Ordered online and my chocolate was delivered quickly and packed with care. Will definitely be ordering again. A pleasure dealing with a professional outfit!
This chocolate is extremely tasty and it smells so yummy! I have ordered it a lot of times and I will be doing it in the future because it deserves the money!
I really enjoyed these chocolates and my family did too. I will most definitely be buying again from Federation Artisan Chocolates and i highly recommend them to my friends.
Dear Maria
An amazing review, thank you for taking the time to let us know how you enjoyed our chocolate. The walnuts are pretty darn yummy, something we enjoy as a treat after dinner.
Warm regards
Maurice
Was excited to receive this chocolate basket.Rich in chocolate and smooth in texture. Enjoyed them.Thank you, We will shop with you again
Very happy with the order process. It took only days to receive the order. It was packaged really well, no broken chocolate.
Dear Portia
Thank you so much for such a lovely review.
Its always fantastic for us and our small team to hear that the chocolate is being enjoyed!
Warmest regards
Maurice and Helen
It is delicious and smooth and delectably moorish. Tasmania Federation Chocolate nothing comes close. Try the Dark chocolate covered walnuts wow exceptional
Dear Melinda
It makes us so happy to hear that people love our chocolate and we really appreciate your time to review your experience.
I really love the 74% Dark cocoa with Walnuts too. The sweet Tasmanian walnut against the flavour of the dark chocolate is something special - you have great taste!
Warm regards
Maurice
As usual the product and service are excellent, the owners go out of their way to oblige. The chocolate's are thoroughly enjoyed by us and the people we give them to as gifts.
Some of the best chocolate I have ever had. The ruby chocolate is an absolute taste pleasure. Their fudge is to die for, and the lemon meringue chocolate is perfect.
Thank you Denise.
Its so pleasing to hear that you have enjoyed the chocolate, fudge, ruby chocolate and our new Lemon meringue moulded chocolates (that are pretty much to die for)
Its great when people get to taste so many different things we make and we really appreciate you taking the time to review our family business.
Maurice and Helen Curtis
I had my order confirmed on 18/02/19 and as of 01/03/19 - the product has not been delivered - I recieved this "Rate your experience" email - and still haven't seen the product -?
Hi Patrick
I am very sorry that you believe that your package has been delayed.
As explained to you on the phone today You selected free delivery, it clearly states on our website that this can take up to 14 working days for delivery. As you agreed on the phone today delivery is out of our control and due to the way Australia post prioritizes mail - it can take 14 working days for delivery. Australia post won't even take action on "missing" packages until after this time.
Again I apologies for this situation I know it can be frustrating, but we do have express delivery as an option on our website which you didn't choose, our free delivery clearly states it can take up to 14 working days (The average is 10) and delivery is clearly provided by Australia post who work to their own time frames.
As a small family business a review like this can take its toll, especially when it is unfounded and I find it disappointing that this review has been left about our business when we spoke on the phone with such understanding and respect.
I hope the chocolate is really enjoyed once it arrives and thank you for your purchase.
Maurice Curtis
Owner - Federation chocolate
I wrote a letter asking for infirmation and did not receive a respons. I wanted to know how to get this product in the us. Your ginger chocolate is wonderful.
Dear Donna
Apologies that you had not received an email from us. We had sent detail on our shipping toy ou last week. I have resent it today.
Hope to hear from you soon,
Warm Regards
Maurice
The greatest chocolate on the planet. Delivery was a little slow though. 11 days delivery was a bit slow. Especially when the product is such a high quality, hard to wait.
Best sugar free chocolate I've ever tried, buying online is always super easy. I was introduced to your product through a friend and now I'm addicted!
Dear Nadia
We are so glad you have enjoyed our sugar free chocolate.
When we started making our sugar-free chocolate we wanted a chocolate that people wanted to eat wether they needed sugar free or not and it took some time, some late nights and lots and lots of tasting for us to be satisfied with the recipe.
Getting the flavour and texture right were very important to us and we are excited that you love the end result.
Thank you so much for taking the time to let us know how much you love our sugar free chocolate we very much appreciate you supporting our family business.
Maurice and Helen Curtis
Chocolate fans just like you!
I love this chocolate. It tastes very good. They contacted me immediately and sent the order quickly. Thank you
Delicious chocolate before Madness. I bought it for my friends as a small gift. Everyone will love the taste.
We're traveling from Tassie to the States and wanted to bring a nice treat to family and friends. Federation Chocolate will not disappoint! Great chocolate and wonderful customer care.
Travelling through Tasmania we bought some chocolate here. Lovely people and delicious chocolate. Recently bought some online as we love it and wanted to support their business xo
Have just returned from Tasmania, visited the chocolate factory. Husband ate all blocks (3) before we left Tassie, hopped on line and ordered more. Can see this being a regular habit!
Loving the chocolates and I bought it when I was in Tassie earlier this month. It wasn't enough so I decided to buy online for Christmas! More gifts to share to everyone!
I bought quite a few blocks to use for Christmas gifts etc and they were all much appreciated with friends asking me how to buy it thank you
Dear Greg, it always is such a thrill for us to hear that people are enjoying the products we make, I am so glad that you have been able to share and gift our chocolate. Thank you for taking the time to review our family business. With thanks Maurice and Helen Curtis
Of the sweets, I prefer chocolate. Thank you for making a quality product. I am satisfied with everything, great taste, price, and composition.
Dear Anis
I agree chocolate is a wonderful thing, and we are very proud of ours.
Thank you for your kind words, we are so glad you enjoyed the chocolate and the process of buying from us.
We hope we can fulfil your chocolate needs again soon.
Take care
Maurice Curtis
Federation chocolate
Overview
Federation Artisan Chocolate has a rating of 4.4 stars from 263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Federation Artisan Chocolate most frequently mention customer service, fast delivery and artisan chocolates. Federation Artisan Chocolate ranks 1st among Chocolate sites.
This is a unique chocolate experience where you can see the rich creamy chocolate being hand made, taste the end result and buy direct from this family business.
Owners Maurice and Helen Curtis love chocolate as much as you. They search the world for the finest cocoa to produce decadent memorable chocolate sensations. So you can take a trip around the world from the Chocolate kitchen, sampling chocolate from Papua New Guinea, Tanzania or Madagascar.
Ever sampled Australian Grown Cacao? Federation Artisan Chocolate Proudly supports Australian Famers and producers and creates a range of Chocolates made from Cacao grown in Australia.
Fudge and Nougat are also made on the premises and you can enjoy a hot cup of Chocolate Desire, our own blend of chocolate that includes our Papua New Guinea Dark Chocolate as you watch our chocolatiers lovingly create daily.
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Dear Tania
Thank you for the lovely review. We do love to hear that people have enjoyed their experience with us.
We hope to hear from you again soon.
Maurice and Helen Curtis