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Claim Your BusinessFidelity has a rating of 1.6 stars from 109 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Fidelity most frequently mention customer service, business days, and financial advisor problems. Fidelity ranks 68th among Brokerage sites.
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The support was very patient with me throughout the process of swapping VND back to BTC and also assisted in granting me the required access to sell quickly on the Futurefees platform I am very satisfied and will campaign heavily for my colleagues to use Futurefees in their crypto trading. Been with the company for over a year now and their support system and general services have been top-notch all the years. Friends I advise you use this platform www.Futurefees.com
Customer Service representatives are not trained properly. They do not understand the problem and do not know their own systems to provide solutions that work. They do not give ticket number for each problem so at the end of the call you leave without a fix and no idea of is/when the problem will be solved They fail to return calls. The management is aware of many issues but is ineffective is setting higher standards and meeting them. Very bad experiences
Good day I would like to leave a message regarding the security in the Loch logan Mall waterfront I assume his name is Vuyo he is a very friendly and kind hearted person if all the security guards where like him the mall would be so much safer...Kindly find my review for his service I'm at peace when he is around.
Regards
After long time going from one Company to another FINALLY I went to Fidelity Investments in Roslyn < Long Island and open up brokerage account. What a great success. I received very worm welcome as soon as I enter the office and I was escorted to Mr. Joseph T. Santiillo,Financial Representative of Fidelity. He exceed my expectations in every way. Mr. J.T.Santillo was very professional, well educated and customer orientated.He opened up an account for me in no time and helped me to get familiar with the process of using it.If you need a Financial Representative for any need just go to Fidelity.You will be very happy. Mictor Montenegro
You can call them anytime. They make things convenient and have an old school approach to customer service. Only thing wrong with them is their UI on their web, mobile app would be dated 10 years ago. Their active trader program on Mac is some emulated layer on a wine server or something: functional but slow as molasses. They'd make a killing if they embraced normal modern standards.
Tip for consumers:
Don’t rush into trading too much too quickly. Keep your emotions in check.
Products used:
Financial service
My husband and I are so happy w Fidelity. Could not get in touch w the other company. Did not know
Where our money was or how much we had. Clearly Fidelty came through. BEN and his team
We're so helpful and so efficient.
I just can't tell you how much we appreciate Ben DiMaio and his team. Thank you Ben and Diana.
Eloise and Bill Elbert.
Did you lose money to your broker? I can tell that is never a good situation to be, because it is something I have personally experienced. You can get in touch with EXPRESSRECOVERYPRO at YAHOO dot COM to get back your money
Been a custome of Fidelity for over 3 decades. The service has been exemplary, always following up, and solving complex situations. My son has been Fidelity customer for two years. He also like their service very much. Now that have local offices, it is easy to get checks made, get Notary Service, enjoy fresh ground coffee, and interact with the pleasant personnel, all free.
Am long time, several decades, customer with Fidelity. Their product breadth has grown over the years and one could readily find any investment need on their site. Additionally they provide excellent educational resources for those needing more information. Finally, customer service is very, very strong... always able to handle my questions.
I like Fidelity and they know what they are doing and how to help me work toward retirement. Thank you!
I have an account with Fidelity... My 401K is in safe hands at Fidelity. I have only positive things to say about their service when I've needed assistance.
Been with them for years. Wouldn't have my money any where else. Every transaction has always been a good one. I couldn't ask for a better place to keep my money.
Have been a client of Fidelity for over 20 years, they are the best.
There when you need them, or complete privacy when not. Thank
You Fidelity.
Have been a long time Fidelity customer. Thanks to the services they offer I was able to close my accounts at traditional banks (use Fidelity Cash Management instead), never step foot in a bank again (all ATM fees reimbursed and checks deposited via mobile app), stop buying Quicken or any other personal finance sofware (use Fidelity Full View online instead), close other brokerage accounts and get expert investing advice online (GPS service) or in person at their local office and manage all my investments, mortgages, bills, rental income, and rewards programs online via Full View. Having lived in 3 different cities since first using Fidelity I have found the folks in the local offices to be very knowledgeable, professional and open to spending time with me when asked. The online and on-site learning sessions cover a wide array of topics, are free and have been informative across the board.
I have been using them for the last 5 years. Overall I think their phone and in personal representatives are very nice and well informed. Most importantly, I trust them.
Great tools when you open an account. This site is easy to use, prices to purchase stocks is inexpensive. Why use a broker when you can pay $8 a trade.
I have been very pleased with the Fidelity service on my IRA. They have consistently helped me to implement the plans that I have without applying any undue pressure for their own benefits.
Fidelity Investments offers Financial Planning and Advice, Retirement Plans, Wealth Management Services, Trading and Brokerage services, and a wide range of investment products including Mutual Funds, ETFs, Fixed income Bonds and CDs and much more.
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