FastGrowingTrees.comReviews 28,101

Never got a call back, no rep, damaged trees... not a good experience

I received my small Japanese maple & planted it & watered it. It hardly grew & then died.

I paid a pretty sum for it & I don't think it had roots; just a cut off from another tree.

What a rip-off! Over $170.00 for a tree that stood no lore than one foot tall.

One of the plants arrived dead looking, and the other one a bit sick looking. I called and I was told I have to wait a few weeks to see if it will come back and take pictures and register my plants to file a claim.

I expected them to be taller and not inclusive of root. They cut them back sparse and so far still not looking 100%. They were planted same day as arrival and regularly watered. Willow looks better then the Chinese Fringe tree. Smoke tree looks fabulous.

Two of the three are practically dead, one is a stick with some roots

Ordering my shrubs and tree was easy. The website is easy to maneuver and the product description and care advice is very helpful. I have purchased from FastGrowingTrees.com three times.

Fast shipment, tree condition as promised, good instructions

My tree was damaged upon arrival. I contacted FastGrowingTreez by phone and told her of my issue. I was told to email the company... which I did. They were very apologetic and assured me they would send a replacement. A couple of weeks later, I got back with them and was told that the tree was on back order. I would appreciate my tree being shipped to me or a refund. Basically, I received a stick for over a hundred dollars.

Very pleased with my 2 arabica coffee plants. Arrived in great condition: green, healthy-looking with the soil still moist. Very impressed with the care that went into packaging and shipping.

The dogwood and boxwoods arrived a little banged up in transit... I am hoping they will turn out ok, but time will tell. Will report back in a few months. I had a better experience with a different company, where things were packed better, and treated gentler on their way here.

The online ordering, shipping and communications were great. My trees were not. They were scrawny, misshapen and had poor root development. Some of the branches are dead. I checked my local garden center which is known for healthy trees but high prices and found them for the same price but lush and strong with substantial roots and well developed limbs. I will shop local in the future.

I purchased over 3000 dollars tree last year from Fast Growing and I bought the warranty for almost all the trees. I somehow thought I had the warranty as well for the Black Walnut tree I bought so I did not report last fall when I saw it almost died or died. I was hoping it will come back this year but it died. I asked them if they can replace the tree but they said no. I asked them if they can consider the money I spent last year but no response.

I ordered an expensive tree from you all. It almost cost $200. When the it arived there were both leaf damage from the cold and several broken branches on the top. I contacted the company and was told sorry basically, and that it would be noted in my account if the tree died. No, the tree did not die, but I am sorry I did expect more.

The trees arrived in a timely fashion and ready to plant.

Ordered twice. First order was delivered great. Second order Fedex stored the box upright and delivered it to door laying down. Opened the box to find three pots smooshed into another and damaged. They were were replaced within a day and arrived less than a week.

I have ordered several trees and plants from FastGrowingTrees and have never seen anything like this. I ordered 2 Dogwoods they arrived fine, I ordered a Magnolia which was 2X the price of the Dogwoods and it is literally a STICK with a root ball. How am supposed to plant a $140 stick in my yard - surround it with cones so it doesn't get run over by a dog or a lawnmower? The company said "we are sorry you don't understand that items are not always as displayed on line" ARE YOU SERIOUS?

Trees were in good condition when they arrived. The delivery date kept changing but that was Fed-X.

Living in a cold climate and growing tropical plants I needed strong starters and I got them

From the point of placing the order to date of shipment received, it became apparent that inner-office communications failed to be maintained. One must assume they are running the business alone with no help but wants to keep a great or good relationship with customers by ensuring that all orders are placed and shipped in the assigned time-frame.