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FirstradeReviews 3

1.8

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Firstrade Reviews Summary

Firstrade has a rating of 1.8 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Firstrade ranks 257th among Stock Trading sites.

service
1
value
1
quality
1
GB
1 review
0 helpful votes
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BAD BAD BAD!
July 27, 2025

I had a horrible experience with Crypto Capital and lost all of my hard-earned money. It was awful, and I couldn't even begin to imagine how many innocent people they had deceived with their methods. Fortunately, there is a reputable company that specializes in finding and recovering stolen funds and profits: **TRE/ (QORA) /(COM)*. They provided me with knowledgeable advice, which allowed me to recover what was rightfully mine. In addition to offering me consolation, they ensured that justice was done throughout the process.

Date of experience: November 10, 2024
Texas
9 reviews
12 helpful votes
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SCAM! STAY AWAY!
January 27, 2021

PERSON WHO ANSWERED PHONE BARELY UNDERSTOOD OR SPOKE ENGLISH! WAS ON HOLD OVER 30 MINUTES WAITING FOR A LIVE REP! THEY TAKE FOREVER TO RESPOND TO EMAIL OR IN APP MESSAGES! I REQUESTED MY ACCOUNT CLOSED OVER 2 WEEKS AGO AND THEY STILL HAVEN'T CLOSED IT! YOU'VE BEEN WARNED!

Date of experience: January 27, 2021
Colorado
120 reviews
66 helpful votes
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Poor Service
December 30, 2020

Firstrade offered free trades at a time when other brokers were charging about $5 per trade. Back then I would put up with long phone wait times to get free trades. But now every broker offers free trades, and Firstrade's service has gone down, not up. Twice today I waited on the phone for over 30 minutes, only to have the system hang up on me. Not good when you have a problem that needs a human solution.

Date of experience: December 29, 2020