FishingBooker has a rating of 3.7 stars from 645 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FishingBooker most frequently mention great time, customer service and spanish mackerel. FishingBooker ranks 1st among Fishing sites.
We did not expect to have this kind of disappointment, because we didn't catch any fish, I was misinformed because the captain had texted me stating that he had a fish finder, but when we got on the boat I didn't see that he had one, now he did advise the day before the fishing trip of the hurricane that occurred a few days before we came to island, but it was too late to reschedule, because we were on the island and in a hotel. The day of our trip was a beautiful day, the captain did take us to certain spots but the fish were not were he took us, that's why I always ask before book a fishing trip d so I they have a fish finder, the boat was nice and the weather was perfect, also I believe he didn't do a good job in finding any fish that day.
We were shown a very nice 45 foot boat and when we were verified they sent us a photo and a name of the boat with no length mentioned! When we arrived after paying 1000. 00 for a very old 33 foot boat We were very disappointed. This boat which only has 1 good seat the rest of the seats were cushions on top of coolers, was not the boat we paid for. After the 1000. 00 payment we saw that other boats this size were 500 to 600. After my poor review the captain had the nerve to reply to my review that I was a bad sport because we didnt catch anything. I have been fishing in Cabo many times and sometimes have not caught anything... this sometimes happens and has nothing to do with this Bait and switch. THIS COMPANY RIPPED ME OFF. Showing me the 45 foot boat then booking me an old 33 foot boat. I will never book with fishing booker again. I can go on about the rude comments made by the captain after only a 35.00 tip, but I will spare the drama
Scheduled a fishing trip on Lake Michigan with my family. The trip was scheduled for August 20 at 4:00pm. I received an email informing me the trip was cancelled on August 19 at 3:00 pm. We were on vacation and had no time to reschedule another trip. Kids were very disappointed. When I called to find out why the customer service was very poor. The only reason given was "I want to unlist". I would not recommend this service.
I have contacted the booking company www.fishingbooker.com many times now for 2 weeks, and they are unwilling to refund my deposit. Even though it was the fishing captain who cancelled our early morning booking due to bad weather. He wanted to change to later in the day, again because of bad weather that morning, but we decided it did not work for us, which is in their policy to refund us. So not only did the captain cancel our original booking, which deserves a refund based on their policy, but the bad weather also is part of their policy to refund our deposit in full.
It was a fishing trip. The captain cancelled the original booking due to bad weather. Their policy states cancellations due to captain changing the booking was due a full refund of the deposit. And that includes bad weather. Now not honoring policy.
We did an inshore trip for blues and Spanish with a few newbies to charter fishing. Everyone had fun and the bite was consistent enough to keep everyone involved. Captain and Mate were both fun and professional.
We had a great day fishing with Dave Bruchey! He knew the best spots and was very personable and fun. He provided amazing customer service both before and during the trip. We definitely would recommend using Dave as a guide!
Hi William,
Thanks for taking the time to leave a review. It's great to hear you had a good time with Dave and that he was so attentive during your trip. I hope you get to go fishing with him again soon!
Tight lines,
Cat
I went to spool line on the new reel and it wouldn't spool all the way up. Sent a message and called. It was after hours I found out but they still text me. I sent a picture. They had a new reel spooled with my choice of line shipped the next day. Amazing customer service is an understatement.
We went out on a windy day by my choice. The captain did a great job keeping us dry and stocked with bait. Saw a bunch of dolphins and caught a bunch of fish! Got the keepers fileted for a good eat another day!
Hi Kevin,
Thanks for taking the time to leave a review. It sounds like an amazing day on the water!
Tight lines,
Cat
Capt Henry was very nice, boat was spotless. We meet up at 6:30am. Husband and myself and two teenage daughters. He did say we had a full moon the night before. We only caught one Amber Jack and one snook, had to release. I wanted fish I could keep and fry and he was kind enough to keep us out longer and take us to try and catch us fish we could bring back with us. We didn't have the best luck, but the boat and water was great!
Thanks for your review! We're happy to hear you enjoyed your trip with Off Course Charters and hope that you get more keepers next time.
Captain was awesome, we caught a small mahi and a bunch of almaco jack. Captain was knowledgeable and a great guy to hang out with. Boat is fast, all necessary tackle provided, just bring your own beer.
Hi John, thank you for the review. Having a captain that is friendly on top of being knowledgeable is always a winning combination! We are glad to hear that you enjoyed your trip. The next time you decide to get out on the water again, feel free to contact us. Tight lines!
The experience was great. We tried to find a migratory fish and that didn't work out so they gave us extra time to catch fish. We caught a lot of fish and we left with enough filets for dinner for 10.
