FineArtAmerica has a rating of 4.8 stars from 2,514 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 8th among Home Decor sites.
Loved the quality and it arrived in a timely manner!
Easy order and pay. Delivery timely. Great product.
Prompt delivery, high quality print. Packaging excellent.
Nice product, would buy from them again. Timely shipping.
The picture looks great in home office. Very happy indeed!
Site was easy to use. I would feel comfortable using it again.
I'm very happy with my purchases on Fine Art America. Honest, good quality prints and products.
Great presentation of work by an awesome landscape artist, John Cogan. Would recommend to others.
Great experience - a lot to choose from - excellent quality photo and mug is the perfect size.
It was easy access, comprehensive directions, quality product, timely delivery
Long time wait for delivery
Greeting cards printed dark
Fast shipping, quality prints, no problems whatsoever.
My order came within a reasonable time and was just as I expected. Beautiful stuff!
Best site ever for everything you need in great art!
Beautiful print! Exactly what we were hoping for. Super fast delivery too!
Amazing picture! Great quality and delivery on time were perfect.
Great experience from start to finish. Unique face mask for my train fan husband.
Answer: FAA is a Terrible Company and I think most if not ALL 5 star reviews are Fake! I was a member there for 4 years and it was all downhill. Stayed as long as I did because I was still making sales. But they WENT OUT OF THEIR WAY to block me from any Features or posting in communities. Order from them and you'll be very disappointed. Shipping costs are very high and if you want to return something they'll make you pay shipping AGAIN! The quality of the work they ship is also disgraceful. They even use a fake Corporate Address. STAY AWAY FROM THIS HORRIBLE COMPANY!
Answer: I have been a very loyal and outspoken fan of Fine Art America until I had to deal with their customer service department regarding two defective pillows I received. I have tried calling. I have tried leaving messages. I have tried emailing. I have not gotten an accurate and clear response to my inquiry on these pillows. So, yes, now I am posting a negative review which is quite unfortunate. I will also go to the site you mentioned and post my review there also. Fine Art America needs to up their customer service quality, immensely.
Answer: You answered your own question - you haven't done ANYTHING. How do you expect to be found? You have to advertise. There is plenty of information in the forums on the site on how to do that. If you upload and sit, that's all your doing. You have to tell people you exist. The site only prints the work. This is also the wrong place to ask this, ask in the site and you'll get a flood of answers. I also can't say much here because i need to see the quality of your work, is it well presented? Do you have keywords, descriptions, are you adding work all the time? Do you have social connections and so on. Its a lot of work. ---Mike Savad http://www.MikeSavad.com
Answer: Technically there is a phone number for customers when you log out. While not ideal, it might work if you call that number. Otherwise use tech support and be sure to use a gmail address.