent people? If you're thinking of buying from them... DON'T. Also, I put this same message on their FB page and they deleted it.

Date of experience: January 23, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

Virginia
1 review
1 helpful vote
Follow S k.
Unfollow S k.
Send Message
Share Review
Report Review

This company is located in China. I order a tapesery from them thinking it is something of good quality but it turned up to be nothing but a piece of poooooor polyester and came from China as the address on the envolope indicated. Do not order anything from this company... bad bad bad bad bad!

Date of experience: January 22, 2017
Dealeaz I. — FitShopPro Rep
over a year old

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

From the business

Bodeaz.com - Best Fitness Online Shop - Low Prices On Fit Gears


fitshoppro.com
Boucherville, QC, Canada