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FitShopPro Questions & Answers

183 reviews
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Here’s what consumers have asked with answers from FitShopPro staff and previous consumers.

6 questions answered
0% answered in 1 day
Question:

How do i get a live person to talk to about a defective dayfit 2.? i need to get my money back or get a new one replaced.

Answer:

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

By Dealeaz I.,
See more answers (2)
Question:

I just ordered the smartband and now i'm seeing all these reviews that they never got order. also bad reviews on product as well. what do i have to do to cancel this order?

Answer:

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

By Dealeaz I.,
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Question:

Hi, i bought 2 smartbands and want my money back. my husband and son don't want them. i don't want a credit, i want my money back. if your product is good a person should get their money back if they don't want it. it seems like you only get credit to buy something else from you, is it because you have a lot of returns. i didn't even open mine, they just don't want them. how do i get my money back?

Answer:

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

By Dealeaz I.,
Question:

I would like to talk to someone about my order

Answer:

Hi Diane, You can contact us through our help center - We'd be happy to help! We can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

By Dealeaz I.,
Question:

Ordered child's watch on dec 19 with gps as he is autisic and i still haven't received it. order number f41848. please help me with this as we desperately need this . email johnhes@bellsouth.net

Answer:

Hi Denise, I just sent you an email. Would love to get this resolved for you. Best, Paula - Customer Service

By Dealeaz I.,
Question:

As a lawyer i can't understand why i have not received a response from this company as to why i have not received the product i ordered. the payment has cleared my account however i have not received the benefit of this payment. i appears this is an on going problem, possible class action, please inform me of my product arrival > sincerley, marylynne dias-mcnamara mcnamara

Answer:

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

By Dealeaz I.,
Question:

Only received part of order. christmas gift for young grand daughter. chsrges to card were taken and wont let me track. getting a little upset.

Question:

Have only received part of this order. shoes came but not quilt (harry potter). christmas gift for young grand daughter. will not let me track. very u

Question:

Purchased fus33664 smartband & tried numerous times to get past the login. i've waited figuring maybe u were working on the app. this thing is useless

Question:

Can’t see your question? Ask to get answers from the FitShopPro staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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