First Class Tvs has a rating of 3.8 stars from 1,736 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with First Class Tvs most frequently mention customer service and good deal. First Class Tvs ranks 2nd among TVs sites.
Order product LG OLED TV and was sent in about 2 weeks. Only glitch was freight company re scheduled delivery twice. Product was perfect and was tested while shipper was here. Price was very good.
We're very pleased with the entire transaction. Thank you to all.
TV is perfect as per proposition, delivery a little too long (16 days) but everything was fine.
Excellent service and staff
I was a little concerned about buying a TV online but the item arrived as advertised. The freight company was great and made sure the TV turned on before leaving. I am happy with the experience.
Everything was excellent.
Very aggressive tv price. My only suggestion for improvement is that other than initial confirmation of the purchase it was radio silence for about two weeks until I heard from the delivery company out of the blue.
Please consider providing periodic shipping updates so customers have some idea when delivery is coming.
Delivery company was very good.
Customer service was only proactive when it came to collecting funds und upselling warranties. They always did answer the phone, but there were multiple delays in the delivery date, which I was only able to ascertain because they did not call back within the specified time they committed to and gave no updates when further delays occurred. It seemed they were not interested in the fact that the product would be sent out 2-3 weeks later than originally stated and would then not commit to a date.
Everything went great and you cant beat the price. I would prefer a faster shipping process but I knew the timeframes when I ordered.
AWESOME experience! Great TV at a GREAT price. I will definitely be doing business with firstclass in the future!
Took a long time to get here, due to scheduling. The delivery setup service was good. Didn't like being pushed on the warranty.
Fantastic Service!
First Class had the lowest price on the television I had been researching for awhile. Delivery was longer than expected/promised but the delivery team was very thorough and professional.
Very professional and the delivery was excellent
Great tv at a fantastic price. Excellent delivery and service. Thanks!
Never received the physical warranty. Said I only needed the warranty number.
Overall experience was very good. Delivery was prompt and on time. I wish the delivery guys had given me more time to test that the TV was working properly on delivery but can't complain too much. Got a great price on the TV.
Thanks firstclasstv.
Must buy from these guys...absolute professionals from beginning to end. The prices are almost too low that I was suspicious. Everything turned out perfect!
2nd time purchasing from Firstclasstvs.com. They always provided great customer service. There product delivery was within the time frame provided. I would purchase from again.
Everything is good!
Answer: Shipping insurance is not a scam. When you are shipping a fragile item that costs thousands of dollars it must be insured. We quote the shipping insurance afterwards so the customer can save the most money. If we included in the price you would pay much more than you would need to since shipping insurance is a variable cost. Keep in mind that after the shipping insurance you are still receiving the TV at the lowest price in the nation GUARANTEED. Its a simple concept to understand. Some customers unfortunately cannot grasp the concept but we have thousands that do and get to enjoy these great TVs and AMAZING PRICES.
Answer: Yes, you get a call after you order. I canceled the order, sounded like scammers.