First Class Tvs has a rating of 3.8 stars from 1,736 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with First Class Tvs most frequently mention customer service and good deal. First Class Tvs ranks 2nd among TVs sites.
Great
Shipping took way too long but happy with product
Great product at a good price!
Shipping is a bit longer than expected, but worth the wait.
Thanks!
I did some research before purchase and many negative comments were about the up-sell of services, not related to the product. I read that potentially as a drop shipment via freight and not a regular parcel service like UPS or FedEx it may take longer than I'm used to for delivery. The glowing reviews though by other folks pushed me to buy and I am really glad I did.
The price was industry-wide the best, it was before tax was mandated so I paid no tax. Shipping was free and the actual guy delivering it was perfect. He unloaded it and brought it into the room of my choice. He then unpacked it and made sure it functioned correctly before he had me sign off on the delivery. That's way above and beyond what a traditional parcel carrier like UPS or FedEx would do.
Also, I was never called to for any up-selling of services. The only call I received for the actual delivery was an automated call giving me a 30 minute warning before they arrived and it was spot-on. The previous day they sent an email giving me a rough 24 hours notice.
Bottom-line: I would and will buy from FirstClassTVs as will I tell others to.
Note, I purchased via their Ebay store front and not directly from their WWW address.
Best TV I have ever had. Very smart, it reads all equipment including receivers, fire cube etc and makes it work correctly. ARC feature saved my existing surround sound as all my equipment is in a closet bc I hate seeing it. No problem, worked great. Magic remote controls everything. Very impressed with everything. Awesome price too which worried me a little but delivery, set up and testing was great too. Unopened box, exactly as ordered. Don't hesitate to buy this tv and buy it from firstclasstv.
Excellent TV. Excellent delivery.
Great people
It took long to get the TV that is the only inconvenience
The seller shipped the order the next day, which is awesome. But the freight shipping took 2 weeks to pick it up. Besides that, everyrhing was great from the seller side.
Great price. Easy delivery. Will buy again from first class TVs
Fast response to support question.
Overall, a 5 star experience!
All went well, I am enjoying my new OLED T.V. Thanks
Ordering process was simple and delivery was smooth. Product was as advertised. Beautiful TV.
Great service
The price of the TV was very good. The delivery service was a lot slower than anticipated. The order for the 65 inch Samsung TV was 3/04 and the TV was delivered 3/21. The TV also had a defect with the cable to the connection box, so I had to wait another 3 days to use it before it was repaired. I contacted Samsung and they directed me to the closest repair service. The guys from Barrett's repair service were fantastic and fast to figure out the issue with the TV. Thank goodness it was covered under the manufacture's warranty.
Good experience overall, no problems.
The additional insurance/ for delivery was a bit of a surprise...
It's was great, the delivery men even removed the tv from the box and powered on the TV to make sure there were no issues
The delivery was fast and the tracking software for following the delivery truck was a nice touch. The driver called me when my delivery was next and he and his assistant were very helpful getting the TV into the room where we wanted it and turned it on to verify everything was working.
Answer: Shipping insurance is not a scam. When you are shipping a fragile item that costs thousands of dollars it must be insured. We quote the shipping insurance afterwards so the customer can save the most money. If we included in the price you would pay much more than you would need to since shipping insurance is a variable cost. Keep in mind that after the shipping insurance you are still receiving the TV at the lowest price in the nation GUARANTEED. Its a simple concept to understand. Some customers unfortunately cannot grasp the concept but we have thousands that do and get to enjoy these great TVs and AMAZING PRICES.
Answer: Yes, you get a call after you order. I canceled the order, sounded like scammers.