Fast delivery and easy to order! One of the guys made sure I got the right product I was looking for!
Easiest place to find what will fit your car and what it'll look like. Great customer service overall a great company
David, thanks for the support! Make sure to submit your car to the gallery, we would love to see it!
Fantastic experience arrived a week early, about 3 days after I ordered my wheels and they are exactly what I ordered
Thanks for the feedback, Joseph!
The customer service is beyond outstanding and they have all the latest products. Definitely will continue supporting and shopping with them.
Brandon, thank you for your kind words and the review!
Easy to order free shipping and payments available if you got good credit and will be buying here again thank you
Very direct and fast responses for any questions that i had, very good quality products and just an overall great company
Adrian, thank you for your support!
Anthony was amazing! Very responsive and patient! He helped me with my purchase and gave me all the information i needed!
We’re happy we could help out, Michael! Thank you very much for your support!
Shopping for what I wanted was really easy and simple! Shipping was faster than expected and got everything a week earlier!
Thanks for the feedback, Cody!
Horrible company, don't order through them, shop local!
I ordered wheels from them and took a month to get here, fine. It was a wheel and tire package with black lug nuts and a new set of tpms sensors for my mustang. The wheels got to me on a Friday and were installed by myself the same day. The car stayed parked over the weekend and was driving the following Monday. I have to go to work very early, 4 am ish is when i leave the house. I have a 35 mile drive to work. Not 10 miles into the highway the right front passenger wheel explodes almost causing an accident. Had to call a tow truck and be taken home. I had to miss the work because i needed to resolve this issue, i practically had no car. I had to spend $1000+ on new wheels since i did not trust the tires that came with the package anymore. On top of this sudden expense, fitment industries also forgot to install one tpms sensor. I had to install my old ones.
To review. The tires were bad, did not trust the brand and the tires that were on my car and i was missing a tpms sensor. The whole ordeal was stressful, had to miss work, loss of wages and i was now missing part of my order.
I did not want the product i had purchase anymore. Too many problems, too many headaches, too much money out of my pocket to fix their mistakes and back products.
I contacted the company and to make the story short, their policy is that once the wheels are on the car, they will not take them back. No matter what. The tires could be bad, the wheels dont fit, it doesnt matter.
Now that doesnt seem fair now does it. The lady who helped me was nice and helpful but was bound by her horrible company's policies. I do not blame her she was great.
Ruben - We are really sorry to see that you had issues regarding your wheel/tire package. We clearly understand the overall worry in a tire or wheel failing, and the subsequent problem of having to replace said product to resolve that issue. To be clear, we do not physically manufacturer those tires that you purchased. With that, if a tire fail (presumably because of a manufacturer defect), we would then need to get in touch with the manufacturer responsible for making those tires so that they can properly address any defect that originated from there warehouse. Moreover, it's also possible that a tire failed due to a road hazard, or something along those lines that would not be within our control, or the manufacturers. Regardless of the circumstances, we pride ourselves in doing whatever we can to put the importance of our customers happiness as a priority. We're always willing to help within reason, so please continue to work with our customer service team if you already haven't as we can very likely come to some sort of amicable resolution on these matters. Thank you!
Two of my wheels had small scuffs on them but customer service and I worked it out and I couldn't be happier with how they handled the problem.
We're happy to hear that! Thanks for the support, Ronald!
I put in my year make and model and it comes up with parts that dont fit my car dumb pleas fix your dumb website.
Evan, we are by no means intending on putting any pieces in front of you that will not fit. If this is the case we are unaware, please reach out to us and put "ATTN: Claire" in the subject line. We're happy to resolve this for you.
Online shopping and support is top notch. I really appreciate the ease of use as well as the amazing customer service when I had questions.
Time arrived on the day it said it would and the tee has quickly become one of my favorite. Great length and is super soft.
Thanks for the feedback, Justin!
Easily found the perfect wheel and tire specs and received my order within the week of placing it. Super satisfied.
We're happy to hear that! Thanks for the feedback, Sergio!
They don't have the wheels and it's been a hassle to get refunded. Missed the cash show due to this.
Cory - It looks like we have run into a backorder issue with your order. We apologize that we weren't able to get the wheels to you in time for a show but we'd like to get the refund processed asap. Could you please reach out to us at sales@fitmentindustries.com ATTN Jake so that we can get this resolved asap? Thank you!
Phenomenal service! The customer service is knowledgeable and willing to help. Wonderful social media presence presenting both information and fun.
Weber, we're always happy to provide a great experience! Thank you for sharing yours!
The customer service was incredible and the payment options were outstanding and very reasonable. I would definitely refer my friends.
Thanks for the feedback, Chuck!
It was really straight forward and easy to set up my order. I also recieved my order 2 weeks before the estimated time.
Thanks for the feedback, Blake!
I had a great experience shopping with fitment industries, you guys had everything i needed and provided many oyher options to choose from.
We're happy to hear that! Thanks for the feedback, Eggy!
Delivery was fast and smooth
Couldn't be happier with shipping and the fitment industries team! You guys are amazing thank you so much
Alex - We are happy that you had a positive experience with us! However, we're unsure what may have happened that led to this 1 star review, so we'd like to reach out and discuss any possible issues that came up on your order with us. We'll be in touch!
Overview
Fitment Industries has a rating of 2.7 stars from 952 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fitment Industries most frequently mention ceramic coating, new wheels and long time. Fitment Industries ranks 6th among Tires sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback, Andy!