FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,101

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,052
shipping
245
quality
12,369
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139,258 reviews

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Oregon
5 reviews
0 helpful votes
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Live Meyer Lemon tree
April 28, 2021

The shopping experience was easy and I received the tree quickly. I know I can call if I have any questions, as I've never purchased a live tree before.

Date of experience: April 28, 2021
Texas
1 review
0 helpful votes
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Quality products
April 28, 2021

I have used fast growing trees twice. The first time in January I bought and received 2 wisteria and a jacaranda tree. I planted all three and after two weeks the jacaranda was starting to show some new growth. Then February came and So did the snow. I live in Huston, Tx. And we had below freezing temperatures for a week. The wisteria never had any growth on them, but the little thst was on the jacaranda died. We lost other plants as well and figured the wisteria and jacaranda tree were goners as well. About three weeks later the wisteria started to show signs of growth, we were very surprised and happy. However there was no change in the tree. So, about a week later I went to dig it up and throw it out. Imagine my surprise when I see three small shoots growing up from the base of the tree. I would not have blamed fast growing trees if they all had died. Huston hadn't had a storm like that in thirty years. Thankfully though they all survived and are doing well.

Date of experience: April 28, 2021
Utah
1 review
0 helpful votes
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Fast Growing Trees sent me a good specimen, in good shape, and very quickly. The problem may be that they sent it too quickly. They said they would ship it the week of May 3 (therefore arriving about May 8-9), but instead instead they shipped it almost a month earlier, arriving about April 10. Although the hydrangea (tree form) arrived in good shape, it was still snowy, cold, and windy here in Northern Utah. I waited about 4-5 days to plant it, but it is not in nearly as good of condition now as when it arrived. I hope it survives. I would have waited to rate this transaction, but they have sent me 3 requests to rate this. If it survives, I would have rated this a "5." However, if it does not survive, because of it dealing with the cold and windy weather, I would lower this even more. I wish they would have shipped this on May 3rd, like they said they were going to do. I'm very glad, however, that I got this tree.

Date of experience: April 28, 2021
Georgia
2 reviews
0 helpful votes
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VARIEGATED PRIVET
April 28, 2021

I used to have these at another home and loved them. I ordered these and I wasn't disappointed. Very healthy plants and had total instruction on planting and care. I would definitely use Fast Growing trees again.

Date of experience: April 28, 2021
Colorado
1 review
0 helpful votes
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I was very surprised to open my door and find my trees on the doorstep. I didn't receive any notice that they were coming. The poor trees have been through a lot and I'm still not sure if they will survive. I did purchase the "warranty" on them however I have little faith that it will be honored since I submitted a question to them and never got a response.

Date of experience: April 28, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Pennsylvania
1 review
0 helpful votes
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Stella cherry tree
April 28, 2021

Nice web site to navigate. Very helpful and knowledgeable when phone in order as placed.

Date of experience: April 28, 2021
Pennsylvania
1 review
0 helpful votes
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Box says LAY FLAT!
April 28, 2021

But all 4 trees were standing on end at the end of my driveway, damaging (by crushing) one tree completely. Fast Growing Trees quickly sent out another tree- but the box was also standing on end. Whose problem is this? And how do you prevent it?

Date of experience: April 28, 2021
Iowa
1 review
0 helpful votes
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Beautiful tree!
April 28, 2021

Arrived well packaged. I was very pleased it was not heavy and I could easily move it to the planting site and it was a 6 foot tree. Great looking tree doing well.

Date of experience: April 28, 2021
Maryland
1 review
0 helpful votes
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Product was mis represented on the site, total disappointment!

Date of experience: April 28, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Virginia
1 review
0 helpful votes
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Little Miss Figgy
April 28, 2021

My fig tree came with figs on it already. It was very healthy when it arrived and continues to grow nicely.