Hi Laura,
Thanks for your review! I'm so happy to hear you had a good trip and ended up with plenty of fresh fish for the table, too. I hope you get to find that migratory fish next time:)
Tight lines,
Cat
It was a beautiful day to fish and captain Alfredo was right on time. Took a 10 minute ride out and immediate started fishing. Fished for 2 hours and then went to a cove and snorkeled for 30 minutes. Then fished for 30 more minutes and headed back in. Captain cleaned the fish and gave to us. It was a fun experience all around.
Thanks for your great review, we're glad you enjoyed your trip!
I spoke with customer service representative and told him that we could not make the trip happen because of high winds on date to fish and a bilge pump went out a few days after, he understood.
Laurence, thanks for sharing your experience! It's reassuring to hear that the customer service representative was understanding of your situation. Dealing with high winds and a faulty bilge pump can be tricky. If you ever need assistance again, don't hesitate to reach out!
We had a wonderful time fishing with Deep Color Fishing, and Capt. Hank Valencia. Hank was very accommodating and knowledgeable from the start. We had a 28" in Grouper on the line, in a matter of minutes. We both maxed out on Grouper, and had a ton of other bites. I even hooked a Barracuda. It was a beautiful day and most importantly, fun. We then went to a local restaurant Hank recommended, and had them cook up the fish. It was great and plenty of left overs. Highly recommended and will be booking with him again.
Thanks for your amazing review, Jessica! We're so happy to hear you enjoyed your trip with Captain Hank – it sounds like a truly memorable day. We hope we can help you go on another great charter again in the future!
Beautiful day, fun time. Though we didn't catch any big fish, we all caught fish and had an enjoyable time. Came and across a massive dolphin pod which was a highlight for all of us. Arturo the Capitan and his first mate made it easy for us, and we always had a fish on the line.
Hi James,
Thanks for taking the time to leave a review. I'm so happy to hear you enjoyed your trip!
Cat
Jacob was prompt and stellar in his reply and instruction to resolve my issue with app with login snafu. Thanks a million to relieving our stress and issues to communicate with clients-so much appreciated!👍🏽👍🏽😎
Pinnacle Marine- F/V MY DREAM, Nevis, West Indies
The charter was set up as a birthday present for a loved one…Caitlyn she turned 21!
We had a fantastic time and the captain was well rounded on locations, fish and engaging. The entire crew had a great time and Caitlyn caught and released red snapper and a shark! She was so pleased we are looking to go back during Red Snapper season!
So we booked a trip very easily and deposited just $75. 00. 6 hour trip out of Fernandina Florida. Everything seemed fine till the day of our trip. I get a text from the "Capt" stating his boat broke he had to cancel. Fine I get it. I tried to call him and see about rebooking or if there was another Capt and boat available to fish same day. The number is a non working number. I then try to contact fishingbooker and can not reach a single person. This company never tried to contact me or reach out to make other arrangements. They left us high and dry. I would never use them again or recommend this company to anyone STAY AWAY FOLKS. Find a Capt and contact them directly. We normally fish a few times a year on the gulf coast we use Tomcat out of PCB Fl. I have had trips canceled but they contacted me personally and made arrangements to fix it or make my next trip better. Fishingbooker is crap.
I took my wife fishing for her birthday and it couldn't of went better. The crew was exceptional we caught a ton of fish. The only downside to the day she caught the biggest fish, so I will be hearing that for the rest of my life.
Hello, and thank you for the review. Fishing is always an excellent birthday present, and we are so glad this one went as well as it did! When you decide to equalize the catch, do not hesitate to reach out to us. Tight lines!
The Crew on the Santa Elana were GREAT! They were very friendly and went out of their way to ensure us having a great time and to also catch fish. I would definitely refer this Business for anyone looking to enjoy themselves and have a wonderful time.
Thanks for your great review! We're so glad to hear that you had a good trip.
Answer: Scam. Fishingbooker is a rip off. Nothing but trouble. No customer service and they charge your credit card. Look out.
Answer: A: Hi Jamie, it really depends on the duration of your trip and the location you'd like to go fishing in. There are captains who offer departure times based on the cruise timetables and can get you back on time. I'd suggest you message the charters you'd like to go out with and inquire about this. I'm sure they will be able to assist you. Also, you can contact our customer service, and we'll gladly help you find something suitable. Many thanks, Maria
Answer: Hi Lawrence, we refunded your deposit after your trip in September was canceled. Please let us know if this is now resolved. Many thanks, Cat
Hey Morgan, it seems like newbies became experienced fishermen! When you decide to brush up on your knowledge, feel free to contact us. Tight lines!