Date of experience: April 28, 2021
California
1 review
0 helpful votes
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Tree died within a few months
April 29, 2021

I have purchased from this website multiple times but unfortunately I don't think I will anymore. My beautiful arbequina olive tree died within a few months of when it arrived. So far the rest of the trees I have purchased are doing ok but the tree arrived immediately dropping all its leaves (which can be normal so I waited and treated it as instructed) and it eventually died completely.

Date of experience: April 28, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are terribly sorry to hear this and are reaching out privately to offer further assistance.

California
1 review
0 helpful votes
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Nice tree came in good shape.
April 28, 2021

Good customer service. The tree came healthy in good shape
Waiting to see how it grows.

Date of experience: April 28, 2021
Ohio
2 reviews
0 helpful votes
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The worst purchase
April 29, 2021

This was the worst purchase I ever made for my home. I specifically ordered "mature" bushes 4-5 ft. And they ended up being shorter than me at 5-1. I know that I paid 10x what I should have but thought I was getting a premier product. I was very wrong! I feel I should get what I ordered.

Date of experience: April 28, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Oregon
1 review
0 helpful votes
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Damaged Leaves and Stems
April 29, 2021

I purchased a meyer lemon bush, a black mission fig tree, and two strawberry baskets. Meyer Lemon bush was smaller than expected and leaves and branches damaged from shipping. Black Mission Fig tree had spotted leaves that fell off days after arriving and it looks sick. Strawberry baskets were overpriced in my opinion.

Date of experience: April 28, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to assist you further.

Texas
1 review
0 helpful votes
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Ehhh
April 28, 2021

So i order a few things from here. The money tree was in excellent condition. My pear tree diseased. And strawberry bushes look dead still. I've called and messaged them about what to do next only to be replied to several weeks after. We will see how the refund process goes or if they'll replace the ones that are ill.

Date of experience: April 28, 2021
Washington
3 reviews
6 helpful votes
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Ordered a crabapple tree, it came in great shape and the size is just what I expected and wanted. Their customer service is wonderful, they always respond and are very understanding and eager to help with any questions or concerns

Date of experience: April 28, 2021
Florida
1 review
0 helpful votes
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I am very impressed with this company. I did one order of two 1-2 feet Avocado trees, they arrived 2 days later, healthy and thriving, one was already blooming. I decided to do another order of a 5-6 foot tree. Prior to receiving the order I called customer service to ask some questions about the tree that was in route. They were extremely polite and helpful. Again the tree arrived and is thriving with new growth on it a few days after planting it.

Date of experience: April 28, 2021
Kentucky
1 review
0 helpful votes
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Bad experience
April 28, 2021

I ordered 6 plants. Two citronella, two lemon grass, and two eucalyptus. Upon arrival of my plants, I noticed the box they were shipped was on my porch wrong side up. I opened the box up to discover dirt EVERYWHERE- all but two of my plants were out of their containers. One of the citronella plants had barely two leaves on it, needless to say it has died. Lesson learned. Will not order from FastGrowingTrees.com again.

Date of experience: April 28, 2021
California
1 review
0 helpful votes
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First tree purchase
April 28, 2021

The phone people were extremely helpful and answered any questions I had and they are very courteous and if I had to wait for a return call were quick to do it. Great job on packaging (no damage to the trees) and great follow up. Good selections, but not sure on prices. They just seem a bit steep to me. The two trees I received were OK, but I did expect better with the condition, however, I am not sure on what condition they should be? I do like where some buyers were positive their trees are doing better and they were worst than mine in the pictures. Also great tips on each item on how to take care, and the tree itself. The trees are still green and for me, that is a plus. Thank the tips again for that one. I will definitely buy from again. By the way, a senior discount and lower free shipping price would be a nice gesture. Already have my next two picked? Thanks FGT. John

Date of experience: April 28, 2021
Oklahoma
1 review
0 helpful votes
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My order
April 28, 2021

Ease of website, fast delivery, good quality plants

Date of experience: April 28, 2021